SplashLearn Reviews
Total 10 reviews
2.3
All reviews are from verified customers
Rating Distribution
5
Stars30%
4
Stars0%
3
Stars0%
2
Stars10%
1
Stars60%
Satisfaction score
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Not Specified, N/A employees
“best learning resource out there”
Pros
My class started using it last week and I can already tell it's one of the best learning resources out there. The activities feel engaging and it keeps things moving without draining attention. Honestly, it's the kind of tool you can recommend right away to other people.
Cons
I haven't come across any hiccups so far.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Not Specified, N/A employees
“Avoid SplashLearn!”
Pros
Stay away from it, it's a waste of time and money.
Cons
I'd strongly recommend avoiding it entirely. They churn out what feels like brain-rot cartoon-style games and on top of that they billed me $100 after the trial even though I already canceled. When I asked for a proper full refund, they refused and instead tried to push a "better" offer, a 50% discount for an annual plan, trying to make it harder to get my money back. They only finally agreed to a full refund after I pointed out the fraudulent charge and kept declining their scammy pitch after far too many back-and-forth emails.
Rating Distribution
Ease of use
1
Value for money
3
Customer Support
2
Functionality
2
Not Specified, N/A employees
“Keeps my kid engaged”
Pros
This app hits all the criteria I had. It's helped my child's learning speed pick up and it's also made a noticeable difference in pronunciation. My kid is becoming more familiar with the alphabet and the colors and images are exciting enough to keep them engaged.
Cons
No real complaints, happy to use it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Not Specified, N/A employees
“Felt like a scam”
Pros
I havent good anything good to say about it.
Cons
They seem to pull the same tactic as other complaints, you still get billed $100 each year even if you never use any of their services. I went to cancel right on the renewal day but the cancellation request was rejected. From that experience, it honestly felt like a scam.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Not Specified, N/A employees
“Credit card charges never stop”
Pros
Nothing positive to mention here. I've had a terrible experience.
Cons
This company doesn't seem to have any integrity when it comes to handling customers. I've tried several times to cancel a 2019 purchase tied to SplashLearn but the company keeps charging my credit card $59.99 every year. It's been five years of the same annual charge, even after I attempted to cancel so definitely watch out if you're thinking about buying.
Rating Distribution
Ease of use
1
Value for money
3
Customer Support
3
Functionality
2
Not Specified, N/A employees
“Predatory service”
Pros
I would not recommend it at all.
Cons
This service feels predatory, especially around subscriptions and refunds. There's no reminder for the annual renewal so the subscription auto-renews unexpectedly. After that happens, they still refuse to refund you even when your kids have already moved on from the platform. Support didn't help at all. Overall, I wouldn't recommend it.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
3
Not Specified, N/A employees
“Comes across as boring”
Pros
The actual games feel fun and entertaining which is the only part that keeps attention. Everything around that is pretty dull.
Cons
Overall, it comes across as very boring especially the teacher-assigned activities. My brother even told me it's one of the worst learning programs out there and I can see why, most of the content doesn't feel engaging or motivating. Even though there are games, the rest just doesn't hold up.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
3
Functionality
5
Not Specified, N/A employees
“misleading renewal policy”
Pros
It's horrible, feels like a fraudulent setup.
Cons
I'd honestly rate this 0 if that were possible. This feels like a scam operation and a pretty clear way of cheating customers. If someone isn't interested in buying and a subscription gets renewed by accident, they take advantage of people's forgetfulness to charge and drain the money. They really need to ditch this kind of misleading renewal policy. If they actually cared about customers, they would refund the charged amount instead of holding onto it just to keep taking money and not providing any real help.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
1
Functionality
2
Not Specified, N/A employees
“Charging for a bogus trial”
Pros
I've had a bad experience with it.
Cons
This learning app feels like a complete scam. We started with the free trial and I was already dealing with multiple learning apps we're trying for our kids, a 3-year-old and an 8-year-old, to see what actually helps. Still, charging $150.00 the very next day is fraud. The timing and sudden payment request make it hard to trust anything about the service.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
2
Small Business, 11-50 employees
“Engaging and Interactive Math Learning”
Pros
The clearly marked standards help me pinpoint exactly which areas my students need to work on within each topic making differentiation so much easier.
Cons
Doesn't include everything I need to cover in my math lessons.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8