Total 38 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

26%

4

Stars

42%

3

Stars

16%

2

Stars

8%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

T

Tom

Automotive, 500+ employees

More than a year

3.0
September 2020

Process and systems modernisation programme

Pros

The introduction of systemic controls through the use of Infor LN has had a significant impact across different areas of the enterprise. Although initially seen as potentially bureaucratic and pedantic, the resulting benefits stem from better organization of activities involved in delivering high-quality manufactured products.

Cons

Although the system now functions adequately, the process of identifying and developing interfaces to external systems was confusing and time-consuming. Despite ION being described as modern, simple, and easy to deploy, it required significant effort to ensure it worked correctly in practice.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

4

Functionality

6

S

Stephen

Automotive, 101-500 employees

More than a year

4.0
July 2020

something about Infor LN 10.5

Pros

From my perspective, the user experience is the best I have ever seen.

Cons

As a user, I found that the suite lacks an MPS module, so I had to search for a third-party option.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

J

Janet

Plastics, 51-100 employees

Less than a year

5.0
July 2020

Infor LN

Pros

I was impressed by the user-friendly features of Infor LN. As a completely new user, I was able to adapt to it quickly.

Cons

Personally, I have no complaints about Infor LN. It has been great to use, although it might be considered too flexible for controls.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raghav

Automotive, 500+ employees

More than a year

4.0
July 2020

Review of ERP LN

Pros

The standard product is comprehensive and capable of addressing many of our business requirements. The softwares customization layer is excellent. We can easily customize the standard product to meet our specific business needs without having to modify the source code.

Cons

I believe the user interface should be simplified for easier navigation throughout the software. Currently, it feels complex. Additionally, there is a limited availability of resources in the market for hiring, and the partner ecosystem is not strong.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C

Cyril

Aviation & Aerospace, 101-500 employees

More than a year

5.0
July 2020

Information about Infor LN

Pros

What we really liked was the organization of the data and the insights we could derive from it. Additionally, Infor LN allows us to create personalized data by adding fields and better adapting the processes to our company.

Cons

We utilize the Internet Explorer version of INFOR LN, and I think there is room for improvement in the responsiveness of navigation between each field.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Dawid

Consumer Electronics, 500+ employees

More than a year

4.0
July 2020

INFOR ERP LN System Review

Pros

The system is highly customizable, and we can quickly implement additional functionalities with ease of programming adjustments.

Cons

One of the things we missed the most was a more advanced EDI module and the absence of comprehensive standard workflows.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M

Maik

Machinery, 500+ employees

More than a year

5.0
July 2020

The best and modern ERP systems

Pros

Our users are big fans of the modern user interface. It is user-friendly, highly flexible, and even after customization, we can easily upgrade to new versions without hassle.

Cons

Leveraging ION as middleware allows us to seamlessly connect with a variety of third-party systems, enabling digitalization of our business processes with suppliers and customers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

2.0
June 2020

Unreasonably

Pros

While the user interface is easy to learn, navigating and customizing it is not as simple as I thought. The presence of the web interface adds to the complexity.

Cons

I found the Accounting/Finance/Controlling/Planning functionalities to be weak and I would not recommend them. The reporting functionalities are barely implemented out of the box. Implementing Infor LN across multiple countries in an international environment can be a painful process.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

4

Functionality

2

M

Mark

Aviation & Aerospace, 500+ employees

More than a year

4.0
September 2019

Transforming the company into this software

Pros

The ease of use was a major factor for us, especially when transitioning from Baan. The implementation process went smoothly.

Cons

There is nothing noteworthy to mention. Everything flows together smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

More than a year

4.0
June 2019

Agile ERP application

Pros

The system is heavily focused on manufacturing and nicely incorporates the principles of the industrial revolution 4.0 in a modern way, offering greater flexibility to users. The visibility of business KPIs, strong inventory, cash management, and supply and demand relationship capabilities are standout features of Infor LN.

Cons

The print report formatting in Ln application needs improvement to make it more useful for users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

V

Viraj

Construction, 500+ employees

More than a year

4.0
April 2019

What is Best in LN over other ERPs

Pros

The product functionalities are superb and continuous improvements are being made. The flexibility to customize the user interface surpasses that of any other available ERPs at the moment.

Cons

The time required to complete a single entry is excessive, and there are no other options or defaults available to streamline the entry process.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

Mushtaq

Consumer Goods, 500+ employees

More than a year

4.0
April 2019

LN IN manufacturing

Pros

We are impressed with the new features and functionalities available under the OS platform and the connectivity facilitated through BODS.

Cons

I feel that the mobile apps (Mingle) need further upgrades and additional fields incorporated.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Andrea

Machinery, 500+ employees

More than a year

5.0
April 2019

Infor LN Review

Pros

As a user, I have witnessed frequent development of new functionalities in Infor LN. Over the years, I have seen significant improvements in all modules, which has left me eager to install new releases. The extensibility feature is particularly impressive. It allows me to customize the business logic without affecting the original source code. This freedom enables me to seamlessly transition to newer releases without disrupting my business continuity. Additionally, having a cloud option is crucial for customers. The integration capabilities, such as ION integrations with BOD (XML) and API are the best tools for seamless communication with other software.

Cons

The complexity of this product should be acknowledged. It is primarily designed for large companies with multiple individuals managing various aspects of the process. However, for small branches where a few people have to handle tasks such as warehousing and invoicing, it can become overwhelming.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

D

Daniel

Electrical/Electronic Manufacturing, 500+ employees

More than a year

4.0
April 2019

LN 10.5 review / Flex

Pros

I am pleased by the state of the art GUI in Infor LN, which works smoothly on common browsers like Chrome and IE. It even runs on a Raspberry Pi. The ability to perform generic Excel exports and imports, along with the personalization feature to hide non-required fields and tabs in sessions, adds to the richness of functionality. Overall, Infor LN proves to be an excellent fit for companies operating in multiple countries and various industries.

Cons

I find that some fields, like item code description and business partner name, have inadequate length.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

Less than a year

3.0
February 2019

Not so great

Pros

If implemented correctly, this ERP can be a valuable asset for any company. Its flexibility for customization and extensive list of features are noteworthy.

Cons

The user friendliness of the software leaves much to be desired. There are numerous glitches, and it is annoying when a feature works perfectly one moment and suddenly fails to function the next time.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

6

M

Mohit

Farming, 500+ employees

More than a year

5.0
August 2018

Awesome enterprise grade software

Pros

Infor LN offers high customizability, easy deployment and a user friendly GUI. It stands as a benchmark solution for the manufacturing industry with excellent localization and great customer support.

Cons

I have experienced licensing issues, particularly when it comes to handling single sign-on capabilities. It could be improved in this area. Other than that, the software is great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
July 2018

Infor ERP Review

Pros

One of the advantages of Infor ERP is its competitive pricing compared to SAP, while still delivering comparable functionalities.

Cons

The only downside I can think of is its significantly higher cost compared to Microsoft Dynamics, which sometimes leads customers to choose Dynamics instead.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Ben

Electrical/Electronic Manufacturing, 101-500 employees

Less than a year

2.0
August 2017

Nice interface, Bad support

Pros

We have successfully synchronized with third-party software, and the performance is significantly better than in previous versions. The functionality to directly email reports from LN is a nice addition.

Cons

The support provided is subpar. I have had tickets open for nearly three months without resolution. Whenever patches or solution updates are released, they often introduce new issues and greatly impact the end users.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

2

Functionality

10