Julian
Wholesale, 51-100 employees
More than a year
“INFOR LN - no product for medium-sized companies
Pros
Personally, I find the WebUI to be good, but I do not recommend the other features.
Cons
Despite having sufficient server resources, I experienced poor performance with Infor LN. The availability of consulting partners is rare and the support from INFOR has been lacking.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
volker
Automotive, 51-100 employees
More than a year
“Rip-off company
Pros
I learned that I won't need it again and that there is no need to sign a maintenance contract, they simply rest.
Cons
Every effort requires financial investment and it feels unfair when the project manager includes a 15% cost markup, benefiting themselves at the expense of others similar to certain political situations.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
5
Carlos
Education Management, 500+ employees
More than a year
“Not the best ERP solution
Pros
I like the clean presentation of information on the systems homepage.
Cons
I encountered multiple errors and faced difficulties with several functions that did not work on the first attempt.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
8
Functionality
7
Matthew
Photography, 1-10 employees
Less than 6 months
“Great software
Pros
This software offers numerous management functions and proves useful for price management.
Cons
Fortunately I have not come across any problems so far.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Jacson
Information Technology and Services, 11-50 employees
More than a year
“Best ERP
Pros
I find this ERP system easy to use, with data traceability and cloud-based accessibility. It is practical for inventory management and calculating costs.
Cons
The software is robust in nature. The On-Premises version has some limitations and incurs maintenance costs. However, the new Cloud version of the ERP is fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ines
E-Learning, 11-50 employees
Less than a year
“Not very robust ERP system
Pros
I am very happy by its ability to properly manage the entire companys inventory in a simple and an excellent manner.
Cons
I have experienced frequent access errors and encountered issues with updates.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Anonymous
Not Specified, 101-500 employees
More than a year
“LN Valuation
Pros
The stock management capabilities and the ease of learning how to use it are the strong points of this software.
Cons
The integration of EDI is not as seamless as desired.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Infor LN
Pros
I have been using this software for two years now, and I can confidently say that it provides a great experience. Serialized items are well maintained and used for warranty purposes of our products.
Cons
Retrieving data from the bill register such as sales orders or purchase orders, takes a significant amount of time for file downloads based on the data volume.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alberth
Outsourcing/Offshoring, 500+ employees
Less than 6 months
“An organized way to release assets from our warehouses.
Pros
The information provided through Salesforce was accurate and properly documented in LN. Dispatching and releasing assets from LN was much easier compared to other asset/manufacturing storage sites.
Cons
The visual platform has an outdated appearance. Initially, it is difficult to find the icons and options we are looking for.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
10
Functionality
8
lakhmichand
Defense & Space, 500+ employees
More than a year
“effectiveness of INFOR LN for
Pros
This ERP solution offers ease of use, comprehensive modules and sessions, and the ability for customization.
Cons
The presence of various modules under DEM sometimes causes delays when searching.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ferhat
Machinery, 11-50 employees
Less than a year
“Comprehensive ERP platform with extensive features
Pros
In my opinion, Infor LN is the most comprehensive ERP solution that perfectly meets our requirements.
Cons
Infor LN has the potential to provide a better support solution and offer more affordable pricing plans.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rui
Automotive, 101-500 employees
More than a year
“Infor LN Resources
Pros
It excellently manages the follow-up and evaluation of suppliers and the direct materials purchased.
Cons
The different sessions in the system are complex and problem solving or resolving doubts can be cause trouble.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
6
Functionality
7
Claudia
Automotive, 101-500 employees
More than a year
“Infor LN
Pros
I really love the fact that this product provides every management information of the company in a single, unified platform.
Cons
It would be beneficial for the software to be more user friendly and visually appealing. The necessary information often requires multiple clicks and some of the terminology used does not align well with the tasks at hand.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
7
Paulo
Automotive, 101-500 employees
More than a year
“With a lot to optimize.
Pros
Recent improvements have given me hope that this software will become even more capable in the future.
Cons
There are aspects of the system that are complex and not intuitive. Everything needs to be parameterized and the user friendliness could be improved significantly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Carlos
Automotive, 101-500 employees
Less than a year
“Infor Ln - Too Much Complexity
Pros
I am pleased with the softwares ability to easily and quickly place orders and access internal material stocks.
Cons
The software contains many complex and unclear functions, leading to successive errors that ultimately impact the overall operations and result in customer complaints.
Rating Distribution
Ease of use
1
Value for money
7
Customer Support
3
Functionality
5
Jacob
Health, Wellness and Fitness, 101-500 employees
Less than a year
“Good, but not perfect
Pros
I find the product quite easy to use. The table formats for data allow me to quickly pull data into Excel for analysis outside of LN. The integration with Vertex, UPS, and FedEx is also seamless.
