Total 16 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

13%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SA
Stephanie Anderson

Small Business, 11-50 employees

Less than a year

4.0

“Packed with useful courses”

Pros

Working through the virtual labs has been really enjoyable. They challenge me in a good way because I get hands-on practice and can actually see how everything is used, while also learning from many other IT courses on the platform.

Cons

One thing I am still wondering about is whether there's any way to use the certificate to renew my CompTIA Security+.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

OM
Oscar M.

Engineering, 500+ employees

1.0

“Scam warning”

Pros

I experienced that they automatically renew subscriptions without notifying customers and offer absolutely no refunds, nothing at all. Their main focus seems to be generating revenue, and they will do whatever it takes to take your money. It's really disheartening to see how desperate they are. It won't be long before word spreads among IT professionals, helping others steer clear of this deceptive company.

Cons

I regret subscribing to this service as it does not live up to its value. The quality of the materials provided is average at best. After using the product for just a week, I decided to discontinue and rely on textbooks and free online resources, which offered much more value. It is important to be cautious as they use sales tactics that can be deceiving. They automatically renew subscriptions and refuse to provide refunds or engage in meaningful customer support.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

LN
Linda N.

Management Consulting, 11-50 employees

4.0

“Career path insights with depth”

Pros

The career path content is genuinely useful and the interactive learning format covers a bunch of different skills and directions. I especially appreciate how you can dive deep into timelines and see the full expectations for an entire course, not just a quick overview. It also feels like a solid reference point for adopting next-best practices when you're learning skills for the future of work.

Cons

Navigation isn't quite as easy as it could be when you're trying to pick the best option for yourself. I'd also love to see more of a true 1-1 support setup since that guidance would make it easier to choose the right path.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

JR
Jorge R.

Computer & Network Security, 11-50 employees

1.0

“terrible customer service!!”

Pros

Content they provide is actually pretty helpful and it helped support my career progress.

Cons

Customer support is a mess. I canceled my Pro subscription last year yet I was still charged for a new one on the 8th. I've reached out multiple times to sort it out but every attempt just goes to an answering machine. I've left several messages, at least ten so far... and nobody has gotten back to me. Because of that, I had to involve my bank to handle the charge and I'm just hoping this doesn't repeat again next year.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

3

Functionality

1

SM
Sarah M.

Construction, 11-50 employees

5.0

“Impressive cyber security training”

Pros

Cybrary feels like a genuinely important security platform for anyone who wants to both learn and manage security topics in a practical way. The app helps you memorize and internalize security programs through online preparation so teams and employees can stay ready when real security issues come up. Everything is presented clearly and it genuinely supports resolving security challenges with strong effectiveness. It also helps keep your company's security network supported and maintained. My representative used it to learn how to handle security plans and getting up and running was easy for everyone involved.

Cons

It doesn't really fit smaller setups and while it helps with security issue tracking, it still requires proper planning to install correctly. It's also worth going through the rules and setup guidance before starting, otherwise it may not deliver as much value. Once everything is configured properly, it tends to be much more beneficial.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

JL
James L.

Human Resources, 101-500 employees

5.0

“cybrary is a lifesaver!”

Pros

Feels like a really useful security platform for managing training and teaching security practices. It supports learning security programs through online training which helps both the system and employees handle security issues more confidently. The platform keeps data protected and security concerns get addressed with solid expertise. Everything runs reliably for maintaining and monitoring a company's security network. Team members can also learn how to manage security plans and carry out implementation and the process works well for people to follow.

Cons

This isn't a great fit for very small setups. While parts of it are free, actually rolling it out requires proper networking and the right installation setup. It also takes reading through the guidelines before you start so it's most beneficial once you understand the platform fully.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KBA
Karim bakhsh A.

Education Management, 11-50 employees

4.0

“Labs experience is great!”

Pros

I genuinely enjoy the labs on Cybrary because they put you in realistic, real-world situations. That practical setup helps the theory stick longer and makes the concepts feel more relevant instead of just something you read and forget.

