Anonymous
Manufacturing, 500+ employees
“powerful plant data tracking
Pros
Being able to track a large amount of data across our plants has been really valuable. Remote batch auditing is especially important for my role and this system handles that well. The Excel integration is also a big plus since it gives us more flexibility for customized analysis. From my side, I haven't run into any issues with the system although I'm not involved with the behind-the-scenes work.
Cons
A few areas of the online portal could be simpler from a UI/UX standpoint but that feels like a fairly minor issue since it's not really the main reason we use the platform.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ricardo R.
Mid Market, 500+ employees
“Useful databases
Pros
The databases, Pi Explorer and the notifications have been really useful and are the parts I value most.
Cons
I think its graphics could be improved because they don't feel very user-friendly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Manoj T.
Mid Market, 500+ employees
“simplifying access to complex data
Pros
In my experience it takes complicated data and turns it into something much more accessible. It offers real-time data management and analysis which helps a lot when making decisions based on actual insights.
Cons
Some of the more advanced features can feel like overkill for smaller operations and the initial setup and configuration usually take quite a bit of time and effort.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Tushar K.
Mid Market, 500+ employees
“gives live data analysis
Pros
Having this product in place has been a game changer for our operations because it collects data and lets us analyze real-time information as it happens. Another big advantage is how well it connects with other tools which makes it really useful to have everything available in one place.
Cons
I do not have many complaints at this point but the learning takes a lot of time and the setup process seemed a bit lengthy to me. Other than that I am still exploring the system and checking for anything else.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ravi P.
Mid Market, 500+ employees
“Easy to set-up
Pros
Using it regularly has made my data analysis much more accurate and manageable. It also supports other useful features and the platform is very simple to use and implement within a business setup.
Cons
They've been doing a good job overall so I really don't have anything to dislike at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10