Total 38 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

26%

4

Stars

42%

3

Stars

16%

2

Stars

8%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

J

Julian

Wholesale, 51-100 employees

More than a year

1.0
May 2024

INFOR LN - no product for medium-sized companies

Pros

Personally, I find the WebUI to be good, but I do not recommend the other features.

Cons

Despite having sufficient server resources, I experienced poor performance with Infor LN. The availability of consulting partners is rare and the support from INFOR has been lacking.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

V

volker

Automotive, 51-100 employees

More than a year

1.0
December 2023

Rip-off company

Pros

I learned that I won't need it again and that there is no need to sign a maintenance contract, they simply rest.

Cons

Every effort requires financial investment and it feels unfair when the project manager includes a 15% cost markup, benefiting themselves at the expense of others similar to certain political situations.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

1

Functionality

5

C

Carlos

Education Management, 500+ employees

More than a year

4.0
October 2023

Not the best ERP solution

Pros

I like the clean presentation of information on the systems homepage.

Cons

I encountered multiple errors and faced difficulties with several functions that did not work on the first attempt.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

7

M

Matthew

Photography, 1-10 employees

Less than 6 months

4.0
July 2023

Great software

Pros

This software offers numerous management functions and proves useful for price management.

Cons

Fortunately I have not come across any problems so far.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J

Jacson

Information Technology and Services, 11-50 employees

More than a year

5.0
March 2023

Best ERP

Pros

I find this ERP system easy to use, with data traceability and cloud-based accessibility. It is practical for inventory management and calculating costs.

Cons

The software is robust in nature. The On-Premises version has some limitations and incurs maintenance costs. However, the new Cloud version of the ERP is fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ines

E-Learning, 11-50 employees

Less than a year

3.0
March 2023

Not very robust ERP system

Pros

I am very happy by its ability to properly manage the entire companys inventory in a simple and an excellent manner.

Cons

I have experienced frequent access errors and encountered issues with updates.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

A

Anonymous

Not Specified, 101-500 employees

More than a year

4.0
February 2023

LN Valuation

Pros

The stock management capabilities and the ease of learning how to use it are the strong points of this software.

Cons

The integration of EDI is not as seamless as desired.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
January 2023

Infor LN

Pros

I have been using this software for two years now, and I can confidently say that it provides a great experience. Serialized items are well maintained and used for warranty purposes of our products.

Cons

Retrieving data from the bill register such as sales orders or purchase orders, takes a significant amount of time for file downloads based on the data volume.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Alberth

Outsourcing/Offshoring, 500+ employees

Less than 6 months

4.0
January 2023

An organized way to release assets from our warehouses.

Pros

The information provided through Salesforce was accurate and properly documented in LN. Dispatching and releasing assets from LN was much easier compared to other asset/manufacturing storage sites.

Cons

The visual platform has an outdated appearance. Initially, it is difficult to find the icons and options we are looking for.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

10

Functionality

8

L

lakhmichand

Defense & Space, 500+ employees

More than a year

4.0
November 2022

effectiveness of INFOR LN for

Pros

This ERP solution offers ease of use, comprehensive modules and sessions, and the ability for customization.

Cons

The presence of various modules under DEM sometimes causes delays when searching.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Ferhat

Machinery, 11-50 employees

Less than a year

5.0
November 2022

Comprehensive ERP platform with extensive features

Pros

In my opinion, Infor LN is the most comprehensive ERP solution that perfectly meets our requirements.

Cons

Infor LN has the potential to provide a better support solution and offer more affordable pricing plans.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rui

Automotive, 101-500 employees

More than a year

3.0
November 2022

Infor LN Resources

Pros

It excellently manages the follow-up and evaluation of suppliers and the direct materials purchased.

Cons

The different sessions in the system are complex and problem solving or resolving doubts can be cause trouble.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

7

C

Claudia

Automotive, 101-500 employees

More than a year

3.0
October 2022

Infor LN

Pros

I really love the fact that this product provides every management information of the company in a single, unified platform.

Cons

It would be beneficial for the software to be more user friendly and visually appealing. The necessary information often requires multiple clicks and some of the terminology used does not align well with the tasks at hand.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7

P

Paulo

Automotive, 101-500 employees

More than a year

3.0
October 2022

With a lot to optimize.

Pros

Recent improvements have given me hope that this software will become even more capable in the future.

Cons

There are aspects of the system that are complex and not intuitive. Everything needs to be parameterized and the user friendliness could be improved significantly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

C

Carlos

Automotive, 101-500 employees

Less than a year

2.0
October 2022

Infor Ln - Too Much Complexity

Pros

I am pleased with the softwares ability to easily and quickly place orders and access internal material stocks.

Cons

The software contains many complex and unclear functions, leading to successive errors that ultimately impact the overall operations and result in customer complaints.

