Total 7 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

29%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

O

Olena

Wholesale, 101-500 employees

More than a year

5.0
December 2023

Great interface and design

Pros

I really enjoy the interface and design. The navigation is smooth and I like that the LMS keeps evolving with useful updates and features.

Cons

So far, I do not have anything to mention in this section.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D

Daria

Wholesale, 101-500 employees

Less than a year

5.0
August 2023

Perfect tool for training

Pros

What I've seen is that even a successful company struggles if the team feels unmotivated. That's why we focus on growth and development. We tried many platforms and were glad to find Collaborator which turned out to be a great tool for training. Since July 2022, I've found it very functional, easy to create all kinds of content and simple to track activities. The technical support team is responsive and the platform keeps improving based on feedback.

Cons

Everything feels perfect and I trust our managers' choice of this tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

Margarita

IT Services, 101-500 employees

More than a year

3.0
March 2023

Quick and reliable support team

Pros

Our team has been using Collaborator for two years and the experience has been very positive. The support agents are always quick and reliable which helps us a lot. I also like the variety of quizzes because it keeps learners engaged while testing them in different ways. The development team is proactive and often brings in new features that make the platform better.

Cons

The system works well but isn't very user-friendly. The course library lacks structure, the editor is complicated, email reminders can't be set for specific groups and creating online training rooms isn't possible. Assigning courses requires HTML, the mobile version doesn't work well and many processes are manual instead of automated. Overall, the interface could be simpler and more simple.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

A

Antonina

Automotive, 101-500 employees

More than a year

4.0
March 2023

Practical for daily use

Pros

I can upload different types of content with ease. The course constructor, automation settings and testing tools make it practical for daily use.

Cons

It's not possible to set different deadlines for different users in training programs and tests.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

H

Hanna

Retail, 500+ employees

Less than a year

5.0
December 2021

User friendly interface

Pros

For me, the interface feels user friendly, simple for administrators and the technical support is excellent. I like that new features keep appearing all the time.

Cons

We haven't started using all the features yet.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

I

Iryna

Hospitality, 500+ employees

More than a year

5.0
September 2021

Smooth implementation process

Pros

I find the implementation process smooth and the software itself is easy to use which makes it simple to adopt as a full LMS.

Cons

I have nothing negative to mention here. Our recommendations are usually taken into consideration.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

N

Natalia

Import and Export, 500+ employees

Less than a year

4.0
September 2021

Versatile tool with supportive team

Pros

We've been using Collaborator for a year and I've noticed how versatile it is. The tools for building training programs and tracks are very helpful, especially for blended learning and onboarding automation. I like that it keeps evolving and improving according to customer needs.

Cons

This tool doesn't include all staff appraisal features but the developers can add them if requested.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8