Anonymous
Building Materials, 101-500 employees
“fast setup and helpful support”
Pros
Pluto LMS is easy to use and the platform was quick to have up and running. Customer support has also been very reliable and helpful whenever needed.
Cons
One thing that could make it even better is having more variety in what it offers.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Alison
Education, E-Learning, 11-50 employees
Less than a year
“Pluto LMS helps our learners learn what they need to in a fun and easy to understand manner”
Pros
The customer service is quick and helpful! It has been a pleasure to work with them. The LMS is easy to comprehend and navigate.
Cons
There are instances where the settings on courses and course elements can change unexpectedly, making it challenging to diagnose the problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacy
Marketing, Advertising, 500+ employees
Less than a year
“GroupM Pluto LMS”
Pros
I'm amazed at how easy the training was and how seamlessly I can navigate the platform.
Cons
I had a positive experience using the Pluto LMS and did not encounter any negative aspects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan
Education, E-Learning, 1-10 employees
Less than a year
“Great understanding”
Pros
After having prior experience with Moodle, it was a breath of fresh air to have a hosted LMS with excellent support and a superbly curated version of Moodle at an affordable price point. I'm genuinely impressed!
Cons
From our experience, I find the current setup of the LMS to be more restrictive compared to the past. However, I understand that these restrictions are intentional and serve to enhance the usability of the LMS. In the past, when we had more freedom, we often encountered issues as we pushed the system beyond its capabilities. Pluto, being experts in the field, have designed the LMS with these restrictions in mind.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Consulting, 101-500 employees
“Comes with fantastic course library”
Pros
Working with this platform has been a really positive experience. It offers an impressive range of courses and the interface is simple and user-friendly. On top of that the customer service is excellent and very responsive.
Cons
The reporting customization could be better but aside from that, the product feels like it's heading in the right direction.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Kimberly O.
Small Business, 11-50 employees
“Quite a user friendly tool”
Pros
Pluto LMS has been a very user-friendly platform and the standout feature for me is the LTI functionality which lets me integrate eLearning content directly into my clients' LMS. The support from every level of the team has been exceptional as well. They have helped my team at Continuum Solutions LLC with the Healthier Campus Initiative eLearning modules and also supported my clients during LTI integration testing.
Cons
I really haven't run into anything I dislike. The only thing I can see coming up down the line is possibly needing more customized reporting options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Esmarie C.
Mid Market, 101-500 employees
“provide the best support”
Pros
Working with Pluto has been fantastic. The platform gives us plenty of room to tailor it to our company's specific needs and it's very user-friendly for our clients. Plus its support team has been exceptional as well. They consistently go above and beyond to assist us, offer guidance and make customizations when needed. They're always approachable, happy to help and very quick to respond. They even prioritized one of our feature requests to support us.
Cons
Honestly I don't have any complaints. Both the LMS itself and the support team have been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Medical Devices, 11-50 employees
“Able to get it right first time”
Pros
There's something really satisfying about being able to complete the task exactly to the given specifications and nail it on the first attempt.
Cons
At this stage I honestly haven't come across any downside that I can clearly identify or point out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Paul S.
Small Business, 11-50 employees
“reliable platform”
Pros
Working with PlutoLMS has been a very positive experience. Their team is responsive, helpful and clearly focused on meeting business requirements whether that means delivering exactly what's needed or coming up with practical alternative solutions. On the product side it offers a familiar and dependable experience built on a mature, globally established platform. At the time of this review that platform supports more than 182,000 active sites across 243 countries including many top universities which gives a lot of confidence that it's a great long-term investment. The system also offers an impressive range of functionality and the possibilities feel almost limitless for curriculum and content developers.
Cons
Because the underlying platform has been around for a long time some parts of it can seem a bit dated at first glance. That said, the overall feature depth, breadth and stability it provides still put many newer-looking alternatives at a disadvantage when it comes to actual functionality. The biggest usability challenge is probably that the content management system used by authors also defines the basic course delivery structure so it is closely tied to the default student experience. There are ways to work around or move beyond that limitation but they require some research and a bit of time to understand.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Anonymous
E-Learning, 11-50 employees
“flexible fit for our needs”
Pros
Using Pluto LMS is very easy and the platform is flexible enough to adapt to what we need.
Cons
The support manual doesn't match the platform's current layout so it seems out of date.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jaime C.
Small Business, 11-50 employees
“fantastic support and functionality”
Pros
The functionality has been excellent and the customer service has been just as impressive.
Cons
Honestly there isn't anything at all that I would change.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura Z.
Small Business, 11-50 employees
“everything in one hub”
Pros
Having everything connected in a single browser tab has completely changed how we handle teaching, learning and community building. It brings together our calendars, coursework, virtual classrooms, family communication, student information, admin updates and even celebrations for attendance and achievement in one platform that is very user-friendly. It works well on mobile phones too which was important for us. The team behind it has also been a huge plus as they genuinely listen, care, collaborate on solutions and stay invested in the success of our students, teachers and school leaders. We're able to run virtual classes through Zoom, BigBlueButton, Google Meet, Webex and Microsoft Teams and even mix platforms depending on the class. On top of that we can motivate students and staff with points, leaderboards, badges and certificates. Course creation is flexible as well, with support for videos, annotated presentations, uploads and downloads. Grading and feedback are easy too and it's incredibly helpful to view student work across the full term in one place while also spotting larger learning trends through built-in reports. We can also create quick site tours to help orient students and teachers. After dealing with too many tabs and unclear pricing elsewhere, we wanted something accessible on both desktop and mobile, efficient for our workflows through bulk uploads, course cloning and Zapier integrations and backed by a reliable team. This tool has been exactly that for us.
Cons
No cons to share as after working with a lot of different LMS platforms, this one stands out as the best we've used. We especially value the transparent and fair pricing, the honest communication around platform capacity, the strong support and partnership, the simple implementation and how simple and approachable the system is overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Higher Education, 11-50 employees
“customer first and responsive team”
Pros
They're consistently customer focused and quick to respond whenever needed.
Cons
There is nothing that really stands out as a downside.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
