VirtlX Reviews

Pros

It delivers thorough monitoring and threat detection, backed by solid AI-driven capabilities. Its EASM and CASM functionality, along with brand risk and supply chain threat management detection, really improves response quality and overall effectiveness.

Cons

We haven't come across anything major to dislike about the product. That said, it does occasionally glitch when there's a heavy surge of data.

Pros

The interface was one of the strongest parts of the software and the self service portal was also really well done.

Cons

The pricing feels a bit high for what it offers and it would be even better if the cost were lowered.

Pros

Getting client feedback feels much more structured with this tool. It also works well for doing market research with targeted customers and we can run surveys on time across the organization or within specific groups whenever needed.

Cons

The product would be better with proper knowledge transfer or training on how to use it. It's also missing a mobile app so accessing the application on the go isn't possible.

Pros

Starting off with this platform was incredibly easy and the data it provides has been great!

Cons

I honestly don't have any complaints. Everything has been very good and the team has been wonderful to work with and extremely customer focused.

Pros

The wide range of surveys helped me cover a lot of different areas of my business.

Cons

Getting registered felt a bit tedious although it seems like that's something currently being improved.

Pros

Very easy to start working with this software and it's simple to use even without much training.

Cons

It may need additional features to better support organizations with 1000+ users.

Pros

One thing I really appreciate is how flexible the software is along with how quickly their team responds when we suggest improvements. Version 9 honestly feels perfect to me, it really is superb!

Cons

Don't have any complaints.

Pros

Using this software has been a real advantage for us because it's very simple to work with.

Cons

With version 9 the previous issues seem to have been fully resolved and it also comes with additional features. And so I have no further issues.

Pros

The best part is how uniquely the platform lets us configure everything to work exactly the way we want without having to compromise on anything.

Cons

Nothing specific comes to mind especially since the guidance provided is excellent.

Pros

A convenient and practical way to gather customer feedback.

Cons

The layout felt a little confusing at the beginning but after getting familiar with it, it becomes easy to use.