Total 15 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

40%

3

Stars

7%

2

Stars

0%

1

Stars

7%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LS
Lottie S.

Construction, 101-500 employees

4.0

“User guides and manager really helped”

Pros

Katie Burns, our account manager, was genuinely helpful and answered every question as we went. When she was away, it was pretty obvious how much we relied on that support. I also really appreciate the user guides for everything.. they're clearly written and easy to navigate.

Cons

Nothing feels truly negative though it would've been better if we'd had more support during the implementation stage since ours ended up dragging on longer than expected.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

A
Anonymous

Transportation/Trucking/Railroad, 500+ employees

5.0

“clean and user friendly UI”

Pros

The user interface feels really polished and most of the workflows are user friendly to pick up. Everything seems laid out in a way that makes sense when you're trying to get things done.

Cons

What's missing for our organization is deeper customization per department. A good example is learner emails,our team wants to build more engaging email content but the current setup only lets you manage templates at the organization level. It would be great to create and control custom learner email templates by team, not just across the entire company.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Transportation/Trucking/Railroad, 101-500 employees

4.0

“Strong sharepoint/office365 integration”

Pros

It fits really nicely with SharePoint and Office 365 so rolling it into an existing workflow is easy. The interface is user-friendly and learners generally don't have to waste much time getting used to the platform. Under the hood, there's a lot of capability too.. especially with the API and the automation modules which make it possible to build more advanced training flows.

Cons

Configuration options feel pretty restricted which can be limiting if you need finer control. Also some less common authoring tools don't always get full support when exporting through SCORM.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Legal Services, 500+ employees

5.0

“Sold at fast navigation”

Pros

Everything feels centralized so I'm not bouncing between different screens. I can quickly locate what I need and jump straight into it without wasting time.

Cons

Teams integration still isn't reliable and needs better work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Information Services, 101-500 employees

5.0

“Highly adaptable but often glitchy”

Pros

Flexibility to design the tool to my specific needs is a huge win. It feels like it can be adapted and configured around different workflows rather than forcing me into one setup.

Cons

It sometimes gets glitchy badly enough that it becomes basically unusable which is frustrating when you're trying to get work done.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

HA
Hemerson A.

Not Specified, 101-500 employees

5.0

“training tracking is awesome”

Pros

I use Zensai as our company's training platform and it's been really solid for day-to-day tracking. It handles student completion records well and the certificate creation feature is genuinely impressive. I also appreciate how flexible it is... you can design each course session and training the way you want. Setup didn't take much effort at all and the whole onboarding felt quick and easy. We picked it because it covers everything we needed and we've been happy with how it's working.

Cons

So I've hit a few bugs that can make it harder to keep accurate records for certain trainees. Occasionally, when I enter a group of employees for training, the names don't stay selected which then makes attendance registration harder than it should be. There were also some items that didn't transfer over from BirdDog although we managed to get the documents across eventually.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Insurance, 101-500 employees

1.0

“It is slow and outdated”

Pros

Honestly, there isn't much to say positively here. The LMS feels extremely limited and since it sits inside SharePoint, IT admins don't get much flexibility or control. Also, the whole thing isn't easy.. the interface is pretty bare-bones and basic.

Cons

The limitations are obvious and performance also comes off as slow. Visually, it feels like a website from the mid-1990s. The AI features are basically nonexistent or at least they don't deliver anything useful for learners. Pulling reports is a headache, scheduling sessions through the LMS is also problematic and attendance tracking isn't captured properly. Messaging is also off... threads and notifications come through in a strange way.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

2

KG
Katherine G.

Not Specified, 101-500 employees

4.0

“solid integration and supportive help”

Pros

Zensai works nicely with our document control system which means I can create and update course content without having to touch multiple documents every time something changes. The landing/SharePoint page is also a handy way to share basic memos and updates informally, instead of sending something company-wide each time. I've found the skills links useful for navigating what's relevant. Also, the account support I've received from Kary Asmuth has been outstanding, she consistently makes time for me and responds quickly with thorough answers.

