Total 14 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

14%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MF
Michael Frazier

Banking, 51-100 employees

More than a year

3.0

“Overall good experience..”

Pros

The pricing feels pretty reasonable and there's definitely no shortage of content to work through. I'm also hoping the team can recover what was missing and bring back the parts they seemed to drop pretty quickly.

Cons

Losing ITProTV's laid-back vibe and presentation style really bummed me out. The newer material just doesn't measure up and overall it makes ACI Learning feel subpar compared to what I was used to.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

7

LH
Logiron Hannington

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0

“powerful course creation tools”

Pros

My favorite part is how easy course creation feels, plus the whole course management workflow is really clear to use. It's been great for organizing and handling courses without turning it into a hassle and the value for money honestly matches what you get.

Cons

One thing that could be better is how long it takes to roll out improvements and updates. I'd strongly suggest automating the update process so it can be handled overnight or during late hours rather than eating up time during the day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ
Shivam Jadon

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“Structured ACI Learning for IT”

Pros

Faculty is actually excellent. ACI Learning gives a solid foundation for anyone aiming for roles in IT, cybersecurity or audit. The courses are well organized and easy to follow, covering everything from core concepts to more advanced material. Also, the instructors know their stuff and rely on real-world examples so the lessons connect theory to practice in a way that keeps you actually interested in what you're learning.

Cons

Compared with one-on-one mentorship options, ACI Learning can feel a bit more "cookie-cutter." If you're looking for very personalized career guidance, you might feel the level of designed support isn't quite enough.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

SO
Shallon Ogden

Computer & Network Security, 1-10 employees

Free Trial

4.0

“Good value for your money”

Pros

Overall, it's a pretty good value, your money gets you well-rounded explanations for the tests and the content helps you understand what you're looking at. The explanations feel thoughtfully put together and they do a decent job supporting the assessment.

Cons

There seems to be a mismatch between how the tests are designed and how people realistically approach them. Also, the lab materials aren't as strong as you'd hope, they don't seem to consider much about how users would actually find, access and complete those labs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

RB
Ron Behnke

Education Management, 500+ employees

More than a year

5.0

“Has all the up-to-date courses”

Pros

I'm getting good value for the money and the platform is easy to use. The courses also feel current, with topics that match what I'm working on while still covering a broad range of technologies so I can explore beyond my immediate needs.

Cons

Their pricing and package structure was a little confusing at first. A couple of the course offerings seemed slightly behind when I started but they've since been updated and now feel much more current.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

CE
Chibuike Egeonu

Medical Practice, 51-100 employees

Less than a year

5.0

“inclusive videos and labs for beginners”

Pros

ACI learning is built to fit everyone, no matter where you're starting in IT. The platform really helped me make the switch into tech without feeling lost. Before using it, I didn't have any prior IT knowledge at all so that structure mattered a lot. The standout part is the video lessons paired with the lab sessions, they're put together carefully to keep the learning process engaging and flowing.

Cons

Subscription model is the one part that doesn't feel fully flexible. To access everything, you have to pay for all courses at once and it would work better if students could pay per course as they need it. That change would likely lower the annual subscription burden for many learners.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

JS
Jenkins Sanchez

Medical Devices, 51-100 employees

Less than 6 months

4.0

“Clear, up-to-date training content”

Pros

They manage to keep everything simple while staying current. The instructors explained the material with lots of detail and the entertainer also chimed in to ask for corrections. When the instructors answered those questions, it really helped build the concepts and make the learning click.

Cons

Really not much to complain about. The only hiccup showed up when starting a video, it took a few attempts to get it running but a quick reload fixed it and nothing beyond that was an issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

KD
Kenyata DuBois

Hospital & Health Care, 500+ employees

Less than a year

5.0

“real virtual machines for training”

Pros

I liked that the platform lets you work with actual virtual machines as part of the learning. That makes the whole course feel a lot closer to what I'd use day to day, not just a simulation.

Cons

Only thing that bothered me was some lag inside the virtual systems though that seems pretty normal. I've tried other platforms with VMs and run into the same behavior there too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

OA
Oliver Albrecht

Education Management, 51-100 employees

Less than a year

5.0

“Im amazed !”

Pros

They have really strong learning opportunities thanks to the practical, visual way it delivers the content. The transport of ideas feels clear and hands-on and it's been genuinely enjoyable to use. The practice you get is especially helpful because it ties directly back to what you watched in the videos.

Cons

Occasionally the labs can feel a little slow to load or run but they're still pretty useful overall for building real practice with the topics covered in the video lessons.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AR
Alyria Reed

Computer & Network Security, 500+ employees

Free Trial

5.0

“Support is patient and attentive”

Pros

Even if getting started took a bit longer than expected, it ended up being worth it. The representative stayed with me during the entire process so I didn't feel left to figure everything out on my own.

Cons

Sure, it helps to have patience, there's a timeline to follow but once you're in, the support is there. You can also genuinely feel the team's enthusiasm and how invested they are in the program.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

GM
Gyula Mezei

Information Technology and Services, 11-50 employees

More than a year

5.0

“microsoft training library rocks”

Pros

There's a huge amount of Microsoft training available and it's really helped me work on my skills. The content is especially useful when you're preparing for exams so it feels purpose-built for that.

Cons

A downside is that there are quite a lot of discussions involving the second trainer. Also, I'm missing a phone app since I usually study through my TV, it would be much easier if I could also watch or browse the materials directly from my phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

DB
Dale Bucyk

Information Services, 1-10 employees

Less than a year

5.0

“thorough, up-to-date trainings”

Pros

Training and courses are really comprehensive. The content feels thorough and genuinely relevant and it's also updated constantly so the material stays current.

Cons

No con from my side for this product!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

NLH
Norman Lum Hee

Higher Education, 500+ employees

More than a year

5.0

“Impressive learning library”

Pros

ACI Learning library is really extensive and it's organized in a way that makes sense sorted by vendors and laid out across certification tracks. The hosts and presenters come across as highly knowledgeable but still relatable which keeps the sessions engaging instead of dry. That mix genuinely pulled me beyond my short-term, narrow study focus and helped me map out a development plan to pick up complementary skills and strengthen related competencies. I'd definitely recommend ACI Learning to anyone trying to build a broader learning path.

Cons

I'm hoping to see a bit more AI integration in the future. Also I'd love to have native apps available for Google TV or Amazon Fire TV since that would make access more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BS
Bradley S.

Small Business, 11-50 employees

5.0

“Excellent Platform for Career Progression”

Pros

The range of courses available and the caliber of the videos, along with the accompanying resources are top-notch.

Cons

The login issues I faced when starting with ITPro.TV were very much frustrating. It took me a whole month of troubleshooting before it finally started working, but no one could explain why it initially failed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10