Agilium SMQ Reviews

Pros

Being able to work on action plans, audits and processes is definitely valuable. I also appreciate the flexibility the software gives when it comes to arranging the interface layout.

Cons

Building maps with the tile-based system can be fairly tedious at times since the interface sometimes struggles to understand where you want to place the selected item. The "translations" section especially under the "Interface" tab, is also a bit hard to digest because it takes far too long to browse when you're looking for a specific line. That said it is still much better organized than before since there is now full alphabetical sorting, whereas in our version it used to be only partial. :) Also, getting an initial error message every time I try to log in to Agilium is slightly annoying although it remains a minor issue.

Pros

We've only recently started using Agilium but the biggest benefits we've noticed are how simple it is to use and configure.

Cons

That said some features still don't feel very simple.

Pros

We value being able to monitor our production in real time. The way Agilium breaks things down lets us track our production ratios by project and by individual part which is very useful.

Cons

What we appreciate least is the loading time and the lag when displaying certain data and indicators. Sometimes they take several minutes to appear.

Pros

One thing I've appreciated is how responsive the team has been with quick feedback and solid support throughout.

Cons

I think the parameter management tasks still need to be simplified and there's also a lack of standard use cases or ready-made examples.

Pros

The form and interface customization is really well done and getting started with the software is quite simple. It's simple to learn and comfortable to use on a daily basis.

Cons

The recurring bugs have been annoying and the latest changes can sometimes get lost after updates.

Pros

The email-based workflow and read receipt confirmation work really well and are genuinely useful in day-to-day use.

Cons

There are still some glitches that come back from time to time without any clear explanation and a few indicators we would like to have are not available yet.

Pros

Once the setup is completed, Agilium is quite simple for users to work with and gives us a centralized way to manage quality across several modules like document management, non-conformities, audits and action plans. Another real advantage is being able to customize the forms or adapt them over time to match the specific needs of our company.

Cons

The configuration side for internal company administrators is not that simple and the guidance or support provided around it is fairly limited.

Pros

I find the system feels very user-friendly, the layout is well organized and the tracking of reading information is especially helpful.

Cons

Nothing specific comes to mind, aside from the fact that it can be difficult for the different stakeholders to write their documents.