WizIQ Reviews
Total 14 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars14%
3
Stars7%
2
Stars0%
1
Stars14%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 101-500 employees
“Top-notch online training platform”
Pros
Since I work in HR, a big part of my role is finding a platform that supports employee training and development in a truly effective way. WizIQ checked all the boxes for us especially with its high-quality online training options. It's easy to use and the team behind it provides helpful, responsive customer support. Overall, it's been a solid experience and I'd rate it five stars.
Cons
Right now, I'm not running into any major issues... our needs are fully covered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 101-500 employees
“Amazing cloud-based virtual classroom”
Pros
WizIQ feels really user-friendly for running a virtual classroom. You can set up online courses for partners or colleagues and teach specific software through live sessions. It also supports building test assessments and you can enroll students from anywhere around the world. Since it's cloud-based live training, it's accessible 24/7 and works even when you're on the go using a mobile phone.
Cons
Honestly, there's nothing I'd change... every feature has been useful. Training colleagues on a specific software after creating a course is easy and accessing everything on mobile is a big plus. Also, the video conferencing quality is solid, it supports unlimited participants and it includes multimedia test options to measure how well learners are performing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
“assessments really help us”
Pros
It is honestly the best option I've used for learning through a virtual classroom setup. It lets you run tests and online assessments right inside the platform so training isn't just theory... it has measurable outcomes. Another strong benefit is how simple it is to enroll students from around the world without much hassle.
Cons
Nothing really stands out as a problem for me. I genuinely like every feature especially the ability to train customers through live classes for new software or online tutorials. The mobile app is also a big plus since it's accessible 24/7 on mobile which makes it convenient to keep up anytime.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 11-50 employees
“user-friendly LMS platform experience”
Pros
The virtual platform and the LMS tools in it feel genuinely easy to use which makes it simple to get started and run lessons without much friction.
Cons
There's also a lot going on with ongoing offers and promotions, plus frequent outreach through contacts.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Education Management, 11-50 employees
“Best live classroom lms for teachers”
Pros
This is hands down the strongest virtual classroom tool for teachers who want to manage student learning more effectively and efficiently. Everything related to live classes is brought together in one place, including live streaming capabilities like movies, a built-in content library, recordings from prior sessions, classroom tools, media players, screen sharing, group text chat, breakout rooms and more. Overall, it comes across as the top LMS platform for running classes and keeping lessons organized.
Cons
Only real issue I hit with it was the lack of prompt customer support. Once that's sorted out, there doesn't seem to be anything else to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Education, E-Learning, 51-100 employees
Less than a year
“Fraud.. Scam”
Pros
Unfortunately, I had a negative experience with this software. I found it to be a scam, and when I requested a refund, I did not receive one. The call center representatives were highly unprofessional, and the system experienced frequent downtime.
Cons
We used WizIQ LMS for a year, and the system was frequently offline during the COVID-19 pandemic. The customer support was unresponsive, and they suffered a major server breach. They even performed system upgrades during our live classes without proper testing. Their servers proved to be weak, unable to handle more than 20 students at a time.
Rating Distribution
Ease of use
5
Value for money
2
Customer Support
2
Functionality
3
Not Specified, 1-10 employees
More than a year
“Don't get trapped by fake reviews posted by WizIQ employees or hired reviewers”
Pros
I truly hope that more individuals who have fallen victim to this company can come together to hold WizIQ accountable for their actions. It's quite baffling how such a fraudulent organization has managed to operate for so long, continuously deceiving and ensnaring customers. I strongly urge everyone to read reviews from genuine users who have experienced the product firsthand and learn from their stories. The pattern is strikingly similar. Their sales tactics are extremely aggressive, bombarding you with excessive contacts, offers, time-limited promotions, and more. However, once they have your money, they disappear for extended periods, failing to fulfill their commitments and refusing to provide refunds when they are unable to deliver what they promised.
Cons
Honestly, I have nothing to say about this software. They engage in fraudulent practices, recruiting individuals to write fake reviews and manipulate search engine rankings. It would be great if there was a community that could help victims like us take legal action against this company affordably. They contribute to the pollution of the digital service ecosystem.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Nonprofit, 1-10 employees
Less than a year
“Could be great. Poor customer service”
Pros
The interface is well-designed and, when functioning properly, it is easy to grasp.
