Helix ALM Reviews

“It does Everything, but not always easily!

Pros

I like how Helix ALM ties everything together, providing excellent traceability when properly set up. It is a really powerful and flexible tool.

Cons

With great flexibility comes a lot of configuration. It's not always easy to modify our workflow once it has been in use for a while. It is frustrating that I have to remove everyone from the project to make even minor changes to the workflow and events. The cost of licenses makes it difficult for us to have enough for everyone.

“Powerful tool for product development, learning curve is difficult for new users (using 2015.1.2)

Pros

Helix ALM captures requirements, bugs and testing all in one place, which ensures everyone is using the most up-to-date version. It is easy to add new users and licenses, and fields and text can be easily updated to match project needs.

Cons

Word export challenges have led our team to stop using the export feature. We now have to update information twice once in the ALM and once in our "official" Word version. Test case and test run setup is not WYSIWYG when embedding images into test steps, which greatly annoys my developers. The test run system is not adaptable to mechanical testing, where there is a single test setup and multiple samples to run. Validation overhead for medical device software tool requirements makes updating difficult without incurring re-validation costs. The tool is not particularly user-friendly; although I have used it for years and know where everything is, new users, especially those who are less tech-savvy, struggle to navigate the workflow and execute tests in the system.

“I have been using this software for a year and a half, and it is good in its speed and execution.

Pros

The speed, execution and utilization of different features like sending emails, record and playback, and user-defined codes are excellent.

Cons

The methodology used for recording, such as the Contextmenu, often causes playback sessions to fail, even when the necessary objects are available on the screen. Most of the time, I have to debug the tool rather than the software I'm recording against.