Total 25 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

48%

3

Stars

12%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

M

Mauro

Not Specified, N/A employees

More than a year

4.0
October 2017

Blue Cherry is very flexible as an ERP and thus it can be challenging, but overall it does the job.

Pros

Blue Cherry perfectly manages our product lifecycle by covering everything from design to production and sales orders.

Cons

The outdated or lack of documentation on their Wiki and the inconsistency in captions for the same information in different places are the things I like the least.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Andre

Not Specified, N/A employees

Less than a year

4.0
October 2017

Mr

Pros

The ERP system is excellent, and its integration with the business is smooth. As a manufacturing company, this system covers all our processes, from PLM to B2C.

Cons

Personally, my least favorite aspect of the software is the Wiki. The system's complexity is not adequately reflected in the Wiki's content. Having more agents enter information would greatly benefit the software and everyone else.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

K

Kari

Apparel & Fashion, 51-100 employees

More than a year

5.0
September 2017

Detail Oriented

Pros

The switchover to Infinity brought valuable updates that significantly improved visibility into the business details across all departments.

Cons

I found some screens to be overly detailed, making it difficult to read, and the shortcuts were not always easily accessible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

liliana

Retail, 101-500 employees

More than a year

5.0
August 2017

very clear and easy for user

Pros

I really enjoyed creating new types of reports, and I had no issues with using multiple features simultaneously, specifically for the A/R option.

Cons

There were occasional small errors that we had to catch ourselves. However, overall, I can't complain about the software's user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jessica

Apparel & Fashion, 51-100 employees

Less than a year

3.0
August 2017

Needs Upgrades

Pros

What I like about the software is its simplicity once you receive proper training. The screens, such as the style master and production order entry functionalities, are clear and easy to read. Moreover, the report launcher offers a wide range of reports that can be generated.

Cons

I believe the sales orders involve too many unnecessary steps. It would be much better if one product could be represented in one line for a sales order. Currently, when dealing with different size packs, each pack needs to be entered as a separate line. Combined with the previous step of setting up a style master, putting together a sales order can become complex and time-consuming. Simplifying certain aspects would make it easier for sales teams to sell.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

6