
Raffle Creator Reviews
Total 12 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
JL T.
Management, 11-50 employees
“Made work so easy
Pros
We used to run our raffle manually like printing physical tickets, designing a raffle page and mailing ticket stubs to participants. It took all that off our plate and customer support was available by email whenever we had questions! The software was easy to use and had all the features we needed, including Stripe integration for purchases. Plus automatic 'thank you' emails with ticket numbers saved us postage costs. All our data was real time and easy to upload for reporting. We still printed physical tickets and held a live drawing that raised over $17,000.
Cons
The raffle page template was tricky at first but we had 12 prizes and included photos, descriptions and links to donors' websites. So, yay!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica S.
Volunteering, 51-100 employees
“Great for fundraising
Pros
This software made sales for our fundraiser so simple and efficient. The dashboard showing funds raised was great to check every time we logged in. Being able to sell physical tickets and enter them later was very helpful and we used that feature. It was affordable for our needs and easy to tailor for our specific fundraiser.
Cons
For the most part, navigating the platform and getting support was pretty simple. However some features we needed like a QR code generator, weren't included with this and had to be bought separately. Our free trial ended just two days in, which caused a bit of chaos while we figured out and fixed the issue. We also expected the pick machine for selecting winners to have more options. Unfortunately it didn't offer any customization to fit our needs and didn't work on a MacBook.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Sports, 11-50 employees
“Big success for our raffle
Pros
I loved that entrants could easily self serve and get immediate confirmation of their purchase.
Cons
I have very little to dislike. The draw was simple but the training videos could be improved to reduce stress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barry G.
Trustee, 11-50 employees
“Easy to use & reliable
Pros
The help desk is great, our questions get answered quickly and efficiently.
Cons
Nothing to dislike and the price is right.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Airlines/Aviation, 11-50 employees
“Perfectly fulfilled our needs
Pros
This tool made it easy to set up a quality raffle site. It worked perfectly from start to finish.
Cons
I have no dislikes, we have used it for three high end raffles with great success.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hannah W.
Management, 11-50 employees
“Had a fantastic experience!
Pros
It is very consumer friendly, cost effective and also the payment integration made receiving donations so much easier!
Cons
If I had to pick one downside, it would be the selection process. Downloading a form and uploading it to another platform was tedious. We couldn't find instructions online.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mining and Metals, 500+ employees
“Efficient and solid solution
Pros
Creating a raffle and linking it with Stripe payments was quick. The support team answers questions fast and thoroughly. It is packed with features and easy to manage and draw winners. We will definitely use Raffle Creator again.
Cons
It would be nice to have a pricing tier between 100 purchasers and unlimited. More WYSIWYG controls or raffle page templates would be great but the platform offers enough control to manage. When adding manual ticket sales, duplicates can happen if there's network lag. We removed them manually but the platform should check for duplicates within a short time frame and block them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Newspaper, 11-50 employees
“First time using it and liked it
Pros
From both admin and user sides, It is easy to use and their customer service exceeded my expectations. The whole experience was flawless. Everyone involved agreed this tool was invaluable.
Cons
My team and I agree we really didn't dislike anything about Raffle Creator.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terrence C.
Not Specified, 11-50 employees
“Smooth setup and management
Pros
It's very easy to use. Once the raffle is set up, we just share and promote it and It's way simpler and less time consuming than selling tickets in person.
Cons
It took me some time to get comfortable using Stripe to access and transfer funds.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Fund-Raising, 11-50 employees
“I recommend it!
Pros
I've been using their website for my annual raffles and I highly recommend it. The site is easy to use. With built in payment options, setting everything up isalso very simple. Whenever I have questions or issues their efficient team handles them quickly.
Cons
Nothing to say bad about this tool!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Non-Profit Organization Management, 11-50 employees
“Consistently giving great results for 5 years
Pros
The site loads and edits easily, customer service is exceptional and the final product is very user-friendly. I love how the tickets print. The support team always responds within 24 hours and is super helpful. The site tracks purchaser data well which is very useful. They can even copy an old raffle to make a new draft, saving time.
Cons
After 5 prizes, the rest are hidden behind a "see all prizes" button. If you have more than five prizes, be aware of this. I worked around it by putting all prize info and photos in the description box which was easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Non-Profit Organization Management, 51-100 employees
“Fast and easy to use
Pros
Setting this up was easy. Being able to copy a raffle is a huge bonus. Since this was our second bourbon raffle, we simply copied the previous one and swapped out the pictures and wording. Everything worked great. I really like the download report feature, it helps me keep track of all my ticket buyers and use that info for future follow-ups. Setting up through Stripe was also simple. The cost is very affordable compared to other services that charge a percentage!
Cons
I would like tickets to be numbered sequentially. Our state requires consecutive numbers so I have to download reports and assign numbers manually. It's not hard but takes extra time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10