Mind Tools for Business

Mind Tools for Business Reviews

Claimed

Claimed

Total 10 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

30%

4

Stars

30%

3

Stars

20%

2

Stars

0%

1

Stars

20%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

DH
DR H.

Not Specified, N/A employees

1.0

“impossible cancellation”

Pros

The materials themselves are useful but getting out of the membership is a real problem. Charges just keep coming one after another and they won't refund any of those later payments.

Cons

There's basically no way to get proper support aside from an international phone number. Reaching an actual person doesn't happen and canceling the subscription feels impossible.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

KD
Kyle d.

Not Specified, N/A employees

5.0

“Valuable resources across key topics”

Pros

There's a really wide variety of resources here, tips, videos, graphics and more and they cover the key topics I actually want help with.

Cons

It may be a little light on technical resources but that doesn't seem to be the main purpose of the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC
Kaitlin C.

Enterprise, 500+ employees

5.0

“Offers a wide range of topics”

Pros

There is a really wide range of learning topics which is one of the best parts for me. The training content is presented in a very simple way and it feels useful, relevant and simple to understand.

Cons

The part I didn't enjoy was the paywall. I've actually had to make the case for the subscription benefits just to get my company to agree to pay for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WC
Wesley C.

Pharmaceuticals, 500+ employees

1.0

“Terrible support”

Pros

At first, the short videos were useful and the articles were written well.

Cons

Dealing with support has been extremely frustrating because the team is unresponsive and communication is basically nonexistent. I've been trying to cancel my membership but I can't figure out where to do it. I emailed the Helpdesk and even contacted what seemed to be a second customer service address but I still got no response at all. I also checked the Q&A section and the information there doesn't seem to work in my case. Because of this lack of attention and consideration, I'm giving this the lowest rating possible.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A
Anonymous

Not Specified, N/A employees

5.0

“Helps build valuable management skills”

Pros

It's been really helpful for building solid management skills and those lessons can be applied across a wide range of fields.

Cons

The price did feel a bit high but I still think it was worth paying for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

3.0

“Accessible from anywhere”

Pros

Having access whenever needed is a big plus and the self-paced format makes it convenient to move through the material as quickly or as slowly as you want, depending on what you need. There is also a broad range of topics available which makes it helpful for both personal development and supporting your team. Another strong benefit is being able to adapt the content to better align with your company's values and focus attention on the areas that matter most to your organization.

Cons

The content is not especially dynamic and feels very self-directed, with little follow-up or fresh material being introduced. Some parts also come across as a bit outdated. On top of that, if a manager is not naturally self-motivated or does not really see value in performance management, they are probably not going to take the initiative to log in on their own and complete the modules.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

A
Anonymous

Not Specified, N/A employees

3.0

“Awesome project management section”

Pros

The project management section has been really useful. I picked up a lot about being a project manager just by going through the toolkit.

Cons

It does feel incomplete because not every toolkit is included. For instance, I couldn't find resources on things like writing effective reports.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, N/A employees

4.0

“Taking charge of your thinking”

Pros

One thing that really stands out is how it helps you get a better grip on your mindset and take real control of the way you think.

Cons

some parts require payment although a lot of the content is free so it's honestly not too much to complain about.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, N/A employees

4.0

“Great for building skills”

Pros

There's a solid collection of proven management and leadership learning resources here and they've been genuinely helpful for building skills and supporting career growth.

Cons

A few of the resources are available for free but most of the content is locked behind a monthly or annual subscription.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SD
Stephanie D.

Information Services, 51-100 employees

4.0

“Covers different skill levels”

Pros

It has useful knowledge whether you're a beginner, at an intermediate stage or already advanced. The content covers different skill levels well so it feels relevant as you grow.

Cons

Most of the material is presented as articles and it isn't available offline. That makes it awkward to use while commuting or anytime you're in transit without reliable access.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9