Cons
If your business process does not align properly with the LN system, it becomes a struggle. The system is challenging to adjust or modify according to specific needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Sergio
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
“Advanced management software
Pros
In my experience with Infor LN, I primarily use it for inserting bills of materials (BOMs) for various products and attributing availability (AVL) to each component. The program, with its customized modules, truly shines in this regard. Additionally, the processing cycles, along with the allocation of time and hourly quotas, enable the system to manage costs and sales margins. Extracting data in Excel format provides a very effective way to control and identify any inaccuracies in the data entered by different users.
Cons
When using the various data search windows, I noticed that if I enter codes that are not present, the subsequent codes are displayed in alphabetical order without any indication that the required code was not selected.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jens
Machinery, 11-50 employees
Less than 6 months
“Local implementation of Infor ERP software in Thailand a very painful experience
Pros
Unfortunately, we have not been able to use it yet due to a delayed implementation project of two years. Thus, I cannot speak much about the real advantages of the software. However, my impression is that it is a combination of different software packages that are not fully aligned yet.
Cons
The implementation process with a local distributor in Thailand proved to be a challenging experience. There were frequent changes in project managers, and customization was difficult to achieve. Eventually, we had to seek assistance from an Infor office in Singapore, which incurred additional costs. Unfortunately, the Singapore office showed little concern for the local distributor, with each party prioritizing their own profit and cost center. We received no meaningful consultancy or training support. The lack of alignment among project managers and software engineers left us in a difficult position of managing the project ourselves.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Zina
Hospital & Health Care, 101-500 employees
More than a year
“Infor review
Pros
In our financial management and reporting, we utilize Infor, which seamlessly connects with our accounting software, Sage (F9). The functionality allows us to create various reports in a user-friendly Excel version, which proves valuable for financial reviews and reporting.
Cons
While the software is generally user-friendly, it can be quite sensitive and challenging to fix once errors occur. Since it handles various links, it is crucial not to erase formulas or break links, as it can jeopardize all connected reporting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tushar
Packaging and Containers, 500+ employees
More than a year
“LN Review
Pros
There are exciting developments happening in terms of total integration and new features being developed.
Cons
There is a scarcity of training material available, and the promotion or instruction of available functionalities is lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Automotive, 500+ employees
More than a year
“Process and systems modernisation programme
Pros
The introduction of systemic controls through the use of Infor LN has had a significant impact across different areas of the enterprise. Although initially seen as potentially bureaucratic and pedantic, the resulting benefits stem from better organization of activities involved in delivering high-quality manufactured products.
Cons
Although the system now functions adequately, the process of identifying and developing interfaces to external systems was confusing and time-consuming. Despite ION being described as modern, simple, and easy to deploy, it required significant effort to ensure it worked correctly in practice.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
4
Functionality
6
Stephen
Automotive, 101-500 employees
More than a year
“something about Infor LN 10.5
Pros
From my perspective, the user experience is the best I have ever seen.
Cons
As a user, I found that the suite lacks an MPS module, so I had to search for a third-party option.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Janet
Plastics, 51-100 employees
Less than a year
“Infor LN
Pros
I was impressed by the user-friendly features of Infor LN. As a completely new user, I was able to adapt to it quickly.
Cons
Personally, I have no complaints about Infor LN. It has been great to use, although it might be considered too flexible for controls.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raghav
Automotive, 500+ employees
More than a year
“Review of ERP LN
Pros
The standard product is comprehensive and capable of addressing many of our business requirements. The softwares customization layer is excellent. We can easily customize the standard product to meet our specific business needs without having to modify the source code.
Cons
I believe the user interface should be simplified for easier navigation throughout the software. Currently, it feels complex. Additionally, there is a limited availability of resources in the market for hiring, and the partner ecosystem is not strong.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Cyril
Aviation & Aerospace, 101-500 employees
More than a year
“Information about Infor LN
Pros
What we really liked was the organization of the data and the insights we could derive from it. Additionally, Infor LN allows us to create personalized data by adding fields and better adapting the processes to our company.
Cons
We utilize the Internet Explorer version of INFOR LN, and I think there is room for improvement in the responsiveness of navigation between each field.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dawid
Consumer Electronics, 500+ employees
More than a year
“INFOR ERP LN System Review
Pros
The system is highly customizable, and we can quickly implement additional functionalities with ease of programming adjustments.
Cons
One of the things we missed the most was a more advanced EDI module and the absence of comprehensive standard workflows.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Maik
Machinery, 500+ employees
More than a year
“The best and modern ERP systems
Pros
Our users are big fans of the modern user interface. It is user-friendly, highly flexible, and even after customization, we can easily upgrade to new versions without hassle.