Cons

Two parts are missing for me. First, the course player could be more interactive.. having a comment or discussion section under each video would be a huge help for learners to talk, share ideas and compare notes. Cybrary does have a Slack community where students and mentors are in one place but it still feels like discussions would be better directly beneath the videos. Second, a portion of the course material can feel a bit abstract. I can't claim that's true for most courses since I've only run into it in one program so far but the CCNP Switch course I completed was explained a little vaguely. The hands-on portion definitely balanced that out and it was the practical labs that really helped me understand the material.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

KB
Kapil B.

Information Technology and Services, 11-50 employees

5.0

“Amazingly detailed courses”

Pros

Even though I'm not a premium member of Cybrary, I've taken a look at their courses and they're really thorough. The lessons are explained in detail and the platform also offers a virtual lab experience so you can actually practice the skills instead of just reading about them.

Cons

Nothing comes to mind that I dislike right now, everything feels well maintained.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Information Technology and Services, 101-500 employees

5.0

“free high-quality targeted videos”

Pros

It's completely free and the video quality is excellent. The content also seems perfectly aimed at the topics and subjects I'm trying to understand.

Cons

Only downside is time.. I don't get enough hours in the day to watch all the free training videos before they pile up.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Computer & Network Security, 101-500 employees

5.0

“Great interactive classroom access”

Pros

Love its solid, interactive environment and being able to get into the classroom easily and quickly. The whole setup makes it simple to jump in and start using the classes without any hassle.

Cons

I don't really have anything negative to say.. only sometimes the platform runs a bit slow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Information Technology and Services, 11-50 employees

5.0

“cybersecurity learning for cissp”

Pros

Cybrary really helped me get ready for and ultimately pass, the CISSP exam. Even though a few of my degree courses touched on parts of the CISSP domains, Cybrary ended up being the main resource I relied on to study and make sure I was covering everything.

Cons

Honestly, there wasn't anything I disliked about using it for CISSP exam prep.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Broadcast Media, 11-50 employees

5.0

“Courses are easy to digest!”

Pros

SMEs genuinely feel like subject-matter experts, not just presenters. They keep things straight to the point and there's minimal filler or awkward banter. The courses are broken into bite-sized sections which makes them much simpler to schedule around my other commitments.

Cons

The hands-on lab setup feels pretty unuser friendly. To get to the next module, you often have to exit the lab and then re-enter which gets a little outdated. I'd also like more built-in memory or revision tools to help during exams.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

MB
Mason B.

Information Technology and Services, 11-50 employees

5.0

“No-cost high-quality labs”

Pros

The standout part of this platform is the free, high-quality learning content. It actually matches people with the training and practice they need to land an entry-level job. I log in regularly, work through a course and finish the lab exercises. I also assign courses and micro-classes to my networking and software engineers to help sharpen their skills and then use the platform to confirm they completed the material and guide them on applying it in real-world work. A big plus is that the content keeps getting updated, there's always something new and evolving to learn.

Cons

One thing I'm not happy with is the type of content. A lot of it leans toward general concepts and practical lessons and I'd love to see more courses that are specific to a tech stack... for example, training focused on securing Windows servers and Linux servers. Another frustrating area is the video player experience, it plays fine but I can't save my viewing history so it's harder to jump right back to where I left off.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

SM
Smit M.

Computer & Network Security, 11-50 employees

5.0

“Easy cyber security learning”

Pros

It offers solid, qualitative cyber security learning.. and the best part is that it's completely free. That aspect is what I appreciated the most about this product and the overall service.

Cons

Fully satisfied with the training topics so there isn't really anything I'd want to point out as a downside with this course.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Information Technology and Services, 500+ employees

5.0

“They offer incredible trainings!!”

Pros

I appreciate that they keep their security training content current and the course material is also solid. The certifications are respected in the industry and there's also a large, active professional community you can lean on for help when you get stuck. Best part is that everything is available for free.

Cons

Cybrary's certification doesn't always get the same level of industry recognition as some other credentials.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Non-Profit Organization Management, 500+ employees

4.0

“Great training quality at no cost!”

Pros

Was really happy to see it's free and a few of the instructors are fairly well known in the InfoSec community.

Cons

That said some of the classes and content can feel a bit boring and I was hoping for more hands-on practice. A few sessions are excellent but the overall experience really depends on the course.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9