
WileyPLUS Reviews
Total 11 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars27%
3
Stars9%
2
Stars0%
1
Stars9%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Brandy J.
Mid Market, 101-500 employees
“effective review questions for continuous learning
Pros
The review questions really help my students keep learning even when they're not in class, which is great for extending their understanding beyond our regular sessions.
Cons
Nothing really bothers me about this software, everything functions smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James A. M.
Mid Market, 51-100 employees
“Streamlines Homework and Evaluation
Pros
I appreciate having supplementary materials that complement my textbook and streamline the process of assigning homework and evaluating student progress.
Cons
Sometimes the content doesn't quite hit the mark for what I need in my courses. I end up spending time sorting through questions that aren't really suitable for my specific requirements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
James A.
Enterprise, 500+ employees
“improved platform with better integration
Pros
Canvas integration has definitely improved the platform, making things easier
Cons
Firefox compatibility is a real issue for me, often creating unnecessary challenges when trying to integrate with other systems. It makes the process more frustrating than it should be.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
kevin m.
Small Business, 1-10 employees
“Frustrating and Limited Learning Experience, too many flaws
Pros
Its cool that it gives you three tries on graded assignments, that's pretty helpful when you're working through tough problems. I really tried to think of other positives about this platform, but honestly thats about all I could come up with that was worth mentioning.
Cons
The "24-hour live support" claim is misleading. When I tried contacting them, instead of getting live chat or a call, I just got a screen saying they'd "look into the problem" after filling out a questionnaire. The lesson slides barely help with actual graded problems, and sometimes you can't even see what you did wrong. During one lesson, they left out crucial information that made the multi-step accounting dropdowns really confusing. They pile way too much work into single questions instead of breaking them up, which makes everything take forever. Plus, they keep asking the same types of questions over and over (like balance sheets and income statements) rather than giving variety. The tests only cover about 25% of chapter material, but it's always the hardest 25%. For basic tasks like filling out financial statements, you have to do simple math that programs should handle automatically, we're talking basic addition and subtraction that actual accounting software does for you. They also overcomplicate everything instead of teaching the direct, correct approach, turning simple concepts into confusing messes. Me and my classmates are constantly struggling and not grasping the topics despite being studious. I've rewatched their slide presentations and examples multiple times but still don't understand most material. Had to get a tutor (who's an actual accountant) to explain things properly in a clear, direct way.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
3
Functionality
4
Anonymous
Small Business, 11-50 employees
“Smooth integration with Canvas
Pros
I really like how well this integrates with Canvas LMS. My students get instant updates on their homework progress right in the gradebook, and they can easily access all the resources they need without leaving their LMS environment.
Cons
Sometimes the homework has wrong answers or the drawing software gets buggy. When I reach out to support though, they fix things pretty quickly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Small Business, 1-10 employees
“Definitely Worth Using
Pros
The built-in flash cards and crossword puzzles are effective for helping students grasp the material better.
Cons
Can't print exams from the platform which is really annoying when you need hard copies.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Amy K.
Small Business, 1-10 employees
“Responsive Support and Regular Updates
Pros
I've been really impressed with how responsive their support team is. Whenever I reach out, the representatives are there to help and actually know what they're talking about. What I also love is that the platform keeps getting better with regular updates and new features being added.
Cons
Switching to newer versions can be a bit tricky sometimes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Joshua P.
Mid Market, 101-500 employees
“Pleased with my decision
Pros
The resources this platform offers to educators really exceed what other publishers provide. They maintain excellent communication not just with account administrators but directly with the instructors using their materials. The extensive professional development opportunities, learning strategies, and webinars make working with their titles and systems super easy.
Cons
I haven't really found any significant drawbacks with this platform. The adoption process is simple and they assign product specialists to help you get everything set up and running smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“Extremely flexible software
Pros
I can really relate to the struggle of getting students to actually read their assigned chapters. This platform has been a game-changer for me in achieving that goal by incorporating adaptive practice exercises into the grading structure. What makes these adaptive practices truly unique is how they're designed, students can't just wing it without doing the reading if they want full credit. When students come prepared, they can quickly identify which concepts they've mastered and which ones need more work. However, if someone's struggling with a particular topic, the system cleverly prompts them to review earlier foundational concepts that connect to what they're currently learning. For instance, a student having trouble with stress-related physiological changes might get directed back to review biology fundamentals first. This interconnected approach really sets it apart from other publishers' offerings. Being a family-owned company, you can feel those values throughout the entire experience. After adopting the textbook, I was paired with both a customer success manager and a digital learning executive who made the transition smooth and enjoyable. The results speak for themselves. I've seen noticeable improvements in student performance since adopting the adaptive practices. Just finished my first 8-week session and was amazed when calculating final grades. Not a single D or F in the bunch.
Cons
Safari compatibility issues are a bit frustrating and limit my browser options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“Automation saves me lots of time
Pros
I'm saving tons of time since grading homework is automated now. The PowerPoint slides in the instructor resources and test bank are really useful. The interactive videos and tutorials help students grasp concepts and do well in class.
Cons
Browser compatibility is pretty limited, especially with Internet Explorer, though I expect they'll fix this eventually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph S.
Enterprise, 500+ employees
“enhanced learning experience with a wealth of tools
Pros
Love how both students and faculty have access to numerous tools that really boost the learning experience.
Cons
The back button function is really frustrating. Whenever I try to move to a previous page using the browser's back arrow, it kicks me out of the entire system instead of just going back one page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10