Total 12 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JT

JL T.

Management, 11-50 employees

5.0
April 2025

Made work so easy

Pros

We used to run our raffle manually like printing physical tickets, designing a raffle page and mailing ticket stubs to participants. It took all that off our plate and customer support was available by email whenever we had questions! The software was easy to use and had all the features we needed, including Stripe integration for purchases. Plus automatic 'thank you' emails with ticket numbers saved us postage costs. All our data was real time and easy to upload for reporting. We still printed physical tickets and held a live drawing that raised over $17,000.

Cons

The raffle page template was tricky at first but we had 12 prizes and included photos, descriptions and links to donors' websites. So, yay!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Jessica S.

Volunteering, 51-100 employees

4.0
March 2025

Great for fundraising

Pros

This software made sales for our fundraiser so simple and efficient. The dashboard showing funds raised was great to check every time we logged in. Being able to sell physical tickets and enter them later was very helpful and we used that feature. It was affordable for our needs and easy to tailor for our specific fundraiser.

Cons

For the most part, navigating the platform and getting support was pretty simple. However some features we needed like a QR code generator, weren't included with this and had to be bought separately. Our free trial ended just two days in, which caused a bit of chaos while we figured out and fixed the issue. We also expected the pick machine for selecting winners to have more options. Unfortunately it didn't offer any customization to fit our needs and didn't work on a MacBook.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Sports, 11-50 employees

5.0
February 2025

Big success for our raffle

Pros

I loved that entrants could easily self serve and get immediate confirmation of their purchase.

Cons

I have very little to dislike. The draw was simple but the training videos could be improved to reduce stress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BG

Barry G.

Trustee, 11-50 employees

5.0
October 2024

Easy to use & reliable

Pros

The help desk is great, our questions get answered quickly and efficiently.

Cons

Nothing to dislike and the price is right.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Airlines/Aviation, 11-50 employees

5.0
September 2024

Perfectly fulfilled our needs

Pros

This tool made it easy to set up a quality raffle site. It worked perfectly from start to finish.

Cons

I have no dislikes, we have used it for three high end raffles with great success.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HW

Hannah W.

Management, 11-50 employees

5.0
August 2024

Had a fantastic experience!

Pros

It is very consumer friendly, cost effective and also the payment integration made receiving donations so much easier!

Cons

If I had to pick one downside, it would be the selection process. Downloading a form and uploading it to another platform was tedious. We couldn't find instructions online.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mining and Metals, 500+ employees

5.0
July 2024

Efficient and solid solution

Pros

Creating a raffle and linking it with Stripe payments was quick. The support team answers questions fast and thoroughly. It is packed with features and easy to manage and draw winners. We will definitely use Raffle Creator again.

Cons

It would be nice to have a pricing tier between 100 purchasers and unlimited. More WYSIWYG controls or raffle page templates would be great but the platform offers enough control to manage. When adding manual ticket sales, duplicates can happen if there's network lag. We removed them manually but the platform should check for duplicates within a short time frame and block them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Newspaper, 11-50 employees

5.0
June 2024

First time using it and liked it

Pros

From both admin and user sides, It is easy to use and their customer service exceeded my expectations. The whole experience was flawless. Everyone involved agreed this tool was invaluable.

Cons

My team and I agree we really didn't dislike anything about Raffle Creator.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TC

Terrence C.

Not Specified, 11-50 employees

4.0
June 2024

Smooth setup and management

Pros

It's very easy to use. Once the raffle is set up, we just share and promote it and It's way simpler and less time consuming than selling tickets in person.

Cons

It took me some time to get comfortable using Stripe to access and transfer funds.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Fund-Raising, 11-50 employees

5.0
May 2024

I recommend it!

Pros

I've been using their website for my annual raffles and I highly recommend it. The site is easy to use. With built in payment options, setting everything up isalso very simple. Whenever I have questions or issues their efficient team handles them quickly.

Cons

Nothing to say bad about this tool!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Non-Profit Organization Management, 11-50 employees

5.0
April 2024

Consistently giving great results for 5 years

Pros

The site loads and edits easily, customer service is exceptional and the final product is very user-friendly. I love how the tickets print. The support team always responds within 24 hours and is super helpful. The site tracks purchaser data well which is very useful. They can even copy an old raffle to make a new draft, saving time.

Cons

After 5 prizes, the rest are hidden behind a "see all prizes" button. If you have more than five prizes, be aware of this. I worked around it by putting all prize info and photos in the description box which was easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Non-Profit Organization Management, 51-100 employees

5.0
April 2024

Fast and easy to use

Pros

Setting this up was easy. Being able to copy a raffle is a huge bonus. Since this was our second bourbon raffle, we simply copied the previous one and swapped out the pictures and wording. Everything worked great. I really like the download report feature, it helps me keep track of all my ticket buyers and use that info for future follow-ups. Setting up through Stripe was also simple. The cost is very affordable compared to other services that charge a percentage!

Cons

I would like tickets to be numbered sequentially. Our state requires consecutive numbers so I have to download reports and assign numbers manually. It's not hard but takes extra time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10