Anand Systems Reviews

“excellent features and usability”

Pros

Getting work done with this software is easy. It's simple to use, comes with excellent features and I haven't run into any complicated task it couldn't handle.

Cons

I genuinely don't have any complaints. I've been happy with everything and there isn't anything about the software that I dislike.

“reliable fit for reception teams”

Pros

It works really well for my company especially since we operate as a reception service business. The interface is very user-friendly and simple to navigate.

Cons

For a smaller company, the price can feel a bit high and I'd still like to see more features added.

“simple to use”

Pros

This platform is very easy and simple to use for me

Cons

The reporting features could use some improvement.

“Poor customer support”

Pros

The system is user-friendly for me and I can depend on it for different tasks. The external interfaces along with the website integration works just well.

Cons

There are too many complications. The ID scanner never worked properly and I constantly had to mess with the cable. They told me they would send a replacement cable but it never arrived so I ended up buying one myself from Amazon just to get it working.

“Flexible hospitality platform”

Pros

After more than two years of using this software, it has proven to be a very flexible system that really covers every part of hospitality operations. I'm a pretty demanding customer with a strong IT development background so I tend to notice flaws quickly. Even with that, the service has been excellent. Whenever issues come up, their team works to fix them and I've seen plenty of improvements since we first started using it. They've continued updating and improving the software on a regular basis.

Cons

Nothing major comes to mind. The bugs and issues that do appear are usually addressed consistently. The only area that still feels a bit awkward is the reporting feature which can be somewhat complicated. It would benefit from better standardization across reports and printouts.

“Reservations and check-ins made simple”

Pros

Running a motel used to mean handling check-in slips by hand on paper which took extra time. With ASI Front Desk, managing reservations and guest check-ins has become much easier and more efficient.

Cons

One thing that would improve it is having an affiliate program for hotel promoters. It would also help if the software could sync more than one rate type from the PMS.

“outstanding support team”

Pros

It's been very dependable and the customer support is available 24/7 and does an amazing job.

Cons

There really isn't anything to complain about.