Total 61 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

41%

4

Stars

57%

3

Stars

0%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M
Marco

Food & Beverages, 500+ employees

Less than a year

5.0

Great app, easy to use and create new guides

Pros

This software is very easy it's experience and QR code creation are incredibly user-friendly.

Cons

When creating a new account, the user must be present because I need to input the password on my computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E
Enoquio

Food & Beverages, 51-100 employees

More than a year

4.0

Swipeguide Content

Pros

Scanning QR codes on the shop floor and using them on all phones is effortless.

Cons

Sometimes I encounter access issues, and my team faces the same problems.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

K
Khedr

Food & Beverages, 11-50 employees

Less than 6 Months

5.0

Easy access for standard operating procedurse

Pros

Facilitates digitalization, offers easy access, and is simple for shop floor use.

Cons

Creating tables presents challenges; it's difficult to generate them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

GK
Gaun Kai

Food & Beverages, 500+ employees

Less than 6 Months

4.0

Connected workers digital solution

Pros

It's easy to learn, customize, and deploy on the shop floor.

Cons

I'd like to see more features like video input into checklists.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

C
Cole

Food Production, 101-500 employees

Less than a year

4.0

review

Pros

Swipe Guide is incredibly useful. I appreciate the ability to create and implement procedures to streamline processes, including training and assembly.

Cons

I wish there were more options for manipulating shapes in pictures, such as curved arrows or customizable boxes. Viewing on an iPad can be tricky; sometimes, pressing for the next slide skips two slides forward, which complicates training.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

R
Roy

Machinery, 500+ employees

Less than a year

4.0

SwipeGuide

Pros

It's Direct to navigate, with a pleasant layout, and boasts excellent customer support.

Cons

It would be beneficial to have the option for multiple pictures per step to provide more detailed instructions. Sometimes, achieving good picture quality can be challenging.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

I
Imosh

Wholesale, 1-10 employees

4.0

Best Way to Train Across Multiple Regions

Pros

The ability to utilize GIFs instead of images has simplified the process of illustrating complex actions.

Cons

The image gallery feature could be enhanced. I'd prefer a centralized gallery where bulk uploads are possible, allowing for easier selection and usage. Additionally, quicker image loading would be appreciated.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

J
James

Oil & Energy, 500+ employees

Less than 6 Months

5.0

Great product for teaching, training and guiding

Pros

Creating content is Direct and quickly grasped, yet it holds considerable power even in its simplicity.

Cons

Personally, I found nothing to dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Caleb

Automotive, 51-100 employees

More than a year

5.0

The WI Solution to Document Control, Centralized Access, & Quick Updates

Pros

Eliminates the need to search for paper copies of work instructions on the floor during updates, saving time on formatting documents. All employees know where to find their instructions, and the team can make quick updates for continuous improvement.

Cons

The home screen takes a while to load the available guides when scrolling down. Although the search feature helps, some operators find the navigation time-consuming.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

T
Tiago

Food & Beverages, 51-100 employees

Less than 6 Months

4.0

Silver bullet: Solving many issues with one solution

Pros

This software effectively addresses a myriad of concerns that users have raised. It appears to have amalgamated the best ideas from various sources to tackle common problems comprehensively.

Cons

There are challenges to address, but it's too early to focus on minor details. Customer support has been responsive in addressing our concerns.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

CM
Charles M

Food Production, 500+ employees

Less than a year

4.0

Well worth the effort Training System

Pros

I find this software to be straightforward and uncomplicated, providing highly effective guidance. What's crucial is that the results you achieve are directly proportional to the effort you put in.

Cons

I personally desire additional design choices, such as the ability to modify fonts and adjust sizes to create better emphasis. Furthermore, improving the quality of video clips and images would effectively accentuate each step.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A
Alfred

Machinery, 51-100 employees

4.0

It is ok but missing some features that others already have

Pros

The software I utilized was remarkably user-friendly, especially considering the available options.

Cons

It performs similarly to other software available on the market.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

M
Mari

Electrical/Electronic Manufacturing, 500+ employees

More than a year

4.0

Bringing simplicity into content creation

Pros

This tool is swift to master, requiring no prior content creation skills. It comes with built-in feedback and analytics for gathering user insights.

Cons

The campaign setup process is a bit too complex for an otherwise straightforward solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

D
Diane

Food & Beverages, 500+ employees

More than a year

5.0

Excellent software that helps us make a step in training employees

Pros

The platform is effortlessly navigable and intuitive, catering to both creators and users of instructions. The expertise of SwipeGuide in crafting effective instructions has greatly enhanced our processes.

Cons

Editing pictures and creating GIFs often requires pre-upload work. It would be helpful to share and translate instructions seamlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

V
Viateur

Food & Beverages, 51-100 employees

Less than 6 Months

4.0

SwipeGuide

Pros

The process of creating instructions is uncomplicated, and the platform provides helpful tips along the way.

Cons

While reading instructions on a phone, the system prompts for feedback, but this feature doesn't function correctly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

MG
Mario Gilbert

Food & Beverages, 500+ employees

More than a year

5.0

One must have tool for your digitalization journey

Pros

Achieving a quick and Uncompl return on investment, this software is both simple yet effective, scalable, and responsive to user feedback for continual improvement.

Cons

Support response times could be improved; there's a need for more timely follow-up on inquiries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

S
Simon

Food & Beverages, 101-500 employees

Less than 6 Months

4.0

Alken-Maes

Pros

Creating a set of instructions is incredibly easy. The platform's usability is top-notch.

Cons

At the moment, I can't identify any significant drawbacks; the software is genuinely helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

L
Levente

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 Months

5.0

Visual guides

Pros

Exceptionally user-friendly, intuitive, and offering a great user experience.

Cons

Currently, guiding users through different scenarios based on selected options isn't feasible.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

R
Roland

Machinery, 51-100 employees

Less than a year

4.0

Less is More

Pros

It's extremely user-friendly. Simply drag and drop images, add text for additional instructions, and you're good to go.

Cons

It would be beneficial to organize the numerous instructions into more layers that users can define themselves.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S
Susan

Consumer Electronics, 500+ employees

Less than a year

5.0

Great UX for both user and creator

Pros

The user experience is excellent for both creators and users, with intuitive features and helpful tools for enhancing instructions.

Cons

Adding decision tree functionality would be valuable, allowing for instructions involving various user choices to be created more efficiently.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10