Food & Beverages, 500+ employees
Less than a year
“Great app, easy to use and create new guides”
Pros
This software is very easy it's experience and QR code creation are incredibly user-friendly.
Cons
When creating a new account, the user must be present because I need to input the password on my computer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food & Beverages, 51-100 employees
More than a year
“Swipeguide Content”
Pros
Scanning QR codes on the shop floor and using them on all phones is effortless.
Cons
Sometimes I encounter access issues, and my team faces the same problems.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Food & Beverages, 11-50 employees
Less than 6 Months
“Easy access for standard operating procedurse”
Pros
Facilitates digitalization, offers easy access, and is simple for shop floor use.
Cons
Creating tables presents challenges; it's difficult to generate them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Food & Beverages, 500+ employees
Less than 6 Months
“Connected workers digital solution”
Pros
It's easy to learn, customize, and deploy on the shop floor.
Cons
I'd like to see more features like video input into checklists.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Food Production, 101-500 employees
Less than a year
“review”
Pros
Swipe Guide is incredibly useful. I appreciate the ability to create and implement procedures to streamline processes, including training and assembly.
Cons
I wish there were more options for manipulating shapes in pictures, such as curved arrows or customizable boxes. Viewing on an iPad can be tricky; sometimes, pressing for the next slide skips two slides forward, which complicates training.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Machinery, 500+ employees
Less than a year
“SwipeGuide”
Pros
It's Direct to navigate, with a pleasant layout, and boasts excellent customer support.
Cons
It would be beneficial to have the option for multiple pictures per step to provide more detailed instructions. Sometimes, achieving good picture quality can be challenging.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Wholesale, 1-10 employees
“Best Way to Train Across Multiple Regions”
Pros
The ability to utilize GIFs instead of images has simplified the process of illustrating complex actions.
Cons
The image gallery feature could be enhanced. I'd prefer a centralized gallery where bulk uploads are possible, allowing for easier selection and usage. Additionally, quicker image loading would be appreciated.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Oil & Energy, 500+ employees
Less than 6 Months
“Great product for teaching, training and guiding”
Pros
Creating content is Direct and quickly grasped, yet it holds considerable power even in its simplicity.
Cons
Personally, I found nothing to dislike about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 51-100 employees
More than a year
“The WI Solution to Document Control, Centralized Access, & Quick Updates”
Pros
Eliminates the need to search for paper copies of work instructions on the floor during updates, saving time on formatting documents. All employees know where to find their instructions, and the team can make quick updates for continuous improvement.
Cons
The home screen takes a while to load the available guides when scrolling down. Although the search feature helps, some operators find the navigation time-consuming.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
Less than 6 Months
“Silver bullet: Solving many issues with one solution”
Pros
This software effectively addresses a myriad of concerns that users have raised. It appears to have amalgamated the best ideas from various sources to tackle common problems comprehensively.
Cons
There are challenges to address, but it's too early to focus on minor details. Customer support has been responsive in addressing our concerns.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Food Production, 500+ employees
Less than a year
“Well worth the effort Training System”
Pros
I find this software to be straightforward and uncomplicated, providing highly effective guidance. What's crucial is that the results you achieve are directly proportional to the effort you put in.
Cons
I personally desire additional design choices, such as the ability to modify fonts and adjust sizes to create better emphasis. Furthermore, improving the quality of video clips and images would effectively accentuate each step.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Machinery, 51-100 employees
“It is ok but missing some features that others already have”
Pros
The software I utilized was remarkably user-friendly, especially considering the available options.
Cons
It performs similarly to other software available on the market.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Electrical/Electronic Manufacturing, 500+ employees
More than a year
“Bringing simplicity into content creation”
Pros
This tool is swift to master, requiring no prior content creation skills. It comes with built-in feedback and analytics for gathering user insights.
Cons
The campaign setup process is a bit too complex for an otherwise straightforward solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Food & Beverages, 500+ employees
More than a year
“Excellent software that helps us make a step in training employees”
Pros
The platform is effortlessly navigable and intuitive, catering to both creators and users of instructions. The expertise of SwipeGuide in crafting effective instructions has greatly enhanced our processes.
Cons
Editing pictures and creating GIFs often requires pre-upload work. It would be helpful to share and translate instructions seamlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food & Beverages, 51-100 employees
Less than 6 Months
“SwipeGuide”
Pros
The process of creating instructions is uncomplicated, and the platform provides helpful tips along the way.
Cons
While reading instructions on a phone, the system prompts for feedback, but this feature doesn't function correctly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Food & Beverages, 500+ employees
More than a year
“One must have tool for your digitalization journey”
Pros
Achieving a quick and Uncompl return on investment, this software is both simple yet effective, scalable, and responsive to user feedback for continual improvement.
Cons
Support response times could be improved; there's a need for more timely follow-up on inquiries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Food & Beverages, 101-500 employees
Less than 6 Months
“Alken-Maes”
Pros
Creating a set of instructions is incredibly easy. The platform's usability is top-notch.
Cons
At the moment, I can't identify any significant drawbacks; the software is genuinely helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Electrical/Electronic Manufacturing, 500+ employees
Less than 6 Months
“Visual guides”
Pros
Exceptionally user-friendly, intuitive, and offering a great user experience.
Cons
Currently, guiding users through different scenarios based on selected options isn't feasible.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Machinery, 51-100 employees
Less than a year
“Less is More”
Pros
It's extremely user-friendly. Simply drag and drop images, add text for additional instructions, and you're good to go.
Cons
It would be beneficial to organize the numerous instructions into more layers that users can define themselves.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Consumer Electronics, 500+ employees
Less than a year
“Great UX for both user and creator”
Pros
The user experience is excellent for both creators and users, with intuitive features and helpful tools for enhancing instructions.
Cons
Adding decision tree functionality would be valuable, allowing for instructions involving various user choices to be created more efficiently.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10