Total 14 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

43%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

YK

Yannic K.

Professional Training & Coaching, N/A employees

Less than a year

4.0
January 2025

Fast integration and easy to use

Pros

I appreciated how fast the integration process was and it's also very easy to work with this tool on a daily basis.

Cons

Some small features are missing for me, such as being able to change the �from� mail account.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

D-

Dennie -.

Mechanical or Industrial Engineering, N/A employees

Less than a year

5.0
December 2024

Easy system & great support

Pros

I have started using it and found that it's an easy system to master and the support provided has been great whenever help was needed.

Cons

It's not possible for me to download e-learnings as a SCORM file which feels limiting.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MH

Megan H.

Industrial Automation, N/A employees

Less than 6 months

5.0
October 2024

helpful team with quick solutions

Pros

There seems to be a solution for every problem so far and the Rakoo team is always helpful for me and my company. They answer questions quickly and showing deep knowledge of their software.

Cons

At the moment, nothing negative comes to my mind, I'm overall really happy with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Megan H.

Automotive, N/A employees

Less than a year

4.0
October 2024

friendly staff and evolving platform

Pros

The staff is always friendly and helpful with me whenever I need any help. Customer ideas are implemented quickly and the platform keeps evolving with fast responses to requests.

Cons

Since the platform offers so many features, I automatically expect more. It often feels like �if this is possible, then that should be too,� but unfortunately not everything can be exactly how i'd like.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JH

Jop H.

Retail, N/A employees

Less than 6 months

4.0
October 2024

exceptional tool for employee onboarding

Pros

It's a fantastic tool for me and onboarding new employees in my company and also for keeping them updated on any changes to the processes they are already familiar with.

Cons

As an admin, I find the UX could be better. Creating content isn't always as simple as I'd like.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

ND

Niels D.

Hospitality, N/A employees

Less than a year

3.0
July 2022

Freedom to design interactive learnings

Pros

I love the freedom to design and write my own learnings, make them interactive and adapt them to different contexts. It evolves fast and the collaboration with customers makes it even stronger.

Cons

With this tool, I see a few improvement areas. First, communication through different mediums could be made easier, like sending a learning link in a message or email should open smoothly and adapt to the audience. For me the invitations don't look attractive and often the process stops at account creation, so motivating users to sign up and follow learnings is a challenge. Second, the quality of content varies too much for me, some summaries are excellent but others like a business canvas without instructions feel incomplete and lower the platform's value. Lastly, I don't think it engages younger generations well. Reading texts and answering questions isn't appealing to them anymore. Adding videos helps but the current process of creating, uploading to YouTube and linking is time consuming and not user friendly for admins, this could be made easier.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

6

VH

Volker H.

Higher Education, N/A employees

More than a year

4.0
July 2022

Clean and organized platform design

Pros

In my opinion, the platform looks clean and organized for both creators and end users which makes it easy to start right away with a fresh and simple design for my team.

Cons

The e-learning functionalities feel pretty basic which might be intentional but I can't attach all file types to courses. It would help for me to have a built in image database to quickly add visuals like dividers instead of creating everything manually. Filtering by customer number isn't possible either, which would make things easier. Reporting and alert functions also need to be clearer and more effective.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

HM

Hidde M.

Printing, N/A employees

Less than 6 months

5.0
November 2021

Simple, user friendly admin tool

Pros

The biggest advantage of this tool is how simple and user friendly it feels, making it easy for me as an admin as well as for the users to work with. Another big plus is having access to both ready made e-learnings and the option to create my own.

Cons

One downside of this module is that I'm limited to the question types they designed. I can't create new formats beyond what already exists, only adjust the wording of the questions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MD

Mark D.

Professional Training & Coaching, N/A employees

More than a year

5.0
August 2021

versatile tool for content creation

Pros

I find it great that I can easily create my own content and there are plenty of features that make the process versatile. The software works smoothly on all devices, comes with great reporting for HR and managers, integrates well with other systems and feels secure overall.

Cons

So far, I haven't faced any real disadvantages, though I think Brainpower (adaptive learning with questions) could be better integrated with Learn, where the e-learnings are created.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JV

John V.

Professional Training & Coaching, N/A employees

More than a year

5.0
August 2021

Adaptive flexible modern learning

Pros

What stands out for me is that this tool is great for adaptive and demand driven learning, along with the fresh design and modern content formats. It is also very flexible which makes creating and assembling courses really convenient for my team.

Cons

I feel the development roadmap could be followed more closely to stay on track.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JM

Joren M.

Information Technology and Services, N/A employees

Less than a year

5.0
August 2021

personal modules with varied lessons

Pros

The software allows me to build personal learning modules and learning paths, while also exploring short modules in the library. I like the variety in how lessons are offered, from interactive videos and quizzes to flashcards and more.

Cons

The thing I noticed that analytics are helpful for managers but in some cases the data provided is too limited.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JV

Jerram V.

E-Learning, N/A employees

Less than 6 months

4.0
August 2021

Flexible platform

Pros

For my team, it's a fantastic platform because it lets us stay flexible in how we use it. It brings everything together by combining LMS, UXP and CMS functions into one system.

Cons

For me, onboarding takes a while because there's a lot to learn and sometimes small bugs appear or things don't work as expected, though I know this comes with having so many options.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

CK

Coen K.

Health, Wellness and Fitness, N/A employees

Less than a year

3.0
July 2021

Difficult signup & limited features

Pros

Creating content is quick and easy for me and the processing speed is really impressive.

Cons

Signing up feels too difficult for me and my team. The app has limited features for video calling and interactive use.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

EB

Esther B.

Professional Training & Coaching, N/A employees

More than a year

4.0
June 2021

Beginner friendly administration

Pros

As a beginner in e-learning development, I find it very simple to use and truly user friendly. Getting the necessary overviews and handling administration tasks is also very easy.

Cons

I miss some options for creating new content and working with images.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8