
Simplero Reviews
Total 6 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars0%
3
Stars17%
2
Stars33%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Sonu H.
Small Business, 1-10 employees
“Complete Solution with marketing, payments, CRM, communities
Pros
I can access everything I need in one spot and the pricing is really affordable. The email marketing and automation features are the best I've used so far. Also the tool offers website hosting which can be really convenient for everyone in this form of learning.
Cons
Haven't run into any problems with it so far
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 11-50 employees
“Too expensive if you are not using all the features and customizations
Pros
The pricing used to be flexible when I first handled this software for a client's business. The customization possibilities seemed almost limitless whether you needed coupon codes, payment plans, gifting features or something more creative, the platform could handle it. That level of flexibility combined with it being an all-in-one solution, made it incredibly versatile for different business needs.
Cons
Its now very expensive considering what you actually get for your money. I ended up switching to MailerLite since it gave me everything I needed at a much lower cost. This platform seems more geared toward established businesses that can justify paying for all those extra features but for someone just starting out, it's hard to make the numbers work.
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
7
Functionality
7
Kim T.
Small Business, 11-50 employees
“The cost has doubled over time
Pros
If you asked for my opinion, I would say that the support team is generally helpful. Though sometimes they give me way more options than I need instead of just answering my specific question. I do like having everything centralized in one platform, but this also means some features aren't as polished as they could be.
Cons
The cost has nearly doubled from when I originally started using it. Getting help when things go wrong has been really frustrating as resolution takes way too long. There's this weird issue where client email replies show a confusing relay address that throws people off. The CEO seems very involved but comes across as fake and kind of arrogant.
Rating Distribution
Ease of use
7
Value for money
3
Customer Support
5
Functionality
8
Anonymous
Small Business, 1-10 employees
“Easy Website and Landing Page Creation but EXPENSIVE
Pros
I appreciate how many features this tool offers. Creating websites feels effortless with the drag-and-drop feature and I can build landing pages exactly how I envision them.
Cons
The pricing is really high especially if your on a monthly plan for personal use, it can definitely mess with your budget. Otherwise the service and customer support are solid.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
8
Functionality
7
Susan M.
Small Business, 1-10 employees
“Manages Operations and Cuts Costs
Pros
Having everything consolidated in one location has been a game-changer. The amount of time my assistant and I save is incredible since all our tools are accessible through a single login on one platform.
Cons
Really can't find anything to complain about here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robyn K.
Small Business, 1-10 employees
“Great Experience, Would recommend to everybody
Pros
I'm really impressed with how this brings everything together in one place. The automation features are convenient to set up and the templates make getting started much faster. It covers every stage of building and running an online business which has been a huge time-saver for me. The tools for improving customer experience and boosting sales work really well and having all the marketing features centralized makes my workflow so much smoother.
Cons
Getting the designs I want sometimes means diving into CSS code which isn't my strong suit. Thankfully there are decent templates available if youre not comfortable with coding.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10