Total 8 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

38%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 51-100 employees

5.0
May 2024

Comprehensive platform for educational Institutions

Pros

Personally, I find the interface easy to pick up and I love how it works perfectly with the tools we already use. On top of that, the customization options are great and we've been able to set it up exactly the way our business needs it.

Cons

So far, I haven't come across any major issues with it. There are a few small things that could use some improvement but nothing that's a dealbreaker at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 51-100 employees

4.0
May 2024

My go to tool for everyday

Pros

The way everything's organized and the clean, user-friendly interface really helps me. It streamlines my workflow and honestly saves me a ton of time throughout the day.

Cons

To me, some of the features just feel unnecessary and end up cluttering the interface more than helping.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A.

A.Anendhar .

Mid-Market, 51-100 employees

5.0
September 2023

Great support & technical team experience

Pros

What I really like is that they always give me training whenever I need it. It feels good knowing I can get help anytime without having to chase after it.

Cons

Honestly, there was a point where we just felt pretty let down with how things were going.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 51-100 employees

5.0
August 2023

Simple platform that streamlines operations

Pros

I find it very easy to use. Whether I'm using it as a lecturer, staff member or even as a student, everything just clicks and makes sense. You can tell the developers really focused on keeping it simple and user-friendly instead of overcomplicating things. Moving around the system is very easy and I love how I can shift and customize the modules depending on what I actually need. It makes everything run so much smoother and I genuinely feel like it was built with real users like me in mind.

Cons

For me, some of the features don't really fit what our institution needs, while the ones we actually do need are missing. I know the customizable modules help fill in the gapsnbut it would've been nicer if the platform was already better aligned with higher education needs right out of the box.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

4.0
July 2023

automated invoicing and efficient report sharing

Pros

I've been really impressed with how much of the fee work is automated now. Generating invoices and keeping track of payments has become way more efficient. My team can easily pull up sales, collections and outstanding reports and sharing those with other departments is so smooth compared to before.

Cons

I've noticed a few small glitches when it comes to fee calculations. Sometimes the numbers don't show up correctly for students which means I end up spending extra time going back and double-checking everything with my team. The good thing is, whenever this happens the support team jumps in really fast to get it fixed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

IB

Indira B.

Small-Business, 11-50 employees

5.0
April 2023

helpful live support and easy setup

Pros

I really appreciate the live support we got during setup and customization. It made the whole process so much easier.

Cons

Every now and then the servers can be slow and during online exams the capacity limits can get pretty frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SV

Sachin V.

Mid-Market, 51-100 employees

5.0
February 2023

flexible system tailored for academic needs

Pros

I love how everything's rolled into one system with that academic mindset built in. It's flexible and can be adjusted to match exactly what our institution needs.

Cons

Nothing too big to complain about really. The interface works fine but I think it could use a bit more polish to make it feel smoother overall.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 51-100 employees

4.0
June 2022

Quick & easy to use

Pros

What stands out to me is how efficiently this system handles tasks. It just gets things done quickly and keeps everything moving smoothly which I really appreciate.

Cons

The fee structure definitely works well for academic billing but I do wish there was a more complete accounting system built in.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9