Infor LN Reviews

Pros

Personally, I find the WebUI to be good, but I do not recommend the other features.

Cons

Despite having sufficient server resources, I experienced poor performance with Infor LN. The availability of consulting partners is rare and the support from INFOR has been lacking.

Pros

I learned that I won't need it again and that there is no need to sign a maintenance contract, they simply rest.

Cons

Every effort requires financial investment and it feels unfair when the project manager includes a 15% cost markup, benefiting themselves at the expense of others similar to certain political situations.

Pros

I like the clean presentation of information on the systems homepage.

Cons

I encountered multiple errors and faced difficulties with several functions that did not work on the first attempt.

Pros

This software offers numerous management functions and proves useful for price management.

Cons

Fortunately I have not come across any problems so far.

Pros

I find this ERP system easy to use, with data traceability and cloud-based accessibility. It is practical for inventory management and calculating costs.

Cons

The software is robust in nature. The On-Premises version has some limitations and incurs maintenance costs. However, the new Cloud version of the ERP is fantastic.

Pros

I am very happy by its ability to properly manage the entire companys inventory in a simple and an excellent manner.

Cons

I have experienced frequent access errors and encountered issues with updates.

Pros

The stock management capabilities and the ease of learning how to use it are the strong points of this software.

Cons

The integration of EDI is not as seamless as desired.

Pros

I have been using this software for two years now, and I can confidently say that it provides a great experience. Serialized items are well maintained and used for warranty purposes of our products.

Cons

Retrieving data from the bill register such as sales orders or purchase orders, takes a significant amount of time for file downloads based on the data volume.

Pros

The information provided through Salesforce was accurate and properly documented in LN. Dispatching and releasing assets from LN was much easier compared to other asset/manufacturing storage sites.

Cons

The visual platform has an outdated appearance. Initially, it is difficult to find the icons and options we are looking for.

Pros

This ERP solution offers ease of use, comprehensive modules and sessions, and the ability for customization.

Cons

The presence of various modules under DEM sometimes causes delays when searching.

Pros

In my opinion, Infor LN is the most comprehensive ERP solution that perfectly meets our requirements.

Cons

Infor LN has the potential to provide a better support solution and offer more affordable pricing plans.

Pros

It excellently manages the follow-up and evaluation of suppliers and the direct materials purchased.

Cons

The different sessions in the system are complex and problem solving or resolving doubts can be cause trouble.

Pros

I really love the fact that this product provides every management information of the company in a single, unified platform.

Cons

It would be beneficial for the software to be more user friendly and visually appealing. The necessary information often requires multiple clicks and some of the terminology used does not align well with the tasks at hand.

Pros

Recent improvements have given me hope that this software will become even more capable in the future.

Cons

There are aspects of the system that are complex and not intuitive. Everything needs to be parameterized and the user friendliness could be improved significantly.

Pros

I am pleased with the softwares ability to easily and quickly place orders and access internal material stocks.

Cons

The software contains many complex and unclear functions, leading to successive errors that ultimately impact the overall operations and result in customer complaints.

Pros

I find the product quite easy to use. The table formats for data allow me to quickly pull data into Excel for analysis outside of LN. The integration with Vertex, UPS, and FedEx is also seamless.

Cons

If your business process does not align properly with the LN system, it becomes a struggle. The system is challenging to adjust or modify according to specific needs.

Pros

In my experience with Infor LN, I primarily use it for inserting bills of materials (BOMs) for various products and attributing availability (AVL) to each component. The program, with its customized modules, truly shines in this regard. Additionally, the processing cycles, along with the allocation of time and hourly quotas, enable the system to manage costs and sales margins. Extracting data in Excel format provides a very effective way to control and identify any inaccuracies in the data entered by different users.

Cons

When using the various data search windows, I noticed that if I enter codes that are not present, the subsequent codes are displayed in alphabetical order without any indication that the required code was not selected.

Pros

Unfortunately, we have not been able to use it yet due to a delayed implementation project of two years. Thus, I cannot speak much about the real advantages of the software. However, my impression is that it is a combination of different software packages that are not fully aligned yet.

Cons

The implementation process with a local distributor in Thailand proved to be a challenging experience. There were frequent changes in project managers, and customization was difficult to achieve. Eventually, we had to seek assistance from an Infor office in Singapore, which incurred additional costs. Unfortunately, the Singapore office showed little concern for the local distributor, with each party prioritizing their own profit and cost center. We received no meaningful consultancy or training support. The lack of alignment among project managers and software engineers left us in a difficult position of managing the project ourselves.

Pros

In our financial management and reporting, we utilize Infor, which seamlessly connects with our accounting software, Sage (F9). The functionality allows us to create various reports in a user-friendly Excel version, which proves valuable for financial reviews and reporting.

Cons

While the software is generally user-friendly, it can be quite sensitive and challenging to fix once errors occur. Since it handles various links, it is crucial not to erase formulas or break links, as it can jeopardize all connected reporting.

Pros

There are exciting developments happening in terms of total integration and new features being developed.

Cons

There is a scarcity of training material available, and the promotion or instruction of available functionalities is lacking.