
ApartmentIQ Reviews
Total 44 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars14%
3
Stars16%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Verified User
Real Estate, 11-50 employees
“Gets the job done!
Pros
The interface is easy to use and the thing I like the most is that it provides easy access to competing products.
Cons
We are still getting familiar with the system so it has taking some time to fully blend into our daily work.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Verified User
Real Estate, 11-50 employees
“Really helps me understand rental trends and market prices
Pros
Not only has it been updated weekly but the good thing is that we get to see information in real time.
Cons
No complaints to share from our side as it is easy to use and everything is laid out in a way that makes sense.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Real Estate, 101-500 employees
“Loving it so far as a new user
Pros
I am new to using Apartment IQ but I really like that all the information I need is in one place. Also I like that our local competitor data is automatically uploaded into Apartment IQ. Plus there are several helpful reports I can run too.
Cons
For now I have not used it long enough to notice any downsides yet. As it is pretty user friendly though learning where everything is takes a little time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Timothy R.
Enterprise, 500+ employees
“Fairly easy to use
Pros
ApartmentIQ has made it very convenient to find all the information I need for my market surveys. I especially like that I can customize the Property Summary to suit the specific parameters that are most relevant to my work.
Cons
Wish I could pull deeper info on properties in my set of comps. Since I am in a smaller market even distant places pull similar traffic so I still end up manually checking them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alexis V.
Mid Market, 101-500 employees
“Exceeds expectations!
Pros
My favorite feature of ApartmentIQ is the updated market rents for my competitors.
Cons
There is nothing I dislike really but I do wish I could view more competitors though I know that's controlled by my company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tara C.
Small Business, 11-50 employees
“Quite beginner-friendly
Pros
The platform is user friendly and I really love the email updates. As they give me a clear idea of how much progress has been made.
Cons
No complaints at all form our side as it is packed with great features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Real Estate, 101-500 employees
“No assistance required to use it
Pros
It is really easy to use and edit comps. Also everything is very well displayed in one place which makes it even more user friendly.
Cons
Some of the numbers do not always match up. I have called comps and found different stats than what is shown in the software.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Verified User
Commercial Real Estate, 11-50 employees
“very user-friendly
Pros
The site makes it simple to find what we need and make changes whenever we want to or as necessary.
Cons
I would like a way to track any new construction happening around us.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Chris J.
Small Business, 11-50 employees
“Truly a smart tool
Pros
ApartmentIQ interface is quite user friendly and the ability to quickly sort through data is something I like the most.
Cons
Not being able to pull historical data on a monthly basis is a bit of a letdown to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Josie S.
Mid Market, 101-500 employees
“A perfect fit for our company
Pros
It is great for our company and property managers. It helps us analyze the market and get a clearer picture of what nearby competitors are charging, along with the fees for their properties. I especially love the reporting feature which is useful for scheduling reports and sending them out to our property teams.
Cons
I feel like having a feature focused on affordable housing would be awesome. Plus when I try to check studio rent comparisons, the results are not filtered properly. Also customer support can take a while to respond.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
jason m.
Mid Market, 101-500 employees
“Great tool for market management in 2025
Pros
Not only is it easy to use but it is also fast to gather data and changes are reflected quickly. Also I enjoy the new enhancement that shows the product marketed versus leased out of market on the dashboard.
Cons
Concessions are not quite clear and I find it hard to filter out affordable or MFTE listings.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Amanda E.
Small Business, 11-50 employees
“Pretty simple to use
Pros
I love the ability to add and remove comps as needed.
Cons
It would be great if updates happened automatically in real time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Evelyn M.
Small Business, 11-50 employees
“I have had a great experience using it
Pros
One thing I like a lot about ApartmentIQ is that it provides accurate information from competitors.
Cons
Everything's been working fine from what I have seen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Desiree B.
Small Business, 11-50 employees
“Really good tool
Pros
It has all the necessary information at your fingertips and helps us compare it with competitors easily.
Cons
I cannot really think of anything I would want to change right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria E.
Enterprise, 500+ employees
“Leading tool in the market
Pros
ApartmentIQ makes checking competitor info so much easier for us without needing to call each one individually.
Cons
So far no cons to mention from our side. It makes running market surveys quicker and easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeffrey C.
Small Business, 11-50 employees
“Needs a lot of improvements
Pros
It is a well designed platform with a clean interface which makes it simple to navigate and also makes it easy for us to access important property data that too quickly.
Cons
I really like being able to give feedback here. Also it would be awesome if I could log in and manually update stuff like occupancy, tours or leasing data for my property. Also the Tours and Leases part in the survey is a bit off as it says Applications and Leases but in our world, applications and leases are pretty much the same thing. Tours and Leases would make more sense.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Makaela N.
Small Business, 11-50 employees
“Much better than any other competitors
Pros
ApartmentIQI gathers all the data for us. As in the past, calling all the competitors and collecting that information used to take a lot of time but now we are able to do it pretty easily. Also I enjoy the auto-email reporting feature.
Cons
I would like more flexibility with reports. Right now they just get auto-emailed but it would be nice to change the date ranges myself.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Katherine G.
Mid Market, 101-500 employees
“Provides precise automated market surveys
Pros
It is a fast and easy way to get competitive data on property comps. Plus the constant updates and enhancements are great and I must say their customer service is quite amazing too.
Cons
Sometimes it takes a while for the data to catch up so yes let me tell you that it is not always spot-on.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Brandy B.
Small Business, 11-50 employees
“Full of helpful information
Pros
ApartmentIQ provides me with lots of data from other communities in the area without the need to make numerous phone calls.
Cons
I have not found anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia S.
Small Business, 11-50 employees
“user-friendly software
Pros
Yesterday I worked on owner reports and discussed the occupancy of comps. Sometimes it is hard to get the numbers or answers from other communities but with ApartmentIQ, I can easily search and pull up their information. I use this tool at least once a week!
Cons
Well I prefer using it over other tools. As it is just very user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10