Cons
We have encountered multiple issues with scheduling, student logins, connectivity, and more. The technical support team provides conflicting and sometimes rude responses. They often attribute every problem to user error, despite the fact that most of our users are quite tech-savvy. The scheduling system is impractical, and the teaching assistants have been unable to assist us effectively.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
2
Functionality
8
Higher Education, 500+ employees
“smooth web-based virtual classes”
Pros
For me, this feels like the best virtual classroom software I've used.. it helps teachers manage student learning in a more efficient and effective way. What I really like is how it lets both students and teachers create a synchronized connection right from the web so virtual lessons can run from wherever you prefer, using devices like smartphones, PCs, tablets and more. It also comes with a strong set of teaching tools, including a virtual whiteboard that's great for delivering lessons and making presentations. Communication is covered too with chat plus audio/video options and there's even a recording feature to capture video conference sessions. Also, the permission moderator makes participation well organized... teachers can control who can speak, ask questions, share feedback and write directly on the board. The interface is also very user-friendly overall and the whole package feels complete for any teacher.
Cons
A worth mentioning issue here is that occasionally the platform can feel a bit sluggish during video conferences and the video quality may drop noticeably. Usually this happens when the internet speed is unstable or slows down but it's pretty rare. Overall, it doesn't come across as a serious concern because most of the time everything works as it should.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Higher Education, 500+ employees
“It's got powerful online class tools”
Pros
I'm really impressed by how much this service helps in delivering quality online classes. It runs well through Adobe web browsers and Flash and the tools it includes are genuinely useful for building a strong course. One feature I use a lot is the Blackboard which lets each student interact directly, everyone can write or draw based on the academic approach being used. It also supports PowerPoint so you can upload presentations as teaching support. There's a screen-sharing option too which makes it simple for other students to see the files and information being shown. Also, it handles a wide range of formats, Microsoft Word, PDF, Flash documents (like SWF), plus common video formats. The audio and video quality is excellent and most of my students actually enjoy using the platform's features.
Cons
The software has very few issues from my side and I haven't had any major problems overall. The only thing that sometimes feels a bit demanding is the workload involved in evaluations. Another improvement WizIQ could consider is adding a built-in calendar feature so scheduling classes or courses can happen automatically. That said, these are minor points and don't really affect the overall value of the system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Higher Education, 500+ employees
“Mobile app is great”
Pros
One of the best parts of this program for me is that it lets me build my own virtual classroom and actually interact with my students even when we're far apart. Creating exams through this tool is also a big win... it's easy to assess my students and I can do everything right from my laptop. Also, the phone app is super handy, I'm able to manage my classes and run actions just by tapping through on my Samsung. I also appreciate that it comes with its own cloud storage so my materials get saved automatically without me having to worry about backing anything up.
Cons
The pro plan is the main thing that feels heavy on the wallet... at about $390, it's rather pricey compared to other tools that provide similar features. Getting support can be frustrating too, after paying, it may take up to a week before someone resolves the issue. The interface could use some improvements and I've noticed the audio and video quality isn't as fluid as what I get with other programs.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Higher Education, 500+ employees
“Technical support team always helps”
Pros
What I use this for is a really engaging, cloud-based setup for teaching and joining live face-to-face classes with my students. It creates that "we're together in the same room" feeling, just with everyone learning from home (or wherever they are comfortable). The audio and video transmission works well for real-time sessions and there's also an option to upload content and share it so others can view it directly on their screens. Also, the technical support team is quick to respond and helps resolve issues as they come up. Overall, it feels like a complete, practical tool that genuinely supports and improves online education.
Cons
Pricing is the one thing that gives me pause. It's currently about $83 per month for up to 25 students so when enrollment numbers are higher, the cost can become steep for many users. If they adjusted the pricing to be more affordable, I think they'd draw in more customers. That said, I haven't run into any functional problems or inconveniences with how WizIQ works day to day.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Higher Education, 11-50 employees
“Really like that they have pre-recorded lessons”
Pros
The ability to pre-record a lesson and upload it for my students, then switch to live instruction with audio and video transmission when needed, makes this tool really effective for interactive lectures.
Cons
Nothing negative comes to mind and whenever I've run into any questions, the customer support team has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Events Services, 101-500 employees
“interactive course portal with wizIQ”
Pros
Using this platform has been a really positive experience. I rely on it to build and sell interactive courses that people can access either for self-paced learning or in live group sessions. It also gives me a much better way to create a branded study portal with WizIQ so I can train my clients on new software through online lessons.
Cons
I genuinely don't have much to complain about. Everything in the workflow seems to be running smoothly though the upload process can feel a bit slow,nothing that ends up disrupting my overall plan or delivery.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10