Sadhana G.
Mid Market, 51-100 employees
“audit trails are a lifesaver”
Pros
Audit Trails make it really simple to track down data or information that could easily get lost when dealing with physical archives.
Cons
One feature that would really help is the ability to modify BRTs instead of having to create a brand-new one every time.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Siphesihle M.
Mid Market, 51-100 employees
“works really well”
Pros
The audit trail feature has been especially useful.
Cons
The software is user friendly particularly for the customer approval process although there's still some room for improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Piyush S.
Mid Market, 51-100 employees
“Reliable with minimal issues”
Pros
It works well for our needs and we've run into very few problems using it.
Cons
There are times when users do run into issues and support isn't available on Saturdays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9