Cons

Using the program takes a bit of getting used to and the reporting leaves me wanting more. I often have trouble pulling the exact information I need and the reporting page itself is awkward to navigate, with tiny scrolling areas and the top part of the screen stuck showing pie charts that don't help much. I'd rather have stronger filters by department or course because the default view feels pretty broad and I sometimes need more detail than what's shown. Setup is also challenging organizing the course structure to build training plans that actually match skill sets and position levels has been the hardest part of getting everything configured.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

MB
Muriel B.

Not Specified, 101-500 employees

4.0

“On-point automated training tracking”

Pros

Having everything in one place is a big win for me. I can monitor and track training across the team, then share training materials like policies and white papers with all employees without jumping between tools. The automated scheduling is especially helpful for recurring trainings and certification renewals, it keeps me aware of what's due and when. Setup also went smoothly which made it simple to get started.

Cons

Reporting could be more efficient. Right now the reports cover things like email, participation time and who ran the session but I still need additional ESG-friendly breakdowns such as female/male information. It would also help to have training cost reporting and participant details all in the same place, plus an effectiveness view that shows whether the training was actually learned and applied afterward. The report data feels limited and I end up adding reminders manually after pulling a report. Also, I'd like the option to send a reminder one day before the training begins.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

KP
Katia P.

Civil Engineering, 500+ employees

3.0

“Gives excellent control”

Pros

The Microsoft 365 database integration really helps us move faster since it gives easy access to the full list of active users from the company inside LMS 365. I also like how quickly changes sync, when someone gets deactivated, that update shows up promptly in LMS 365 and the person is removed from the available user base right away.

Cons

What's frustrating is how little control we get as LMS 365 managers. Even for small tasks, we often have to rely on our Microsoft account manager... for instance, requesting ADM access for other people who need to add training and information to the system.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

5

A
Anonymous

Higher Education, 500+ employees

5.0

“sharing resources is so much easier”

Pros

Training opportunities are simple to set up and it's easy to check who's enrolled on a course. The Microsoft SharePoint integration is genuinely strong for promoting training and sharing resources after the sessions. Everything runs quickly and it's being used heavily across our organisation. I haven't run into any system issues and the support team has been a solid help when it comes to learning the platform.

Cons

One issue is that exporting the learner list from a session into an Excel spreadsheet isn't as easy as it should be.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

4.0

“user-friendly LMS with easy course uploads”

Pros

I used Zensai as an LMS tool for my organisation and it's been a really strong option. The platform feels very user-friendly especially compared to other LMS tools that tend to be more complicated. One big plus is that uploading courses is easy... I can bring in content from other tools without having to convert everything into an MP4 or ZIP first.

Cons

Interface could use some refinement and the initial setup felt fairly average rather than instantly effortless.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

AT
Ase T.

Not Specified, 101-500 employees

5.0

“High performance, secure training platform”

Pros

This tool strikes me as a high performance business program that delivers corporate level training and education effectively. It offers secure, reliable and innovative features, with smooth integration across operating systems. I recommend its virtual learning tools for their quality and professionalism.

Cons

I honestly haven't had any issues with Zensai's learning tools and features, so I have nothing negative to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Markus S.

Not Specified, 1-10 employees

5.0

“simple Microsoft 365 integration”

Pros

Its simple integration into Microsoft 365 makes it feel like part of my digital workplace. I especially value the wide range of modules which cover everything from compliance training to complex learning paths.

Cons

The AI powered features strike me as very well implemented and they genuinely help both learners and managers with clear tracking of progress, deadlines and goals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OH
Oliver H.

Not Specified, 500+ employees

4.0

“Great Teams integration”

Pros

I've been using Learn 365 for some time and recently added this tool's new Perform & Engage 365 tool. What I love is how well it integrates into the Teams App Environment, so everything is accessible in one place. The customizability is a huge plus too, especially since my company runs multiple entities with different standards. The platform handles this easily, unlike others that enforce one rigid model.

Cons

Only concern I have with Perform & Engage 365 is that it's still relatively new. Bugs and missing tools appear now and then but fortunately they are usually fixed within a week or two.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7