Goodworld Reviews

“Pretty simple and user-friendly

Pros

I like how user friendly this tool is for our entire team. And whenever I run into questions, the support response is pretty quick to help. Having someone readily available who is genuinely helpful makes such a difference in my daily workflow.

Cons

Honestly I cannot think of anything negative to say as the team is friendly and everything is easy to use.

“Reliable but not perfect

Pros

Well I am really impressed with their customer service team. And there are some great features like Spare Change, anonymous donations, covering transaction fees and e-cards that proven helpful to us. Plus the peer to peer giving functionality is pretty great. Overall the whole platform feels very comprehensive and well-built.

Cons

The interface could be more user-friendly as it takes longer than I would like to build campaigns, design pages and make customizations.

“Fundraising tools we were looking for

Pros

Working with their customer service and backend team has been a good experience as they were quick to help us work around any interface limitations or missing features. When we have questions they get back to us fast and actually solve things. So we are planning to keep using this for our digital fundraising campaigns as we start doing more in-person events and galas again.

Cons

I feel like it would be nice if it had integration options for live events.

“Simplifies everything

Pros

Setting up landing pages and campaigns is pretty simple and everything blends well with our WordPress site. Also tracking donations is not a problem anymore and the recurring donation feature works perfectly without any issue too.

Cons

Setting up discounts for tickets or VIP codes is pretty challenging with this system. We also struggle with adding accounts for contacts who dont have email addresses which makes processing event participation more difficult than it should be.

“Simple and effective fundraising solution

Pros

I like that this tool is user friendly and has the ability to customize everything to match our brand perfectly. Plus our rep Brittany is absolutely fantastic as she is always there when we need help and responds quickly to any questions.

Cons

Well I wish there was more flexibility with customizing the layout blocks as it would really help make our pages look better visually.

“Powerful and feature-rich

Pros

Goodworld peer-to-peer fundraising feature has proven really useful for our organization.

Cons

Nothing really stands out as problematic. And I am confident some exciting new features are on the way and I appreciate how the platform evolves alongside our growing needs. They are always there when we need support.

“Happy with our choice

Pros

The technology is fantastic and I like their support team as they are really easy to work with.

Cons

I have not run into any real issues with it so far.