Rating Distribution

Ease of use

1

Value for money

7

Customer Support

3

Functionality

5

J

Jacob

Health, Wellness and Fitness, 101-500 employees

Less than a year

4.0
June 2022

Good, but not perfect

Pros

I find the product quite easy to use. The table formats for data allow me to quickly pull data into Excel for analysis outside of LN. The integration with Vertex, UPS, and FedEx is also seamless.

Cons

If your business process does not align properly with the LN system, it becomes a struggle. The system is challenging to adjust or modify according to specific needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

S

Sergio

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

4.0
February 2022

Advanced management software

Pros

In my experience with Infor LN, I primarily use it for inserting bills of materials (BOMs) for various products and attributing availability (AVL) to each component. The program, with its customized modules, truly shines in this regard. Additionally, the processing cycles, along with the allocation of time and hourly quotas, enable the system to manage costs and sales margins. Extracting data in Excel format provides a very effective way to control and identify any inaccuracies in the data entered by different users.

Cons

When using the various data search windows, I noticed that if I enter codes that are not present, the subsequent codes are displayed in alphabetical order without any indication that the required code was not selected.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jens

Machinery, 11-50 employees

Less than 6 months

1.0
July 2021

Local implementation of Infor ERP software in Thailand a very painful experience

Pros

Unfortunately, we have not been able to use it yet due to a delayed implementation project of two years. Thus, I cannot speak much about the real advantages of the software. However, my impression is that it is a combination of different software packages that are not fully aligned yet.

Cons

The implementation process with a local distributor in Thailand proved to be a challenging experience. There were frequent changes in project managers, and customization was difficult to achieve. Eventually, we had to seek assistance from an Infor office in Singapore, which incurred additional costs. Unfortunately, the Singapore office showed little concern for the local distributor, with each party prioritizing their own profit and cost center. We received no meaningful consultancy or training support. The lack of alignment among project managers and software engineers left us in a difficult position of managing the project ourselves.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Z

Zina

Hospital & Health Care, 101-500 employees

More than a year

5.0
June 2021

Infor review

Pros

In our financial management and reporting, we utilize Infor, which seamlessly connects with our accounting software, Sage (F9). The functionality allows us to create various reports in a user-friendly Excel version, which proves valuable for financial reviews and reporting.

Cons

While the software is generally user-friendly, it can be quite sensitive and challenging to fix once errors occur. Since it handles various links, it is crucial not to erase formulas or break links, as it can jeopardize all connected reporting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tushar

Packaging and Containers, 500+ employees

More than a year

5.0
October 2020

LN Review

Pros

There are exciting developments happening in terms of total integration and new features being developed.

Cons

There is a scarcity of training material available, and the promotion or instruction of available functionalities is lacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tom

Automotive, 500+ employees

More than a year

3.0
September 2020

Process and systems modernisation programme

Pros

The introduction of systemic controls through the use of Infor LN has had a significant impact across different areas of the enterprise. Although initially seen as potentially bureaucratic and pedantic, the resulting benefits stem from better organization of activities involved in delivering high-quality manufactured products.

Cons

Although the system now functions adequately, the process of identifying and developing interfaces to external systems was confusing and time-consuming. Despite ION being described as modern, simple, and easy to deploy, it required significant effort to ensure it worked correctly in practice.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

4

Functionality

6

S

Stephen

Automotive, 101-500 employees

More than a year

4.0
July 2020

something about Infor LN 10.5

Pros

From my perspective, the user experience is the best I have ever seen.

Cons

As a user, I found that the suite lacks an MPS module, so I had to search for a third-party option.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

J

Janet

Plastics, 51-100 employees

Less than a year

5.0
July 2020

Infor LN

Pros

I was impressed by the user-friendly features of Infor LN. As a completely new user, I was able to adapt to it quickly.

Cons

Personally, I have no complaints about Infor LN. It has been great to use, although it might be considered too flexible for controls.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raghav

Automotive, 500+ employees

More than a year

4.0
July 2020

Review of ERP LN

Pros

The standard product is comprehensive and capable of addressing many of our business requirements. The softwares customization layer is excellent. We can easily customize the standard product to meet our specific business needs without having to modify the source code.

Cons

I believe the user interface should be simplified for easier navigation throughout the software. Currently, it feels complex. Additionally, there is a limited availability of resources in the market for hiring, and the partner ecosystem is not strong.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C

Cyril

Aviation & Aerospace, 101-500 employees

More than a year

5.0
July 2020

Information about Infor LN

Pros

What we really liked was the organization of the data and the insights we could derive from it. Additionally, Infor LN allows us to create personalized data by adding fields and better adapting the processes to our company.

Cons

We utilize the Internet Explorer version of INFOR LN, and I think there is room for improvement in the responsiveness of navigation between each field.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Dawid

Consumer Electronics, 500+ employees

More than a year

4.0
July 2020

INFOR ERP LN System Review

Pros

The system is highly customizable, and we can quickly implement additional functionalities with ease of programming adjustments.

