Pinlearn

Pinlearn Reviews

Claimed

Claimed

Total 10 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

10%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JZ
James Zhang

Not Specified, N/A employees

5.0

“building online teaching site is easy with it”

Pros

It is a standout platform that makes it much simpler to build an online teaching website. The interface is user-friendly and the feature set is solid enough that educators can get their sites up quickly and customize them without feeling stuck. The support from their team especially Priya and Jay, was genuinely excellent during the whole setup. Their knowledge, fast responses and careful attention to details made the launch feel well-managed. It also says a lot about their customer service that they stayed available to answer questions and offer practical suggestions whenever something came up. With Pinlearn's user friendly tools and the team's dedication, I ended up with a professional, engaging teaching site that I'm happy to share. I'd absolutely recommend Pinlearn to any educator who wants to build an online presence and grow their teaching business.

Cons

No complaints at all, it was great to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Machinery, 1-10 employees

More than a year

1.0

“extremely restrictive booking and pricing”

Pros

Their sales process feels very friendly and welcoming.

Cons

Using Pinlearn as a tutor or customer has been a nightmare, it's extremely hard to purchase lessons and actually book and pay for sessions. Scheduling times and completing payments are especially frustrating. On top of that the platform feels incomplete, students can't buy more than one 30-minute class at a time which makes it inconvenient when you want to plan ahead. Then there's the Stripe integration issue. The Pinlearn team charged me $450 for integration even though they state on their website that standard integration is free. Their overall business model also doesn't sit well with me, customers pay extra for additional features but once you've paid for those features, they become available for every future customer to purchase. If you build your site around them, your competitors can end up with the same features you paid for which takes away any long-term advantage.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

A
Anonymous

E-Learning, 1-10 employees

Less than a year

5.0

“Well rounded solution”

Pros

This is basically an all-in-one, well-rounded solution that fits my online education business really well. After purchasing, I didn't even realize how many options and features it includes, not just for me but also for my clients. It feels universal and reliable and the level of customization is impressive. The interface is also user-friendly and overall it's genuinely worth every penny.

Cons

I couldn't point to anything I didn't like about it. It's way more than I expected. I'm especially excited about it evolving into a fully developed LMS and growing with the platform over the long run.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AS
Ahmed S.

Small Business, 1-10 employees

5.0

“Simple course creation and easy global distribution”

Pros

I appreciate how simple it is to create courses and get them out to learners everywhere. When you're struggling with course distribution, this platform really comes through with the right tools to make it happen.

Cons

Can't really find anything wrong with it. No problems!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NO
Norhan O.

Small Business, 11-50 employees

4.0

“Been a great help for me”

Pros

This platform has been incredibly helpful for expanding my online course business across various subjects. The communication features make it easy to connect with students and manage remote learning sessions effectively.

Cons

The platform works well overall, but I'm hoping the team will keep adding more features and options as they continue developing it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

Computer Software, 1-10 employees

Less than a year

5.0

“covers everything we need :)”

Pros

The software is really user-friendly and it covers everything we need for our business. We've been able to get our team up and running without fuss and it fits the way we work. Overall, it has the features that actually matter for our day-to-day operations.

Cons

There's nothing that comes to mind as a problem. It runs well for me and for the whole team and we're meeting all of our requirements without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

E-Learning, 1-10 employees

Less than a year

5.0

“revenue management features are solid”

Pros

Simple to use and moving services over to clients goes smoothly. I also like how the system uses a more structured approach for checking activities so nothing important gets missed. The revenue management features are solid too and they make it easier to keep things organized and track income.

Cons

The only thing holding me back a bit is the revenue receiving side, right now, it seems like Stripe is the only option available for getting paid.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

E-Learning, 1-10 employees

Less than a year

5.0

“One time purchase setup is a win”

Pros

Pinlearn ended up being a really solid value for the money compared to other options we checked. We specifically wanted a self-hosted, one-time purchase setup and access to the full source code so we could extend it with additional features later. It matched what we needed and the results have been very positive for our use case. Customer support has also been excellent, what stood out most about the team is that they actually listen to what users request and roll out updates based on that feedback.

Cons

If the early development stage had included more rigorous testing and a clearer understanding of the full process flow, a few unexpected errors might have been avoided. That said, whenever issues came up, the team handled them professionally and responded in a timely way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Computer Software, 11-50 employees

More than a year

4.0

“task distribution feels user friendly”

Pros

A solid product overall. I especially like the way it handles functionality and distributes tasks and when I walked my colleagues through it, they were comfortable right away with what they could do.

Cons

That said a few parts are pretty involved to configure so for brand-new users it may take some time to get the hang of things at the start.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

E-Learning, 1-10 employees

Less than a year

5.0

“5-star course selling marketplace”

Pros

This is a great all-in-one setup for selling your courses and also bringing other skilled instructors to sell theirs on your site. You can easily invite guest teachers and set a commission rate so you earn a cut from their sales.

Cons

I wish it included an integrated authoring tool, then I wouldn't need to buy the Elucidate authoring tool separately. That said, it's still a useful script, the extra cost isn't really heavy and it gets the job done well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10