Cofense PhishMe Reviews
Total 9 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Frederik H.
Information Technology and Services, 500+ employees
Less than a year
“Smooth experience with no issues
Pros
This is such a fun tool! It's great for challenging your colleagues to see who's the best at spotting phishing emails.
Cons
Honestly... I have not found any cons so far. Everything's been smooth for me!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Udhayasimha P.
Computer Software, 500+ employees
More than a year
“Easy to use but slow with bulk searches
Pros
interface is super easy to use and it integrates smoothly with third-party threat intelligence tools for incident triage and response. I love that I can respond to reporters with just a few clicks and the bulk response options are a nice touch.
Cons
no cons so far but sometimes it gets slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Anonymous
Information Technology and Services, 1-10 employees
Less than a year
“Catches phishing others miss
Pros
Phishing emails keep evolving and sometimes the first line of email scanners misses them. That's where Cofense steps in... it adds another layer of security by scanning emails again to catch the malicious ones that slip through the initial filters.
Cons
it seems to be going through some growing pains. We've had a few hours of scanner downtime when their servers got overloaded, plus some training emails that didn't send and alerts/reports just stopped working for no reason.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Anonymous
Oil & Energy, 500+ employees
More than a year
“cybersecurity awareness tool
Pros
It actually raises awareness about cybersecurity in general, not just phishing risks. It's hard to replicate this kind of experience elsewhere and it's definitely eye-opening!
Cons
No major complaints but I did run into one issue when migrating between email client versions. I had to reinstall the client to get everything working properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Chad J.
Government Administration, 500+ employees
Less than a year
“easy to setup
Pros
Setting it up was very easy and the customizable templates let me create hundreds of scenarios to help educate my team on cybersecurity. The reporting features are great, too... they let us track progress and focus more on those who need further education.
Cons
It would be awesome if it integrated with their LMS platform to automate training assignments for those who click on phishing emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ryan F.
Law Practice, 500+ employees
Less than a year
“Simple reporting... no complaints
Pros
We have rolled this out company-wide and it's made reporting phishing emails so much easier for everyone.
Cons
no complaints here! You just click one button to report phishing. Super simple!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David B.
Information Technology and Services, 11-50 employees
Less than 6 months
“good for teaching security & pricey
Pros
I really liked using this to teach my staff how to spot phishing emails. It does so much more than just phishing simulations. It has tons of useful features for teaching security.
Cons
It's a bit pricey if you are a small company and don't send out a lot of emails. It's really more for larger businesses with a lot of employees.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ivan M.
Information Technology and Services, 11-50 employees
Less than a year
“Effective phishing training solution
Pros
Love how this tool helps teach people how to spot phishing emails. It's such an effective way to train the weakest security link in any organization... the human factor!
Cons
super easy to use but I do feel like it might be a bit overpriced. Unless your company is mid-to-large-sized, small businesses might need to focus on other expenses before splurging on a PhishMe Simulator license.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Joevanne V.
Information Technology and Services, 11-50 employees
More than a year
“Extra protection with triage and intelligence
Pros
Phishme is not just about phishing simulations. They also offer triage and intelligence. These extra tools integrate easily with other products, adding an extra layer of protection against phishing.
Cons
No cons so far! everything's been working great for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8