
Rakoo Reviews
Total 14 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars43%
3
Stars14%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Yannic K.
Professional Training & Coaching, N/A employees
Less than a year
“Fast integration and easy to use
Pros
I appreciated how fast the integration process was and it's also very easy to work with this tool on a daily basis.
Cons
Some small features are missing for me, such as being able to change the �from� mail account.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Dennie -.
Mechanical or Industrial Engineering, N/A employees
Less than a year
“Easy system & great support
Pros
I have started using it and found that it's an easy system to master and the support provided has been great whenever help was needed.
Cons
It's not possible for me to download e-learnings as a SCORM file which feels limiting.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Megan H.
Industrial Automation, N/A employees
Less than 6 months
“helpful team with quick solutions
Pros
There seems to be a solution for every problem so far and the Rakoo team is always helpful for me and my company. They answer questions quickly and showing deep knowledge of their software.
Cons
At the moment, nothing negative comes to my mind, I'm overall really happy with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Megan H.
Automotive, N/A employees
Less than a year
“friendly staff and evolving platform
Pros
The staff is always friendly and helpful with me whenever I need any help. Customer ideas are implemented quickly and the platform keeps evolving with fast responses to requests.
Cons
Since the platform offers so many features, I automatically expect more. It often feels like �if this is possible, then that should be too,� but unfortunately not everything can be exactly how i'd like.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jop H.
Retail, N/A employees
Less than 6 months
“exceptional tool for employee onboarding
Pros
It's a fantastic tool for me and onboarding new employees in my company and also for keeping them updated on any changes to the processes they are already familiar with.
Cons
As an admin, I find the UX could be better. Creating content isn't always as simple as I'd like.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Niels D.
Hospitality, N/A employees
Less than a year
“Freedom to design interactive learnings
Pros
I love the freedom to design and write my own learnings, make them interactive and adapt them to different contexts. It evolves fast and the collaboration with customers makes it even stronger.
Cons
With this tool, I see a few improvement areas. First, communication through different mediums could be made easier, like sending a learning link in a message or email should open smoothly and adapt to the audience. For me the invitations don't look attractive and often the process stops at account creation, so motivating users to sign up and follow learnings is a challenge. Second, the quality of content varies too much for me, some summaries are excellent but others like a business canvas without instructions feel incomplete and lower the platform's value. Lastly, I don't think it engages younger generations well. Reading texts and answering questions isn't appealing to them anymore. Adding videos helps but the current process of creating, uploading to YouTube and linking is time consuming and not user friendly for admins, this could be made easier.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
6
Volker H.
Higher Education, N/A employees
More than a year
“Clean and organized platform design
Pros
In my opinion, the platform looks clean and organized for both creators and end users which makes it easy to start right away with a fresh and simple design for my team.
Cons
The e-learning functionalities feel pretty basic which might be intentional but I can't attach all file types to courses. It would help for me to have a built in image database to quickly add visuals like dividers instead of creating everything manually. Filtering by customer number isn't possible either, which would make things easier. Reporting and alert functions also need to be clearer and more effective.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Hidde M.
Printing, N/A employees
Less than 6 months
“Simple, user friendly admin tool
Pros
The biggest advantage of this tool is how simple and user friendly it feels, making it easy for me as an admin as well as for the users to work with. Another big plus is having access to both ready made e-learnings and the option to create my own.
Cons
One downside of this module is that I'm limited to the question types they designed. I can't create new formats beyond what already exists, only adjust the wording of the questions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mark D.
Professional Training & Coaching, N/A employees
More than a year
“versatile tool for content creation
Pros
I find it great that I can easily create my own content and there are plenty of features that make the process versatile. The software works smoothly on all devices, comes with great reporting for HR and managers, integrates well with other systems and feels secure overall.
Cons
So far, I haven't faced any real disadvantages, though I think Brainpower (adaptive learning with questions) could be better integrated with Learn, where the e-learnings are created.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
John V.
Professional Training & Coaching, N/A employees
More than a year
“Adaptive flexible modern learning
Pros
What stands out for me is that this tool is great for adaptive and demand driven learning, along with the fresh design and modern content formats. It is also very flexible which makes creating and assembling courses really convenient for my team.
Cons
I feel the development roadmap could be followed more closely to stay on track.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Joren M.
Information Technology and Services, N/A employees
Less than a year
“personal modules with varied lessons
Pros
The software allows me to build personal learning modules and learning paths, while also exploring short modules in the library. I like the variety in how lessons are offered, from interactive videos and quizzes to flashcards and more.
Cons
The thing I noticed that analytics are helpful for managers but in some cases the data provided is too limited.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jerram V.
E-Learning, N/A employees
Less than 6 months
“Flexible platform
Pros
For my team, it's a fantastic platform because it lets us stay flexible in how we use it. It brings everything together by combining LMS, UXP and CMS functions into one system.
Cons
For me, onboarding takes a while because there's a lot to learn and sometimes small bugs appear or things don't work as expected, though I know this comes with having so many options.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Coen K.
Health, Wellness and Fitness, N/A employees
Less than a year
“Difficult signup & limited features
Pros
Creating content is quick and easy for me and the processing speed is really impressive.
Cons
Signing up feels too difficult for me and my team. The app has limited features for video calling and interactive use.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Esther B.
Professional Training & Coaching, N/A employees
More than a year
“Beginner friendly administration
Pros
As a beginner in e-learning development, I find it very simple to use and truly user friendly. Getting the necessary overviews and handling administration tasks is also very easy.
Cons
I miss some options for creating new content and working with images.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8