Total 20 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

30%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SD

Sipho D.

Mid Market, 101-500 employees

5.0
November 2024

helpful learning anytime

Pros

Using My Learning Hub has been really pleasant. Overall it is easy to navigate, gives the exact information you need for learning and works well even with very low data usage. I can access it whenever possible and keep gaining knowledge at my own time.

Cons

I noticed that the platform relies on many supporting portals and that can sometimes lead to information getting lost. There are also moments when this setup makes it hard to finish your work completely.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KM

Kathy M.

Mid Market, 101-500 employees

4.0
August 2024

flexible training and branding

Pros

Creating engaging, visually polished training courses has been one of the biggest benefits of My Learning Hub for our company. The Authoring Tool lets us build interactive content, decide which activities should be graded and include timed quizzes for extra coaching. We've also been able to tailor the platform to fit our specific needs and incorporate our company branding and logos. On top of that the MLH team did a very good job helping us get all users set up correctly from the start and their support has remained strong well beyond onboarding. They've also been open to feedback and the newer JSON library has been a really welcome addition. We're excited to see that feature set continue to grow.

Cons

One limitation is how course expiration dates currently work. While you can assign expiration dates, users lose access to the course as soon as that date passes. Because of that, we have to manually keep track of whether someone completed a course before the deadline. It would be really helpful if a future update allowed administrators to choose whether users should still have access after a course expires. There are also some restrictions on how much certain course elements can be resized which can occasionally force us to get a little creative when trying to achieve the page layout we want.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MSP

Matthew Shane P.

Mid Market, 101-500 employees

4.0
August 2024

clear and concise courses

Pros

The courses are generally easy to follow, deliver concise information and explain the material in a way that makes sense.

Cons

Some courses repeat certain points too much. It can get distracting when the same thing is stated over and over more than twice, almost as if the learner wouldn't understand the core idea the first time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

BH

Bryan H.

Enterprise, 500+ employees

5.0
February 2023

Modern interface

Pros

After upgrading our franchise learning system to My Learning Hub for more than 3,500 users, the difference has been obvious. The modern interface, simple management tools and strong analytics were the biggest reasons we chose it. Our old platform felt very dated and our System Admins ended up handling nearly all user maintenance for Franchisees and their teams. Just four weeks after launch, we already had dozens of Franchisees actively managing their own teams, assigning learning paths and courses and even planning internal promotions so team leaders can take on those responsibilities too.

Cons

The Authoring Tool is a little complex and somewhat limited when it comes to building internal content.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TC

Tsitsi C.

Small Business, 11-50 employees

4.0
February 2023

Great platform with amazing support

Pros

This software is very easy to use. Overall it's user friendly, simple to learn and even new or entry level staff can be trained on it without much trouble. The features are very strong and the support from the project managers has been absolutely amazing throughout.

Cons

At times it can take a while to get certain changes made so the platform better fits our broad range of needs especially since our model covers everything from cradle to career. They do make a real effort to adapt it as much as possible but the turnaround can still be slow.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

MH

Michelle H.

Mid Market, 101-500 employees

5.0
February 2023

simple navigation and efficiency

Pros

It is very easy to use, simple and efficient, with navigation that's user friendly throughout.

Cons

One limitation is that there isn't a way to project learning content to users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WT

Wyatt T.

Enterprise, 500+ employees

4.0
February 2023

Clean interface and modern feel

Pros

One thing that really works well with My Learning Hub is how easy it is to navigate. The layout is also simple and clear, the interface is uncluttered and the site has a modern look that makes it pleasant to use.

Cons

A few features we would find helpful for our organization are not available right now. That said, our representative was upfront about those gaps and was happy to pass the requests along to the production team for possible future rollout across the network.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

CJ

Colin J.

Mid Market, 101-500 employees

5.0
February 2023

user-friendly with helpful support

Pros

I find the system very easy to use and staff are able to navigate it without running into any problems. The support from the MLH team has also been really good.

Cons

Like most LMS platforms, it would be even better with additional materials provided more regularly. I also think the CPD recording feature could use some improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BE

Barbara E.

