Total 11 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

0%

3

Stars

18%

2

Stars

9%

1

Stars

9%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

S

Svetlana

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
February 2024

The ultimate fundraising expert.

Pros

This platform is incredibly easy to use and set up, making your donation page look professional and user friendly.

Cons

Some features are not customizable and not all donor data is collected with every transaction due to the payment options donors choose.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Jon

Non-Profit Organization Management, 51-100 employees

More than a year

3.0
January 2022

Nice for free but there's room for improvement.

Pros

It was free and simple to integrate into our sites. We were able to create donation pages and embed forms without any hassle.

Cons

I found it a bit difficult to run reports and the integration for our walk could have been smoother as it didn't allow everyone to access team information as easily.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

J

Jeremy

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

2.0
August 2021

Free not always truly free

Pros

At first glance, this tool does much of what other similar platforms do. It's simple to set up on a basic level.

Cons

The event module is not worth the time. The text-to-donate feature limits donors to one donation and the Apple Pay feature froze, making it difficult for users, also the event module doesn't allow for easy guest list management, it's just a static spreadsheet. All in all, I wouldn't recommend using the event feature.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

1

Functionality

3

H

Heath

Hospitality, 11-50 employees

Less than a year

5.0
August 2021

Highly recommend Give Lively, it's fantastic!

Pros

I love how affordable it is and how easily it integrates with our website.

Cons

More customization options and automatic matching for company donations would be really helpful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

E

Ellie

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
April 2021

The top free fundraising software out there

Pros

When I first heard about it, I could not believe it was free. It's great not to pay a monthly or annual fee for a fundraising product that allows text to give and supports peer to peer fundraising.

Cons

There are a few additional features I would like, like CRM integration or the ability to message from the platform. But considering it is free, I'm not really complaining.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R

Richard

Non-Profit Organization Management, 1-10 employees

Less than 6 months

1.0
February 2021

Is there a catch?

Pros

I have not used it yet and won't until I can find out how much the required Stripe.com account actually costs.

Cons

Your description of the platform is misleading. It's not free without a catch. Give Lively requires a Stripe account, which charges for each transaction. While Stripe offers a nonprofit discount, they don't disclose the exact rate until you set up an account. Give Lively's lack of transparency about this is frustrating.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

B

Brian

Non-Profit Organization Management, 1-10 employees

Free Trial

3.0
March 2020

be cautious, Faith-based organizations

Pros

The best feature for me was definitely "text to give." It was very helpful for us.

Cons

The setup and approval process took longer than expected.

Rating Distribution

Ease of use

5

Value for money

1

Customer Support

1

Functionality

5

S

Sarah

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0
December 2019

A payment platform that connects to your bank account

Pros

I like how easily this account can be linked to a donor's bank account and the donor pays fewer fees as a result.

Cons

Donors' contributions are automatically shown unless they opt out. Some people may not want their donation amounts visible and once it is posted, you can't change it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Publishing, 1-10 employees

Less than 6 months

5.0
December 2019

All non-profit should check out Give Lively

Pros

Give Lively offers so many great features, including text to donate, peer to peer fundraising and event ticketing. Their impact story campaign template is fantastic. The support team is amazing and even responds on weekends! The best part is that all these fundraising tools are available for free for qualifying nonprofits.

Cons

It lacks Double the Donation integration although they are working on it. Also they don't offer CNAME functionality, which other donation platforms do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

M

Maya

Real Estate, 11-50 employees

Less than a year

5.0
November 2019

Discover Give Lively asap

Pros

This donation software is perfect for our small non-profit. It's great that they only take a small percentage of donations and don't charge hefty annual fees. The donation campaigns you can create look great and it integrates easily with our website.

Cons

From our perspective, there is really nothing bad about this software. It does exactly what we need for our small non-profit and does not cost a lot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Religious Institutions, 1-10 employees

Less than 6 months

5.0
May 2019

Fundraising made completely free!

Pros

There are no upfront costs, only the 2.2% Stripe fee. The customer support and account managers are dedicated to helping your non profit succeed. The system is simple but offers a wide range of features including embedded donation widgets and event ticketing software that can handle complex structures. We are excited to explore live donation projections and the text-to-donate feature.

Cons

Sometimes the lack of customization and flexibility is a downside. While they are making improvements, I wish I could remove the peer-to-peer and donate in honor buttons. They have potential but are too complicated for simple campaigns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7