Enrique H.
Small Business, 11-50 employees
“Motivating dashboards and CRM sync”
Pros
Adds a gamified element to the workplace that really helps make the environment more productive. It sets clear realistic goals for each individual and provides instant feedback which helps keep everyone aligned and on track. The platform also integrates well with our CRM making performance tracking much more convenient. Another thing I appreciate is how easy it is to move through the different dashboards and quickly get a clear view of either team or individual performance.
Cons
Because it includes so many features for interactive and engaging employee training getting started can feel a bit overwhelming at times. The gamification is very strong overall but for employees who are new to this kind of system it can be a little too much at first. There is definitely some difficulty at the start especially when working with other integrated programs and it may take some time before everything is set up exactly the way you want. Other than that the reporting tools are only moderately capable which can make filtering and displaying data more difficult than it should be.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Marina L.
Mid Market, 51-100 employees
“Real time feedback”
Pros
The softwares gamification approach has been the most impressive part for me when it comes to boosting employee engagement. It lets us create individual goals tailored to each group and follow progress in a way that feels engaging which helps keep people motivated. The integration with our CRM and HR systems works smoothly so setting up and tracking goals is much more manageable. Also the real time feedback feature has been very valuable helping us improve productivity while also keeping team morale up.
Cons
One part of it I've liked the least is how much time and effort the initial setup and configuration can take when trying to match the specific needs of a business. While the platform is flexible the customization process was not as simple as we originally expected and required more support than anticipated. Also some employees felt at first that having so many game elements was a bit distracting and it affected their performance until they got used to the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Anonymous
Mid Market, 51-100 employees
“teamwork inspiring platform”
Pros
Has been a great tool for our employees! It keeps both managers and team members involved and encourages everyone to work together. The software supports our company objectives while also helping me stay focused on my own personal goals.
Cons
At this point I haven't come across anything I dislike about the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“Good rewards and growth”
Pros
Using this has really helped me improve at work. The gamification features are my favorite part and earning rewards and points keeps me motivated to perform well without feeling stressed or pressured. It has made a positive difference in our workplace and supports both my professional development and the company's overall growth.
Cons
I don't have any complaints and I really enjoy using this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thulasi S.
Mid Market, 51-100 employees
“Gamification boost!”
Pros
The standout feature for me is the gamification for employees. I really enjoy how it keeps people engaged and makes working on assigned tasks feel more positive and enjoyable. It helps boost motivation, encourages progress and creates a happier atmosphere while working.
Cons
Nothing negative to mention about it since the features have been good overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid Market, 51-100 employees
“great performance tracking tools”
Pros
Is one of the best gamification platforms for helping employees track their performance and reviews while also making it much simpler for organizations to evaluate employee performance. I use it regularly in my company and it does a really good job of supporting performance management values. The customer support team is also very good.
Cons
Haven't come across any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“engaging gamification that drives results!”
Pros
Its standout feature is definitely its gamification. It keeps me engaged in my work, pushes me to improve and encourages employees to stay involved. It also motivates teamwork and helps us finish tasks within the assigned time while keeping the atmosphere positive. Because of that I'm able to perform better and contribute stronger results to the company's growth and development.
Cons
Honestly I don't have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“Excellent fit for remote IT teams”
Pros
Compared with other gamification tools this has been the best option for remote IT work. It supports both end users and customers really well and the gamification approach centers on processes and knowledge in a way that helps IT employees develop and perform better on the job. The customer support team has also been very helpful for end users. Another thing I appreciate is how the platform helps me track performance management and handle employees daily appraisals.
Cons
I didn't run into any issues or discomfort with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“nice rewards and feedback”
Pros
Everyday I can get real time feedback and rewards for the work I put in because of using this software. It keeps me motivated and pushes me to do better both as part of the team and on my own. The platform helps us improve our performance in a fun and different way that really contributes to success.
Cons
Up to this point I haven't run into any problems with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“teamwork that delivers!”
