Samantha N.
Computer Software, 11-50 employees
“game-changer for my online courses
Pros
Esmerise has been an absolute game changer for my Advanced Study Method course. Before I discovered it, I tried three well-known American platforms but none of them were as efficient and reliable as this one. it has everything I need to run my digital products smoothly and the customer support is top-notch. Plus I really appreciate how the automatic invoicing feature is tailored to fit the Italian tax system. Other platforms often overlook that but it made sure it's all set up perfectly. I am beyond happy with my decision especially because my students now have everything they need in one place to help them study effectively ??.
Cons
honestly.. nothing to complain about so far. If I really had to nitpick, there are some bugs every now and then but they get fixed quickly. Plus I understand it happens since the platform is always improving.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Iuri R.
E-Learning, 1-10 employees
“smooth experience with amazing support!
Pros
After trying five different platforms for my online courses, I was really about to give up. But then, I luckily stumbled upon it and I am so glad I did! What really sets it apart from the others is how interactive and simple the platform is to use. It's honestly easy to use and the best part is the customer support. they are always available to help...whether through chat or email and they respond super quickly. No matter what issue I run into, I get immediate solutions. Its like having a personal support team that's always on top of things.
Cons
no cons so far...everything's perfect and super easy to use. I really like how simple and interactive it is!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marco C.
Not Specified, 11-50 employees
“Well-rounded and easy to use
Pros
I really like how easy it is to use, the graphics are beautiful and I get fast, professional help whenever I need it. It's just a really well-rounded platform.
Cons
everything's been great. No issues on my end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Simona C.
E-Learning, 11-50 employees
“Interactive platform
Pros
I was really impressed with this tool. its so easy to use and it lets me interact with my students in ways I could not on other platforms. The forums and group chats are amazing for engagement...something I didn't even have on Teachable. I didn't expect to find such an easy-to-use platform with so many great interaction features. It really made a difference in the way I connect with my students.
Cons
I haven't had any issues so far. everything's been smooth sailing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul N.
Not Specified, 11-50 employees
“Super easy.. with no cons so far
Pros
Its basically Italy's version of some of the foreign software options and it's been designed by a team of young, skilled and innovative people. The customer service is always quick and they know exactly what they are doing. the platform itself is super user-friendly and it integrates well with other platforms like Vimeo, as well as my personal website. the best part is that it lets me focus on creating my product while they handle the tech side of things. I am really glad I found them!
Cons
no cons at all so far. Even for someone as basic as me, the first experience was easy!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lara D.
Not Specified, 500+ employees
“Fresh and interactive to use
Pros
just so easy to use�..interactive, fresh and the design is second to none. Everything just works so smoothly and it looks really good too.
Cons
Still looking for any drawbacks! Customer support is always there and the platform keeps getting better to meet customers' needs. I've got nothing to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Salvatore F.
Not Specified, 101-500 employees
“perfect fit for us
Pros
exactly what I have been looking for all these years. It's allowed me to build my online academy and organize my courses in a way that looks professional and feels aligned. What I love most is how it has saved me so much time, money and energy by taking all the tech headaches away. I don't have to spend my days dealing with complicated systems. Instead, I get to focus on content and growth. Plus they keep adding amazing new features that go beyond just video quality and I am constantly impressed. Since I partnered with it for my business, it's grown and evolved in ways I could not have imagined. It feels like a real business now.
Cons
Occasionally, the system slows down because of the cache but all I have to do is refresh the page and it's good to go again.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Consumer Services, 500+ employees
“overall good tool
Pros
it is super easy to use! It was a piece of cake to figure out and compared to other platforms, this ease of use is such a huge advantage especially for people like me who plan to use it frequently for my work. The design is very pleasant and everything is neatly organized. one of the best features is the ability to create a sales page..it's a total game-changer. the forum is also such a great space for interaction. Plus customer support is super fast and always gets the job done making the whole experience smooth.
Cons
there are a few small bugs here and there but for the text content, it would be great to have a few more options like being able to justify text or change the font size.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Daniela G.
Not Specified, 11-50 employees
“I love this tool
Pros
I had my first experience with online courses on it and I was absolutely satisfied from the get-go. First of all, it is so easy to use and I was especially happy with the fantastic support provided in Italian. The fact that I can get fast answers to my questions through WhatsApp chat has been a lifesaver. The support team is always clear, kind and super helpful. Even though I am a total beginner, I found the platform easy to use and it looks great too! the option to create multiple academies is a great feature and the chat and forum for users are really helpful. I also love the idea of rewarding students with points they can redeem for prizes or bonuses, it adds a fun incentive!
Cons
I'd love to see more options for payments and billing. that would make it even better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marco F.
Not Specified, 11-50 employees
“Smooth setup & missing some features
Pros
the ease of setting everything up is one of the biggest pluses for me. Plus I really appreciate how the team is always there to help with integrating new features. It makes the whole process smooth.
Cons
some features were missing compared to other platforms but the team quickly added them... so no complaints.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Not Specified, 11-50 employees
“best support ever
Pros
customer support is absolutely wonderful. They are so kind and always ready to help and the platform itself is incredibly easy to use. It has a ton of useful features which just makes everything even better.
Cons
no problems at all with the platform. It's been smooth.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elena F.
Consumer Services, 500+ employees
“friendly but needs more funnel options
Pros
This software is fantastic! It's easy to use and understand and accessing the content is very smooth. the design is totally customizable and looks fantastic. Overall it's a really user-friendly platform.
Cons
I would just add one more funnel page but keep it short, clear and to the point like the rest of the software!
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Silvia M.
Not Specified, 11-50 employees
“top notch customer support
Pros
support is amazing! It's super easy to reach out and they are always kind, helpful and super ahead of the game. It makes using the platform such a comfortable experience.
Cons
No complaints yet!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10