
UMU Reviews
Total 11 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars18%
4
Stars27%
3
Stars36%
2
Stars18%
1
Stars0%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Mid-Market, 51-100 employees
“great video and written resources
Pros
The knowledge is stored both as videos and written content so this provides me with a comprehensive and flexible resource that I can easily reference whenever I need it, which makes sure I have all the information at my fingertips.
Cons
The system tracks my learning progress based on how much of the video I watch which is pretty useful. But, I can't skip ahead if I want it to count, gotta watch the whole video.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Anonymous
Mid-Market, 51-100 employees
“Helpful learning tool with amazing search function
Pros
I find the search function really easy to use, just type in what I'm looking for and it quickly pulls up relevant results with helpful details.
Cons
It's tough to research properly sometimes since it doesn't always show up in certain searches.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
5
Functionality
4
Anonymous
Mid-Market, 51-100 employees
“simple communication hub for teams
Pros
Having access to details about top professionals nationwide has been incredibly helpful for my work.
Cons
Searching for stuff can be tricky. Sometimes I can't find what I need right away.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Anonymous
Enterprise, 500+ employees
“reliable tool with potential for growth
Pros
The flexibility when building different types of training programs from scratch is something I really appreciate.
Cons
I'd really love a darker theme option because bright screens just aren't my thing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 51-100 employees
“Learned This as a Casual Student
Pros
Digging into any information I need is easy and I can really study it in depth.
Cons
Honestly, I can't think of any big problems with it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 51-100 employees
“learning exactly what I want to understand
Pros
Thanks to the well-organized content, I can easily find and learn everything I need.
Cons
The mandatory content doesn't really motivate me to learn. I don't feel like I'm retaining much either.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Mid-Market, 51-100 employees
“Helpful Learning Tool
Pros
It's easy for me to input work-related information during small gaps in my schedule, like when I'm traveling or meeting clients.
Cons
It's hard to find time to watch everything since the videos are long. I always have to plan my schedule around them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Mid-Market, 51-100 employees
“useful tool, but with limited access
Pros
Finding the information I need while searching is quick and I love that I can access both video and text formats.
Cons
If I had to pick something, I'd love better mobile viewing. Right now I can't access it outside unless I'm connected to a VPN, which is kind of a effort.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Mid-Market, 51-100 employees
“search limitations affect overall usability
Pros
Seeing course images at the top makes it easy for me to decide if I want to check them out. The tagging feature also helps me connect related courses seamlessly.
Cons
It's very frustrating trying to find what I need. The search function doesn't work great and I usually give up halfway. When there are so many topics under each course, it's nearly impossible to figure out where the content I'm looking for is.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
5
Functionality
3
Shiho K.
Enterprise, 500+ employees
“good tool but slow
Pros
Getting the information I need is fast and smooth. It's incredibly efficient and I don't have to waste any time searching for what I'm looking for.
Cons
Sometimes downloading data takes forever which really slows me down when I need to get work done fast.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Mid-Market, 51-100 employees
“efficient platform for sharing knowledge
Pros
I can track what makes a good salesperson and easily spot areas where they need improvement.
Cons
The search function doesn't always pull up the videos I'm looking for which can be annoying.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6