Cons
Leveraging ION as middleware allows us to seamlessly connect with a variety of third-party systems, enabling digitalization of our business processes with suppliers and customers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Unreasonably
Pros
While the user interface is easy to learn, navigating and customizing it is not as simple as I thought. The presence of the web interface adds to the complexity.
Cons
I found the Accounting/Finance/Controlling/Planning functionalities to be weak and I would not recommend them. The reporting functionalities are barely implemented out of the box. Implementing Infor LN across multiple countries in an international environment can be a painful process.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
4
Functionality
2
Mark
Aviation & Aerospace, 500+ employees
More than a year
“Transforming the company into this software
Pros
The ease of use was a major factor for us, especially when transitioning from Baan. The implementation process went smoothly.
Cons
There is nothing noteworthy to mention. Everything flows together smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“Agile ERP application
Pros
The system is heavily focused on manufacturing and nicely incorporates the principles of the industrial revolution 4.0 in a modern way, offering greater flexibility to users. The visibility of business KPIs, strong inventory, cash management, and supply and demand relationship capabilities are standout features of Infor LN.
Cons
The print report formatting in Ln application needs improvement to make it more useful for users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Viraj
Construction, 500+ employees
More than a year
“What is Best in LN over other ERPs
Pros
The product functionalities are superb and continuous improvements are being made. The flexibility to customize the user interface surpasses that of any other available ERPs at the moment.
Cons
The time required to complete a single entry is excessive, and there are no other options or defaults available to streamline the entry process.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Mushtaq
Consumer Goods, 500+ employees
More than a year
“LN IN manufacturing
Pros
We are impressed with the new features and functionalities available under the OS platform and the connectivity facilitated through BODS.
Cons
I feel that the mobile apps (Mingle) need further upgrades and additional fields incorporated.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Andrea
Machinery, 500+ employees
More than a year
“Infor LN Review
Pros
As a user, I have witnessed frequent development of new functionalities in Infor LN. Over the years, I have seen significant improvements in all modules, which has left me eager to install new releases. The extensibility feature is particularly impressive. It allows me to customize the business logic without affecting the original source code. This freedom enables me to seamlessly transition to newer releases without disrupting my business continuity. Additionally, having a cloud option is crucial for customers. The integration capabilities, such as ION integrations with BOD (XML) and API are the best tools for seamless communication with other software.
Cons
The complexity of this product should be acknowledged. It is primarily designed for large companies with multiple individuals managing various aspects of the process. However, for small branches where a few people have to handle tasks such as warehousing and invoicing, it can become overwhelming.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Daniel
Electrical/Electronic Manufacturing, 500+ employees
More than a year
“LN 10.5 review / Flex
Pros
I am pleased by the state of the art GUI in Infor LN, which works smoothly on common browsers like Chrome and IE. It even runs on a Raspberry Pi. The ability to perform generic Excel exports and imports, along with the personalization feature to hide non-required fields and tabs in sessions, adds to the richness of functionality. Overall, Infor LN proves to be an excellent fit for companies operating in multiple countries and various industries.
Cons
I find that some fields, like item code description and business partner name, have inadequate length.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 101-500 employees
Less than a year
“Not so great
Pros
If implemented correctly, this ERP can be a valuable asset for any company. Its flexibility for customization and extensive list of features are noteworthy.
Cons
The user friendliness of the software leaves much to be desired. There are numerous glitches, and it is annoying when a feature works perfectly one moment and suddenly fails to function the next time.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
Mohit
Farming, 500+ employees
More than a year
“Awesome enterprise grade software
Pros
Infor LN offers high customizability, easy deployment and a user friendly GUI. It stands as a benchmark solution for the manufacturing industry with excellent localization and great customer support.
Cons
I have experienced licensing issues, particularly when it comes to handling single sign-on capabilities. It could be improved in this area. Other than that, the software is great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Infor ERP Review
Pros
One of the advantages of Infor ERP is its competitive pricing compared to SAP, while still delivering comparable functionalities.
Cons
The only downside I can think of is its significantly higher cost compared to Microsoft Dynamics, which sometimes leads customers to choose Dynamics instead.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ben
Electrical/Electronic Manufacturing, 101-500 employees
Less than a year
“Nice interface, Bad support
Pros
We have successfully synchronized with third-party software, and the performance is significantly better than in previous versions. The functionality to directly email reports from LN is a nice addition.
Cons
The support provided is subpar. I have had tickets open for nearly three months without resolution. Whenever patches or solution updates are released, they often introduce new issues and greatly impact the end users.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
2
Functionality
10
