Total 3 reviews

1.7

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

33%

2

Stars

0%

1

Stars

67%

Satisfaction score

Ease of use

5

Value for money

3

Customer Support

2

Functionality

4

M

Mohammed

Education Management, 51-100 employees

Less than a year

1.0
August 2022

Fraud.. Scam

Pros

Unfortunately, I had a negative experience with this software. I found it to be a scam, and when I requested a refund, I did not receive one. The call center representatives were highly unprofessional, and the system experienced frequent downtime.

Cons

We used WizIQ LMS for a year, and the system was frequently offline during the COVID-19 pandemic. The customer support was unresponsive, and they suffered a major server breach. They even performed system upgrades during our live classes without proper testing. Their servers proved to be weak, unable to handle more than 20 students at a time.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

2

Functionality

3

A

Anonymous

Not Specified, 1-10 employees

More than a year

1.0
October 2021

Don't get trapped by fake reviews posted by WizIQ employees or hired reviewers

Pros

I truly hope that more individuals who have fallen victim to this company can come together to hold WizIQ accountable for their actions. It's quite baffling how such a fraudulent organization has managed to operate for so long, continuously deceiving and ensnaring customers. I strongly urge everyone to read reviews from genuine users who have experienced the product firsthand and learn from their stories. The pattern is strikingly similar. Their sales tactics are extremely aggressive, bombarding you with excessive contacts, offers, time-limited promotions, and more. However, once they have your money, they disappear for extended periods, failing to fulfill their commitments and refusing to provide refunds when they are unable to deliver what they promised.

Cons

Honestly, I have nothing to say about this software. They engage in fraudulent practices, recruiting individuals to write fake reviews and manipulate search engine rankings. It would be great if there was a community that could help victims like us take legal action against this company affordably. They contribute to the pollution of the digital service ecosystem.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

P

Pamela

Non-Profit Organization Management, 1-10 employees

Less than a year

3.0
September 2021

Could be great. Poor customer service

Pros

The interface is well-designed and, when functioning properly, it is easy to grasp.

Cons

We have encountered multiple issues with scheduling, student logins, connectivity, and more. The technical support team provides conflicting and sometimes rude responses. They often attribute every problem to user error, despite the fact that most of our users are quite tech-savvy. The scheduling system is impractical, and the teaching assistants have been unable to assist us effectively.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

2

Functionality

8