Anonymous
Manufacturing, N/A employees
“smooth integrations”
Pros
One of the biggest advantages is how tightly it works with the DeltaV DCS. Execution, data collection and control all connect in a way that feels much more unified than the add-on MES products I've seen.
Cons
Getting it implemented and configured can take a lot of effort and resources especially if the team doesn't already have solid MES or DeltaV knowledge.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Manufacturing, N/A employees
“really slow”
Pros
There is some flexibility available when it comes to configuration which helps in adapting the system to different needs.
Cons
When we used this software it was so slow and had a lot of bugs. Plus the migration project with the vendors turned into a nightmare.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
4
Functionality
3
Anonymous
Manufacturing, N/A employees
“Paperless manufacturing done right”
Pros
Syncade MES has been an ideal MES platform for our manufacturing work. The interface is user friendly and configuring and maintaining workflows is really easy. It helps cut down operator errors in Manufacturing Quality Review Manager by supporting full review by exception. It also keeps manufacturing paperless and helps ensure product quality. It even works well for developing, maintaining and deploying core MES solutions. Plus the enterprise integrations through Business Integrator are very useful. Paperless batch records improve accuracy and save time while real time release is much faster.
Cons
The hotfix upgrade process was difficult and testing new releases ended up taking quite a bit of time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Manufacturing, N/A employees
“configurable workflows that scale”
Pros
Configurable workflows and strong system integrations are essential for developing quickly and scaling manufacturing processes especially in the growing personalized healthcare space. Syncade gives end users the flexibility to adjust its configurable components to handle both standard needs and new or unexpected process requirements.
Cons
Can't think of anything I'd want to change.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Manufacturing, N/A employees
“flexible MES with strong integration”
Pros
A good thing about this product is how configurable it is. It can be tailored on the customer side to match specific business user requirements and that flexibility gives teams more choices when authoring the configuration. It also connects well with ERP, CMMS and LIMS systems. Another strong point is the Syncade quality review manager module which is a valuable addition because it supports real-time review and sign-off on deviations while batch execution is still in progress.
Cons
Syncade does provide batch reporting options through InfoBatch (Informetric) and the Crystal Reports engine. That said, batch reporting and audit trail reporting still need improvement to really take the product to the next level.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Manufacturing, N/A employees
“Very customizable”
Pros
Very flexible and can be customized quite a bit to fit different manufacturing needs.
Cons
One downside is the lack of stronger standardization around technical solutions and best practices across customers. There's also no common integration platform or bus which means different custom solutions are often needed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
5
Anonymous
Manufacturing, N/A employees
“easy to maintain”
Pros
It's highly configurable and simple to maintain which makes day to day use much more manageable.
Cons
The upgrade process feels a bit annoying. It would help to have a better migration path and a clearer roadmap for future releases so organizations can plan ahead more effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Manufacturing, N/A employees
“Highly configurable platform”
Pros
This product fits well in an R&D environment because it's highly configurable and feels modern. Emerson has also shown a real commitment to working in partnership on delivery.
Cons
Development of the product didn't seem to be a priority until recently. That said, there is now significant progress being made along with clear investment.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Anonymous
Manufacturing, N/A employees
“very badly outdated”
Pros
Has a decent amount of configurability in certain parts of the system which gives some flexibility depending on how you want to use it.
Cons
The bigger issue is that Emerson has not supported this product well over the years and there are still a lot of unresolved bugs and product limitations. There has never really been a major version upgrade since it was introduced back in 2004. The Syncade modules may have been advanced by 2004 standards but today they feel outdated and behind current expectations. Syncade covers a wide range of functions, such as document management, change requests, training, equipment events, inventory, material property tracking and electronic batch records but it does not truly excel in any of them. Across those areas, it consistently falls short of being a leading solution.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
1
Functionality
4
Anonymous
Manufacturing, N/A employees
“Inconsistent updates every time”
Pros
Over the years the product has gradually improved and now covers more of the functions you would expect from a standard MES.
Cons
A huge con is that the installation teams dont follow a consistent update approach so every customer ends up with a one of a kind setup. That makes the features and configuration feel too unique which leads to a lot of extra requirements gathering and endless back and forth during the design phase.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
5
Functionality
3