ExpertusONE Reviews

Pros

This tool is loaded with features that work for both administrators and students so you're not stuck using separate systems. Also, the support team has been more than amazing whenever I needed help or had questions.

Cons

If you're a platform admin expect a bit of a learning curve since there are a lot of options and settings to wrap your head around.

Pros

Pricing for the services I was looking for worked really well for my budget.

Cons

Student site process wasn't super user friendly at first but the updates being rolled out right now are clearly making it better.

Pros

Still getting a feel for it because there's clearly a lot to improve. Setting up the classes has been pretty challenging too especially compared to other tools I've used before, where the process was more easy. The whole workflow for creating learner content feels unfinished and a bit hard to figure out.

Cons

Making classes that include videos doesn't feel very easy and the setup can be confusing. That confusion doesn't just stop at creation either, the experience for learners also seems more complicated than it should be so using video lessons becomes a little harder than expected.

Pros

We're currently rolling out multiple ExpertusONE tools across our organization. The various teams involved have been consistently great, professional, responsive and genuinely supportive. They help us work through our feedback, share and confirm requirements, provide updates and answer all the questions that come up so we can finish the implementation phase.

Cons

A few of the tools are quite complex which has required a lot from our implementation team.

Pros

I find the gamification aspect and the ability for management to assign courses extremely valuable. It's great to track the progress of users when assigning items to them.

Cons

I am unable to locate the searchable catalogs feature, and there are limitations with API integration and integration with Active Directory. These elements are crucial for seamlessly migrating our existing information to the software.

Pros

The app is easy to use and pretty simple to understand. It feels genuinely helpful day to day and the whole setup doesn't get in the way. Overall, it's the kind of product that makes you feel comfortable jumping right in so there's no reason to hold back.

Cons

Nothing, great experience. The customer service was ok but the product is great.

Pros

Compared to other LMS tools this one feels purpose-built for different types of organizational users, not only the learners but also the administrators. The admin features actually show up where they matter, giving them tools that genuinely simplify their day-to-day work. Managers are also supported really well, the real-time reporting makes it simple to monitor employee progress either as a group or on an individual basis and the built-in communication features make follow-ups easy when someone needs reminders or coaching check-ins. Everything is available on mobile and it stays in sync with the LMS so you can keep working online or offline without having to worry about losing functionality.

Cons

Value is good but there is increasing price pressure from other vendors who make it easy to get started with free trials. Would've helped seal the deal if they offered that kind of low-risk adoption path.

Pros

Results we've seen have been genuinely impressive. About 70% of our learners (mental health clinicians) say they plan to change their practice behaviors after completing the role-play video training delivered through ExpertusONE. Also, the Expertus platform gives us the flexibility to design reporting, branding and delivery so it fits our LMS requirements and, just as importantly, our clients' needs. The team behind Expertus has also been quick to respond and the support has been excellent throughout. Partnerships really come down to the people and Expertus is staffed with knowledgeable, strategic thinkers who understand what today's LMS landscape looks like and how it should serve tomorrow's learners.

Cons

Not a cheap product but we think it's well worth it.

Pros

One of the best parts is that you can download the content for offline viewing and once you're back online it syncs with your LMS database automatically.

Cons

As of the date of this review you can't brand the app with your company branding. So our web version of the LMS has different branding than the app

Pros

This has been a solid pick for me, it's a good one overall. Everything feels easy and dependable and I don't have any complaints after using it.

Cons

No downsides in my opinion....

Pros

It felt easy to use and it's clear the company is customer focused. Also, the overall company image comes across as very professional which made the whole experience feel more trustworthy.

Cons

Website was a little cluttered. i had to look through several links to find what i was looking for. This was over a year ago so they may have cleaned it up since then.