Total 9 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

FH

Frederik H.

Information Technology and Services, 500+ employees

Less than a year

5.0
November 2022

Smooth experience with no issues

Pros

This is such a fun tool! It's great for challenging your colleagues to see who's the best at spotting phishing emails.

Cons

Honestly... I have not found any cons so far. Everything's been smooth for me!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

UP

Udhayasimha P.

Computer Software, 500+ employees

More than a year

4.0
October 2022

Easy to use but slow with bulk searches

Pros

interface is super easy to use and it integrates smoothly with third-party threat intelligence tools for incident triage and response. I love that I can respond to reporters with just a few clicks and the bulk response options are a nice touch.

Cons

no cons so far but sometimes it gets slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Information Technology and Services, 1-10 employees

Less than a year

4.0
May 2022

Catches phishing others miss

Pros

Phishing emails keep evolving and sometimes the first line of email scanners misses them. That's where Cofense steps in... it adds another layer of security by scanning emails again to catch the malicious ones that slip through the initial filters.

Cons

it seems to be going through some growing pains. We've had a few hours of scanner downtime when their servers got overloaded, plus some training emails that didn't send and alerts/reports just stopped working for no reason.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Oil & Energy, 500+ employees

More than a year

5.0
January 2021

cybersecurity awareness tool

Pros

It actually raises awareness about cybersecurity in general, not just phishing risks. It's hard to replicate this kind of experience elsewhere and it's definitely eye-opening!

Cons

No major complaints but I did run into one issue when migrating between email client versions. I had to reinstall the client to get everything working properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CJ

Chad J.

Government Administration, 500+ employees

Less than a year

5.0
September 2019

easy to setup

Pros

Setting it up was very easy and the customizable templates let me create hundreds of scenarios to help educate my team on cybersecurity. The reporting features are great, too... they let us track progress and focus more on those who need further education.

Cons

It would be awesome if it integrated with their LMS platform to automate training assignments for those who click on phishing emails.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RF

Ryan F.

Law Practice, 500+ employees

Less than a year

5.0
July 2019

Simple reporting... no complaints

Pros

We have rolled this out company-wide and it's made reporting phishing emails so much easier for everyone.

Cons

no complaints here! You just click one button to report phishing. Super simple!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB

David B.

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
July 2018

good for teaching security & pricey

Pros

I really liked using this to teach my staff how to spot phishing emails. It does so much more than just phishing simulations. It has tons of useful features for teaching security.

Cons

It's a bit pricey if you are a small company and don't send out a lot of emails. It's really more for larger businesses with a lot of employees.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

IM

Ivan M.

Information Technology and Services, 11-50 employees

Less than a year

4.0
February 2018

Effective phishing training solution

Pros

Love how this tool helps teach people how to spot phishing emails. It's such an effective way to train the weakest security link in any organization... the human factor!

Cons

super easy to use but I do feel like it might be a bit overpriced. Unless your company is mid-to-large-sized, small businesses might need to focus on other expenses before splurging on a PhishMe Simulator license.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

JV

Joevanne V.

Information Technology and Services, 11-50 employees

More than a year

5.0
October 2017

Extra protection with triage and intelligence

Pros

Phishme is not just about phishing simulations. They also offer triage and intelligence. These extra tools integrate easily with other products, adding an extra layer of protection against phishing.

Cons

No cons so far! everything's been working great for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8