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echo360 Reviews

Claimed

Claimed

Total 11 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

36%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MR
Martin Raska

Higher Education, 500+ employees

More than a year

5.0

“Fast turnaround!”

Pros

A really strong product for classroom capture across the entire campus. The setup feels efficient and it can handle thousands of recordings while still delivering quick processing turnaround every semester.

Cons

Occasionally it logs me out or swaps roles (admin/instructor) in certain browsers unless I keep everything inside an incognito window.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CM
Caleb Marfell

Higher Education, 500+ employees

More than a year

5.0

“outstanding support and accessibility-first tools”

Pros

Echo Support has been fantastic. Among all the systems I've used across work and personal life, Echo's support team really stands out. Ticket responses are quick and the answers are detailed, they clearly consider our institution and the way we use the platform, not just generic guidance. We use EchoVideo (from Echo360) and that part has been genuinely easy while still delivering strong results. It helps teachers and students engage with it and get the most out of it without feeling overwhelmed. Another big plus is how well it integrates with other key tools in teaching and learning. That integration feels smooth for both administrators and end users. I also really appreciate that accessibility is treated as their top priority when they develop new content. A lot of systems either forget this or don't prioritize it the way they should.

Cons

The only limitation I can point to is how restricted user role modification is. Echo360 has plenty of capabilities (including EchoVideo) but the ability to adjust user roles based on those different functions feels fairly limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

“Using Echo360 as a Student”

Pros

I like that I could rewatch lectures at various playback speeds, which was useful when lecturers spoke too fast or slow during the actual lecture.

Cons

I encountered some audio issues, such as being able to hear irrelevant speakers alongside the lecturer and the audio quality not being up to par. The user interface also wasn't very intuitive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MC
Mauricio Cadavid

Higher Education, 500+ employees

More than a year

5.0

“10/10 in my experience”

Pros

It is built specifically for evaluating performance using peer review and it's been working flawlessly for my team. The platform feels reliable and stable and it handles multiple video formats by uploading and displaying them with a clean, dynamic interface. I also appreciate the different assignment options since they support both private evaluations and group assessment with built-in reflection. Also, the LTI integration has been a huge win, getting it up and running for our faculty was easy and saves a lot of time.

Cons

What still seems to be catching up in upcoming releases is a more efficient implementation for mobile devices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TF
Thomas Fisher

Higher Education, 51-100 employees

More than a year

5.0

“powerful self-review feature”

Pros

Biggest win for me and my student teaching candidates is that everyone can actually view what I've seen and then revisit their own teaching. They can also use their own markers or reply to the markers and comments I leave. That way they're not stuck with the limited impression of "here's what I commented on," and candidates can genuinely reflect on what they did (or didn't do) instead of just thinking through it in hindsight. I also really like being able to create my own markers. Those markers then work for both me and my students, designed to the specific activities I want to assess in my course or aligned with the official rubric we use to evaluate candidates in real classroom settings. The flexibility really helps me prepare candidates before they go in, while they're teaching and even when they're working on edTPA.

Cons

Two improvements I'd love to see, firts is some sort of built-in auto-correct or spell-check in the comments section. When I'm typing quickly while watching videos, I know I'll occasionally miss a typo and right now the system doesn't correct it, adding this would be a big help. Second, I'd like to see candidates get the option to trim videos during the process. I'm not asking for full editing tools, just a easy way to cut out parts they don't need especially for edTPA.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PA
Pamela Abell

E-Learning, 500+ employees

More than a year

5.0

“Works extremely well!”

Pros

I rolled it into every Graduate Business Communications class I taught. With around 30 students per course, the platform made sure each person could practice once a week in a private setting which really helped even the quieter students feel comfortable speaking up. I built 10 weekly assignments that started at a 30-second recording and then increased by 30 seconds each week. By the end of the quarter, the group had collectively spoken for about 20 minutes total, using the structures and speech skills we worked on in class. What I appreciated most was that it let students self-correct privately so they could build confidence and see progress without feeling put on the spot.

Cons

Between grading and the rest of my class material, I didn't have much time to learn many of its more advanced feedback and editing features. In a situation where I'm privately coaching someone who needs a deeper level of detail, those tools could probably be really valuable. Also, the software was solid for the basic workflow I used, from simple practice all the way up to more detailed analysis though I only scratched the surface of the extra capabilities.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

DR
Drew Reeve

Medical Devices, 101-500 employees

More than a year

5.0

“gives real-time audience interaction boost”

Pros

This tool lets my audience engage with me in real time which makes conversations feel much more live. When I'm talking with salespeople about what their teams need, getting instant responses is incredibly helpful especially for quickly addressing problems they're running into out in the field.

Cons

There's a minor learning curve when it comes to getting started with building PowerPoint-style presentations.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

BD
Bernard Dellario

Non-Profit Organization Management, 1-10 employees

More than a year

4.0

“Supports weighted voting so well”

Pros

Fits our needs well since it supports weighted voting which was the key requirement for our setup.

Cons

You can basically run polling through nearly any online platform for free so the options feel pretty open.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

SD
Stephen Davis

E-Learning, 1-10 employees

More than a year

5.0

“It's actually great”

Pros

Since I already understand how the software works, rolling it into PP felt natural and quick to pick up. The transition didn't require much re-learning on my side so it ended up being a convenient addition.

Cons

When it comes to using TP for webinars, you have to run a separate system just to handle audio and video. That setup can be pretty frustrating for less technical participants. Honestly, I could've used Zoom with polling for a fraction of the cost and with far fewer moving parts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JX
Joey Ximenez

Oil & Energy, 500+ employees

More than a year

4.0

“User-friendly smart device support”

Pros

The software feels pretty user-friendly overall. Since our industry relies on the built-in clickers, that part works well for us and it's also a nice bonus that you can use smart devices when needed.

Cons

It would be great to have some built-in gaming options that don't look dated. I understand it's possible to build them but pre-made options (especially beyond Bravo) would really help.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

KH
Kalin Heaton

Higher Education, 1-10 employees

Less than 6 months

4.0

“strong classroom engagement, worth it!!!”

Pros

As a current student I'm using this software to respond to questions my professors post during class. It's helpful for keeping the conversation going especially in big lecture halls where it's usually hard to get real student input. The way it supports interaction means my professor can teach, pull responses from the room and quickly tell whether students are following along. Based on what everyone answers, they can adjust the lesson on the spot to match our understanding.

Cons

Even though I'm pretty happy with how it works I still wish the pricing made more sense. There are other options out there that offer similar functionality without charging a fee like TurningPoint does. I personally had to pay about $20 just to use it for a limited time and I've come across programs that provide the same set of features for free.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

7