Total 5 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

100%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

BE

Ben E.

Education Management, N/A employees

More than a year

4.0
May 2017

Best system with excellent support

Pros

The reporting functionality makes it simple for me to access data at all levels, while the interface remains user friendly for learners. The professional look with corporate branding adds credibility and I appreciate the responsive customer support team that can adapt the software to our specific requests.

Cons

One drawback is that I can only assign courses to one group without an and/or function and there are also a few reporting glitches that can only be resolved by customer support instead of the administrator, such as removing certain entries from an individual report.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

KG

Karolina G.

Legal Services, N/A employees

More than a year

4.0
May 2017

Enjoyed working on this tool

Pros

The platform isn't black and white, I always find a solution that fits my needs. It's user friendly, simple to operate, includes strong reporting functions and the training calendar makes organizing sessions smooth and efficient for us.

Cons

For me, one drawback is that I always have to assign at least one module or resource as mandatory and there are no subcategories available to organize things more efficiently. From my perspective as a user, when I book a face to face session, the calendar only shows the date and location but not the specific time, which feels like a frustrating limitation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

LW

Leah W.

Media, N/A employees

More than a year

4.0
May 2017

Reliable and creative team

Pros

As an end user, I find the experience positive since it supports a mix of functionalities like mandatory training, reminders and the ability to add documents, videos and customized content. This variety helps keep my training engaging and practical.

Cons

The system requires at least one mandatory training in order for a module to exist but I would like for people to have the option to simply view information. Also, the back office design is clunky and not very visually appealing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

EC

Emma C.

Health, Wellness and Fitness, N/A employees

Less than a year

4.0
May 2017

Amazing Support

Pros

I value being able to pull stats on training compliance across homes and schemes while offering a wide range of both mandatory and optional training. The platform allows easy access for all staff which ensures better participation and accountability.

Cons

I feel like the calendar isn't very user friendly for us when there are a large number of courses, as they just appear in one long list. It would be much better if the courses could be separated or filtered by categories such as course name or month.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

SS

Sarah S.

Health, Wellness and Fitness, N/A employees

More than a year

4.0
May 2017

Central to our business and vital for Growth Strategy

Pros

The system is reliable and user friendly for my team, while also addressing reporting needs for both senior management and operations teams. I think this balance between usability and functionality makes it a dependable tool.

Cons

We often need support just to amend some functionalities which slows things down and can prolong the timeline, resulting in unnecessary delays.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8