Pros
Using the software keeps our team focused and driven to hit daily goals on time. It brings everyone together, keeps employees engaged and encourages us to improve our overall business results. The platform is also easy to use and simple to integrate.
Cons
Did not come across any problems for now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“real time performance boost”
Pros
Has been a strong fit for handling real time employee performance tracking and management. It helps keep employees motivated and recognizes them for the work they do. The platform is very user friendly and getting it integrated and implemented was simple. On top of that their customer support has been responsive and consistently timely.
Cons
No issues to report currently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“Encouraging platform”
Pros
An excellent gamification platform for managing team performance! It really encourages and motivates our employees to improve and develop. The software supports employee growth and rewards them for their effort and work. It's also very simple to use.
Cons
Haven't seen any downsides yet truly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deken W.
Mid Market, 51-100 employees
“excellent onboarding and training”
Pros
Hands down this was the best tool I've ever used for onboarding and ongoing education!
Cons
A more modern looking user interface would have made it even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ockert S.
Enterprise, 500+ employees
“Great support”
Pros
After more than a year of working with it and helping roll out a brand new narrative I can say the customer and technical support throughout the process has been excellent. I wasn't involved in the original gameON onboarding but from what I've seen the setup was quick, well informed, targeted and customized to suit the needs of the business. The platform is easy for staff to use and the wide range of features strikes a really nice balance between work, rewards and recognition. We've seen a major lift in engagement, recognition and overall success because of the targeted way we now embed and track KPIs. We've also made use of several of their products to give employees more ownership over their training, development and upskilling. Leaders have appreciated how naturally coaching opportunities can be built into the platform through specific missions and our onboarding managers have been actively using evaluations during probation periods as well.
Cons
There honestly isn't much to complain about. If anything I'd just like to see them expand the product offering when it comes to simulations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel W.
Mid Market, 51-100 employees
“Recognition that energizes teams”
Pros
This has been an excellent platform for giving employees real time recognition and rewards. It helps turn performance management into something more engaging, encourages people to learn and creates new ways for teams to communicate. The shop is a favorite for us because it brings real excitement to the office when people get to use their rewards on things they actually want. Other than that their team has been amazing. They were very supportive during the rollout and continued to stay involved offering proactive support the whole way through.
Cons
I haven't come across anything I dislike about the software or the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Karthikkumar S.
Content manager, N/A employees
“flexible content creation anywhere”
Pros
Whenever a new idea comes to mind I can jump into the admin tool right away and start a draft or even build a full piece of content from my phone or tablet while I'm away from my desk. That kind of mobility gives me the freedom to put ideas into action and test them without needing to sit in front of my computer which really helps me keep a healthier balance between work and personal life. I really value the device compatibility it provides because it lets us explore ideas and turn them into something real from anywhere.
Cons
One thing I'd still love to see as a content developer is a wider variety of fun quiz templates to make learning more engaging. For example having themed options like a Halloween style background for knowledge checks would make the experience more visually exciting, help users enjoy the graphics and add a bit of adrenaline when they're choosing the right answer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“rewarding learning”
Pros
Fast, professional support has been a big plus and users also get rewarded for learning which makes the platform even more engaging.
Cons
A downside is that accounts get blocked after a period of inactivity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miguel P.
Assistant Call Center Manager, N/A employees
“powerful gamification for operations!”
Pros
Covers just about every gamification mechanic and dynamic I need for my users. It also gives me creative ways to support different stages of our operations which makes it a very complete solution.
Cons
A couple of areas could still be improved in it. The interface could be more visual, eye catching and appealing right away and the analytics would be better if they were more flexible and customizable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharon S.
Administrative Manager, N/A employees
“Constant improvements”
Pros
Communication works really well and their team keeps rolling out more and more improvements along with plenty of tools that can help a company succeed.
Cons
There's nothing I really dislike about it and it's pretty simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“engaging store and challenges”
Pros
The store and challenge features are very user friendly and make the platform enjoyable to use.
Cons
The settings can feel a little complicated at the beginning and updates sometimes interfere with rules that are already in place. On the plus side the team responds quickly whenever problems come up.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9