Total 25 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

32%

3

Stars

12%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CJ

Cathy J.

Education Management, N/A employees

More than a year

5.0
February 2019

Maximized mentor-mentee time efficiently

Pros

The software's functionality and customer service make it easy to maximize both mentor and mentee time. Mentors are well-prepared in advance and I can access them based on their specific expertise, allowing for valuable advice in brief, focused sessions.

Cons

For me, the initial setup for mentors seemed challenging but it was manageable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LS

Lisa S.

Hospital & Health Care, N/A employees

More than a year

5.0
February 2019

Balances features and simplicity

Pros

It strikes a great balance between features and simplicity. It's easy for both my internal staff and external customers to use. The team of this platform has been incredibly responsive from day one and they truly feel like an extension of my team.

Cons

There are always improvements to be made and I appreciate that the team has a to do list they're actively working through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CN

Carolyn N.

Higher Education, N/A employees

Less than a year

3.0
January 2019

Clean platform with excellent support

Pros

I think the platform is clean and simple and it focuses on delivering its core functionality exceptionally well. It provides outstanding customer support and is highly responsive to both us and our system users.

Cons

My suggestion is that some basic enhancements in scheduling and confirming sessions would improve the user experience. Additionally, more granularity in administrative roles would be helpful.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

JM

Jenna M.

Higher Education, N/A employees

More than a year

5.0
January 2019

User friendly interface

Pros

The interface is very simple and easy to use for me. It focuses on the mentor learner relationship with simple functions and excellent tools to encourage usage.

Cons

Certain features were still in development when I began but that was expected and its focus on customer service made all the difference for my team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM

Dani M.

Sports, N/A employees

More than a year

5.0
January 2019

Flexible booking with continuous updates

Pros

I like that our users can book sessions at any time and always have a great experience. The team of this tool is constantly updating the software, adding new data metrics and features like newsletters. It's clear that the team cares about both the software and their clients and I also appreciate that it integrates with other platforms we use.

Cons

I have no complaints, everything works great and we really like the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10