Dinesh K.
Financial Services, 11-50 employees
More than a year
“flexible training”
Pros
Navigating the platform and accessing courses feels very easy thanks to the user friendly interface. The customizable features give a lot of flexibility when building and managing training programs. It also comes with a solid variety of tools for tracking learner progress and performance which is really useful. Apart from that the support team is responsive and does a good job of resolving issues quickly.
Cons
Setting everything up at the beginning can take a little extra time for administrators. The reporting tools work but they could definitely be more advanced and offer more customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kyle R.
Marketing and Advertising, 500+ employees
More than a year
“Handy AI tools”
Pros
The pricing is reasonable and having AI tools like TalentCraft included is a real plus. The customer service has been outstanding as well. Their team really went above and beyond while helping us work through the challenges of setting up our first branch homepage and that support made a huge difference.
Cons
Customization is still fairly limited when it comes to branding portals and homepages. There are also restrictions on how many sections you can add to a homepage and how many courses can appear in course galleries. Also the dual interface setup leads to broken links and creates confusion for users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
T�moc V.
Construction, 500+ employees
Less than 6 months
“affordable”
Pros
Very easy to get started with and the tech support has been outstanding! It's reasonably priced and flexible enough to adapt to all of our members training needs.
Cons
A limitation is with modules built using the TalentCraft feature since embedded videos don't have the same customization options as video- only modules such as adding subtitles. It would be helpful to have a few basic video editing tools and the option to upload multiple subtitle files at the same time for different languages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela H.
Human Resources, 1-10 employees
More than a year
“help desk boost”
Pros
Lately the Help Desk has been amazing! Responses come quickly and they stay with the issue until everything is fully resolved. The newer AI course creation feature is also really impressive. It still has room to improve but it's already making our courses better.
Cons
One issue with the e merchant function is that external clients can't submit a single order for multiple participants or multiple courses. Because of that we still have to handle those registrations manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachael P.
Management Consulting, 500+ employees
Less than a year
“Time saving”
Pros
Using this platform for employee online training has really helped improve performance and keeping track of everyone's training progress is very easy. We also use it at times to conduct online interviews for applicants which ends up saving both time and money.
Cons
There really isn't much to complain about with it since it works well, feels secure and is simple to use. The only limitation I've noticed is that its online training features can be somewhat limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10