Skillcast Reviews

“Unparalleled team support and flexibility

Pros

The team provides unparalleled support. They are always available for us to answer questions, suggest solutions and help fix any problems. Their flexible approach is also a huge plus, offering choices like full modules, a fast-track assess first option and short compliance videos.

Cons

I feel like it would be great to see more varied approaches in the modules especially with neurodivergent colleagues in mind. Including some video content within the larger modules would also help mix up the delivery, as the current format feels quite repetitive.

“Generally easy to use

Pros

Skillcast platform is generally very easy to use. And whenever a problem comes up, the customer service team is quick to respond, is extremely helpful and very supportive.

Cons

Since the training content is focused on the UK, we have to adjust it to fit our local context. Also on the MyLearning screen, it is difficult to tell apart modules that were assigned within the same year.

“great variety of in-depth material

Pros

The thing i like the most is that there is a great variety of in-depth training material covering a wide spectrum of subjects.

Cons

I think the reporting system could use some improvement as pulling the exact information you need feels like a very manual process.

“Valuable e-learning with great support

Pros

I really value the support provided alongside the e-learning modules themselves.

Cons

There is nothing specific I need to mention or that I have encountered as an issue.

“Simple assignment and user-friendly editing

Pros

Assigning and tracking courses is simple and editing the pre-made content is easy. Overall our whole experience is very user-friendly.

Cons

There is not enough content tailored for the EU. Also the reports don't always refresh with the latest data.

“excellent and attentive service

Pros

Skillcast provides excellent service. They genuinely listen to us and work hard to deliver the specific user experience we are looking for.

Cons

Absolutely nothing. We receive a dependable service thats always attentive and delivered on time.

“Fantastic customer service manager

Pros

My customer service manager is fantastic. He is always ready to help and consistently goes well beyond his basic job duties.

Cons

I feel some parts of the interface are a bit basic compared to other platforms such as Thomas Reuters.

“Interactive team and user-friendly tool

Pros

It is interactive and user-friendly and the customer service team is very approachable.

Cons

There is a lack of PDF guides or manuals explaining how to make changes and revisions to the course content.

“Incredibly efficient and pleasant service

Pros

The customer service is incredibly efficient and pleasant. I have spoken with them several times and they always replies quickly and are as helpful as possible.

Cons

At times the management console can be a bit difficult to find our way around at times for example when we need to edit modules.

“affordable with a user-friendly interface

Pros

Skillcast LMS platform is affordable and simple to use, with a very user friendly interface for the end user.

Cons

Creating our own training modules can be a little confusing to figure out though the fact there is no extra charge for it is a plus.

“Very helpful and quick support

Pros

The support agents are very helpful and handle questions quickly and effectively.

Cons

To me the area where we manage everything can feel a bit awkward and glitchy to use.

“Skillcast eLearning for Compliance and Risk Course Management

Pros

I find the software to be user-friendly and packed with features. It allows companies to effectively manage risk and compliance courses and training.

Cons

The reports could be more concise and designed in a simpler manner for easier viewing. Despite that, there are numerous useful functions available.

“easy to use and fast deployment

Pros

It is easy to use and getting training out to our final users is rapid as you can schedule and launch a new training program in as little as three weeks!

Cons

The reporting features are pretty good as they are but there is definitely room for them to be enhanced.

“Huge range of cost-effective packages

Pros

There is a huge range of packages available with modules to suit every requirement. Also it is easy to set up, use and deliver. Plus the ongoing support is great and it's cost-effective. Overall it met all our needs.

Cons

Some of the images used in the modules look a little old-fashioned or dated to me.

“easy to use with excellent support

Pros

The product itself is very easy to use and the support is excellent. Plus the information within the course sections is highly specific and relevant to our particular industry.

Cons

So far nothing negative as all of my experiences have been very positive.