Cons

One of the things we missed the most was a more advanced EDI module and the absence of comprehensive standard workflows.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M

Maik

Machinery, 500+ employees

More than a year

5.0
July 2020

The best and modern ERP systems

Pros

Our users are big fans of the modern user interface. It is user-friendly, highly flexible, and even after customization, we can easily upgrade to new versions without hassle.

Cons

Leveraging ION as middleware allows us to seamlessly connect with a variety of third-party systems, enabling digitalization of our business processes with suppliers and customers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

2.0
June 2020

Unreasonably

Pros

While the user interface is easy to learn, navigating and customizing it is not as simple as I thought. The presence of the web interface adds to the complexity.

Cons

I found the Accounting/Finance/Controlling/Planning functionalities to be weak and I would not recommend them. The reporting functionalities are barely implemented out of the box. Implementing Infor LN across multiple countries in an international environment can be a painful process.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

4

Functionality

2

M

Mark

Aviation & Aerospace, 500+ employees

More than a year

4.0
September 2019

Transforming the company into this software

Pros

The ease of use was a major factor for us, especially when transitioning from Baan. The implementation process went smoothly.

Cons

There is nothing noteworthy to mention. Everything flows together smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

More than a year

4.0
June 2019

Agile ERP application

Pros

The system is heavily focused on manufacturing and nicely incorporates the principles of the industrial revolution 4.0 in a modern way, offering greater flexibility to users. The visibility of business KPIs, strong inventory, cash management, and supply and demand relationship capabilities are standout features of Infor LN.

Cons

The print report formatting in Ln application needs improvement to make it more useful for users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

V

Viraj

Construction, 500+ employees

More than a year

4.0
April 2019

What is Best in LN over other ERPs

Pros

The product functionalities are superb and continuous improvements are being made. The flexibility to customize the user interface surpasses that of any other available ERPs at the moment.

Cons

The time required to complete a single entry is excessive, and there are no other options or defaults available to streamline the entry process.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

Mushtaq

Consumer Goods, 500+ employees

More than a year

4.0
April 2019

LN IN manufacturing

Pros

We are impressed with the new features and functionalities available under the OS platform and the connectivity facilitated through BODS.

Cons

I feel that the mobile apps (Mingle) need further upgrades and additional fields incorporated.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Andrea

Machinery, 500+ employees

More than a year

5.0
April 2019

Infor LN Review

Pros

As a user, I have witnessed frequent development of new functionalities in Infor LN. Over the years, I have seen significant improvements in all modules, which has left me eager to install new releases. The extensibility feature is particularly impressive. It allows me to customize the business logic without affecting the original source code. This freedom enables me to seamlessly transition to newer releases without disrupting my business continuity. Additionally, having a cloud option is crucial for customers. The integration capabilities, such as ION integrations with BOD (XML) and API are the best tools for seamless communication with other software.

Cons

The complexity of this product should be acknowledged. It is primarily designed for large companies with multiple individuals managing various aspects of the process. However, for small branches where a few people have to handle tasks such as warehousing and invoicing, it can become overwhelming.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

D

Daniel

Electrical/Electronic Manufacturing, 500+ employees

More than a year

4.0
April 2019

LN 10.5 review / Flex

Pros

I am pleased by the state of the art GUI in Infor LN, which works smoothly on common browsers like Chrome and IE. It even runs on a Raspberry Pi. The ability to perform generic Excel exports and imports, along with the personalization feature to hide non-required fields and tabs in sessions, adds to the richness of functionality. Overall, Infor LN proves to be an excellent fit for companies operating in multiple countries and various industries.

Cons

I find that some fields, like item code description and business partner name, have inadequate length.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

Less than a year

3.0
February 2019

Not so great

Pros

If implemented correctly, this ERP can be a valuable asset for any company. Its flexibility for customization and extensive list of features are noteworthy.

Cons

The user friendliness of the software leaves much to be desired. There are numerous glitches, and it is annoying when a feature works perfectly one moment and suddenly fails to function the next time.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

6

M

Mohit

Farming, 500+ employees

More than a year

5.0
August 2018

Awesome enterprise grade software

Pros

Infor LN offers high customizability, easy deployment and a user friendly GUI. It stands as a benchmark solution for the manufacturing industry with excellent localization and great customer support.

Cons

I have experienced licensing issues, particularly when it comes to handling single sign-on capabilities. It could be improved in this area. Other than that, the software is great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
July 2018

Infor ERP Review

Pros

One of the advantages of Infor ERP is its competitive pricing compared to SAP, while still delivering comparable functionalities.

Cons

The only downside I can think of is its significantly higher cost compared to Microsoft Dynamics, which sometimes leads customers to choose Dynamics instead.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Ben

Electrical/Electronic Manufacturing, 101-500 employees

Less than a year

2.0
August 2017

Nice interface, Bad support

Pros

We have successfully synchronized with third-party software, and the performance is significantly better than in previous versions. The functionality to directly email reports from LN is a nice addition.

Cons

The support provided is subpar. I have had tickets open for nearly three months without resolution. Whenever patches or solution updates are released, they often introduce new issues and greatly impact the end users.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

2

Functionality

10