Enterprise, 500+ employees

4.0
February 2023

mobile-friendly learning platform

Pros

My Learning Hub has really changed how we roll out Learning & Development across our brands. The platform is also easy to navigate and the mobile responsive design makes it much more practical for people to use anywhere.

Cons

We've run into a few issues with Single Sign-On and the integration between Google and MLH has been a bit glitchy at times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

AT

Alice T.

Mid Market, 101-500 employees

5.0
February 2023

Quick access and simple authoring

Pros

Getting back to repeat pages is fast on this platform and the authoring tool is very easy to use.

Cons

A few of the terms used aren't common in the UK so some wording is unfamiliar.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VJ

Viswanath J.

Enterprise, 500+ employees

5.0
January 2023

simple way to skill up

Pros

This software offers a really simple and easy way to learn new things and build up your skills.

Cons

There is not really anything to dislike, though it would be even better if more learning modules were added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

sivannarayana d.

Enterprise, 500+ employees

5.0
January 2023

helpful for career growth

Pros

It's very clear and understandable and it makes learning new knowledge needed to build my career goals much easier.

Cons

To be honest I don't really have any complaints but I would like to see more of the required modules included.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KN

katepalli N.

Enterprise, 500+ employees

5.0
January 2023

Detailed modules and clear sessions

Pros

Each module is laid out really well and the sessions come with detailed explanations in every section. That makes the subjects much easier to follow and the overall learning experience is very effective.

Cons

I honestly don't have anything negative to point out. Everything seems well organized and well developed, whether you're starting at a basic level or already moving toward an expert level.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Manish H.

Enterprise, 500+ employees

5.0
January 2023

helpful prompts, clean interface

Pros

The prompts are really helpful and I rarely had to go back and reread things.

Cons

I don't have any complaints. From a user experience standpoint, simplicity matters and this interface delivers that well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Construction, 101-500 employees

5.0
January 2023

Useful content and certificates

Pros

Using My Learning Hub has been a really positive experience. The information is helpful and relevant to the work I do and the interface is very polished. I also appreciate the certificates which are a nice added touch.

Cons

A few of the videos seemed to take a little longer to load than I would have liked. That said, it may have been caused by the internet connection at the office. Overall, the experience has still been very pleasant.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Automotive, 11-50 employees

5.0
December 2022

Pretty simple to setup

Pros

Everything about it is very simple and colorful and the dashboard is genuinely useful.

Cons

Honestly I don't have any complaints as it's very good just the way it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Adam G.

Information Technology and Services, 101-500 employees

5.0
November 2022

helpful files with lessons

Pros

Having relevant and useful files attached directly under the training content is really valuable and makes the material more practical to use.

Cons

I'd like to see more variety in the training methods. Other LMS platforms I have used include games and different types of content which make the experience more interesting and engaging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PK

Pippa K.

Mid Market, 101-500 employees

5.0
November 2022

Useful course tracking hub

Pros

Keeping all my training materials in this learning hub has not been a problem and the platform is very simple to navigate. The courses are clear to follow and the content is relevant and informative. I'd definitely recommend it to other professionals who need this kind of training or occasional refreshers especially because it makes it so convenient to monitor completed courses and expiry dates. It's also useful that there are plenty of additional courses available if you want to expand your knowledge. That has been especially valuable for me as my role keeps changing.

Cons

Every now and then, a course doesn't register properly as completed because it won't fully mark the course as finished. When that happens, the system sends automatic overdue reminders even though the training has already been completed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Computer Software, 101-500 employees

Less than a year

5.0
May 2022

Best LMS for training external customers and end users

Pros

Being able to customize learning environments for our customers is truly the best feature of this software. It allows me the opportunity to "sublet" our Learning Management System (LMS), making it incredibly easy to turn our LMS into a profit center.

Cons

While there are some features available in premium LMSs that are not offered here, the price of Docebo or SuccessFactors doesn't justify those features either.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tim

Information Technology and Services, 101-500 employees

More than a year

4.0
May 2022

Review of My Learning Hub

Pros

This platform is incredibly user-friendly, easy to use, and simple to administer. While the authoring tool is basic, it still allows us to create content quickly. As a leader, the platform is designed to provide a quick overview of the compliance status of our employees.

Cons

The Authoring Tool is basic but serves as a valuable addition to the product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7