“Helpful support”

Pros

The usability and customer support are the biggest strengths here. It's flexible to work with and generally very simple to use.

Cons

The e commerce module needs an update because it feels outdated and no longer keeps up with current standards.

“customizable and dynamic”

Pros

I appreciate that certain parts of the software can be customized to better fit specific needs.

Cons

On some banners I would have liked to have more customization options available.

“versatile for online courses”

Pros

It's a featurepacked platform with a huge range of functions, very flexible and genuinely useful for creating online courses.

Cons

It would be helpful to have the option to make changes to the "user journey" while it's already in progress.

“user friendly on both sides”

Pros

It's very easy to use both from the administrator side and from the end user side.

Cons

Overall I really haven't come across any negative aspects.

“Very accessible”

Pros

Easy to use with the main features arranged in a clear and practical way. The reporting and documentation tools are well organized, the support service is reliable and there is strong attention to compliance with current regulations.

Cons

No drawbacks to mentions.

“Usability shines!”

Pros

Using it feels very easy and the technical support they provide is really helpful.

Cons

There are only a few options available when it comes to customizing the look of the pages.

“always up to date”

Pros

The platform is constantly updated and stays aligned with Agenas regulations. Support is timely and ongoing and the administrative, technical and IT staff are always extremely kind whenever you need to interact with them.

Cons

The only downside is that any request for improvements usually comes with an increase in costs.

“Flexible courses, confusing orders”

Pros

Getting started with the basic features feels fairly flexible and it doesn't take long to learn how to manage online courses with the platform.

Cons

Order management is quite confusing. For example when a user pays for multiple courses in a single transaction there's no way to separate and identify the individual purchases. There are also other issues when it comes to tracking and managing user orders.