Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

10

Functionality

7

C
Cobus

Professional Training & Coaching, 1-10 employees

Less than a year

4.0

great support

Pros

My experience with Heights Platform has been nothing short of fantastic, and there are a few standout features that truly make it shine. First and foremost, the ease of use is exceptional. Navigating through the platform is intuitive, making course creation and management a simple task. This user-friendly design is a major advantage for anyone looking to streamline their online education services. However, what sets Heights Platform apart is their remarkable customer support. The team is not only responsive but also incredibly thorough. Whenever I encountered an issue or had a question, they went above and beyond to assist me. They even provided personalized Loom video recordings to guide me through solutions step by step. This level of dedication and personalized support has been instrumental in optimizing my use of their platform and is something you rarely find elsewhere. Overall, Heights Platform offers a powerful tool supported by exceptional customer service, making it an invaluable resource for anyone serious about delivering high-quality online education.

Cons

Despite the numerous strengths of Heights Platform, one notable drawback is the absence of a dedicated mobile application. This means that accessing the platform on mobile devices relies solely on a web browser, which can be less convenient and occasionally clunkier compared to having a tailored app. The addition of a mobile app would significantly improve usability and accessibility for users who prefer or need to manage their courses on the go.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

N
Nicole

E-Learning, 1-10 employees

Less than 6 months

5.0

They Make Teachable Cry

Pros

I was able to smoothly migrate two extensive courses, totaling over 140 hours of footage, with ease. The transition from Teachable was seamless and painless, including the notification of students. The customer service was incredibly responsive and attentive.

Cons

The software does not have built-in quizzes, but they provided instructions on how to integrate quizzes from Google Forms.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8