Total 44 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

14%

3

Stars

16%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU

Verified User

Real Estate, 11-50 employees

5.0
February 2025

Gets the job done!

Pros

The interface is easy to use and the thing I like the most is that it provides easy access to competing products.

Cons

We are still getting familiar with the system so it has taking some time to fully blend into our daily work.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

VU

Verified User

Real Estate, 11-50 employees

5.0
February 2025

Really helps me understand rental trends and market prices

Pros

Not only has it been updated weekly but the good thing is that we get to see information in real time.

Cons

No complaints to share from our side as it is easy to use and everything is laid out in a way that makes sense.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Real Estate, 101-500 employees

4.0
February 2025

Loving it so far as a new user

Pros

I am new to using Apartment IQ but I really like that all the information I need is in one place. Also I like that our local competitor data is automatically uploaded into Apartment IQ. Plus there are several helpful reports I can run too.

Cons

For now I have not used it long enough to notice any downsides yet. As it is pretty user friendly though learning where everything is takes a little time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TR

Timothy R.

Enterprise, 500+ employees

5.0
February 2025

Fairly easy to use

Pros

ApartmentIQ has made it very convenient to find all the information I need for my market surveys. I especially like that I can customize the Property Summary to suit the specific parameters that are most relevant to my work.

Cons

Wish I could pull deeper info on properties in my set of comps. Since I am in a smaller market even distant places pull similar traffic so I still end up manually checking them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AV

Alexis V.

Mid Market, 101-500 employees

5.0
February 2025

Exceeds expectations!

Pros

My favorite feature of ApartmentIQ is the updated market rents for my competitors.

Cons

There is nothing I dislike really but I do wish I could view more competitors though I know that's controlled by my company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TC

Tara C.

Small Business, 11-50 employees

5.0
February 2025

Quite beginner-friendly

Pros

The platform is user friendly and I really love the email updates. As they give me a clear idea of how much progress has been made.

Cons

No complaints at all form our side as it is packed with great features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Real Estate, 101-500 employees

3.0
February 2025

No assistance required to use it

Pros

It is really easy to use and edit comps. Also everything is very well displayed in one place which makes it even more user friendly.

Cons

Some of the numbers do not always match up. I have called comps and found different stats than what is shown in the software.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

VU

Verified User

Commercial Real Estate, 11-50 employees

4.0
February 2025

very user-friendly

Pros

The site makes it simple to find what we need and make changes whenever we want to or as necessary.

Cons

I would like a way to track any new construction happening around us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CJ

Chris J.

Small Business, 11-50 employees

5.0
February 2025

Truly a smart tool

Pros

ApartmentIQ interface is quite user friendly and the ability to quickly sort through data is something I like the most.

Cons

Not being able to pull historical data on a monthly basis is a bit of a letdown to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JS

Josie S.

Mid Market, 101-500 employees

5.0
February 2025

A perfect fit for our company

Pros

It is great for our company and property managers. It helps us analyze the market and get a clearer picture of what nearby competitors are charging, along with the fees for their properties. I especially love the reporting feature which is useful for scheduling reports and sending them out to our property teams.

Cons

I feel like having a feature focused on affordable housing would be awesome. Plus when I try to check studio rent comparisons, the results are not filtered properly. Also customer support can take a while to respond.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

JM

jason m.

Mid Market, 101-500 employees

5.0
February 2025

Great tool for market management in 2025

Pros

Not only is it easy to use but it is also fast to gather data and changes are reflected quickly. Also I enjoy the new enhancement that shows the product marketed versus leased out of market on the dashboard.

Cons

Concessions are not quite clear and I find it hard to filter out affordable or MFTE listings.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

AE

Amanda E.

Small Business, 11-50 employees

5.0
February 2025

Pretty simple to use

Pros

I love the ability to add and remove comps as needed.

Cons

It would be great if updates happened automatically in real time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EM

Evelyn M.

Small Business, 11-50 employees

5.0
February 2025

I have had a great experience using it

Pros

One thing I like a lot about ApartmentIQ is that it provides accurate information from competitors.

Cons

Everything's been working fine from what I have seen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB

Desiree B.

Small Business, 11-50 employees

5.0
February 2025

Really good tool

Pros

It has all the necessary information at your fingertips and helps us compare it with competitors easily.

Cons

I cannot really think of anything I would want to change right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VE

Victoria E.

Enterprise, 500+ employees

5.0
February 2025

Leading tool in the market

Pros

ApartmentIQ makes checking competitor info so much easier for us without needing to call each one individually.

Cons

So far no cons to mention from our side. It makes running market surveys quicker and easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Jeffrey C.

Small Business, 11-50 employees

3.0
February 2025

Needs a lot of improvements

Pros

It is a well designed platform with a clean interface which makes it simple to navigate and also makes it easy for us to access important property data that too quickly.

Cons

I really like being able to give feedback here. Also it would be awesome if I could log in and manually update stuff like occupancy, tours or leasing data for my property. Also the Tours and Leases part in the survey is a bit off as it says Applications and Leases but in our world, applications and leases are pretty much the same thing. Tours and Leases would make more sense.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

MN

Makaela N.

Small Business, 11-50 employees

4.0
February 2025

Much better than any other competitors

Pros

ApartmentIQI gathers all the data for us. As in the past, calling all the competitors and collecting that information used to take a lot of time but now we are able to do it pretty easily. Also I enjoy the auto-email reporting feature.

Cons

I would like more flexibility with reports. Right now they just get auto-emailed but it would be nice to change the date ranges myself.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

KG

Katherine G.

Mid Market, 101-500 employees

4.0
February 2025

Provides precise automated market surveys

Pros

It is a fast and easy way to get competitive data on property comps. Plus the constant updates and enhancements are great and I must say their customer service is quite amazing too.

Cons

Sometimes it takes a while for the data to catch up so yes let me tell you that it is not always spot-on.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

BB

Brandy B.

Small Business, 11-50 employees

5.0
February 2025

Full of helpful information

Pros

ApartmentIQ provides me with lots of data from other communities in the area without the need to make numerous phone calls.

Cons

I have not found anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Cynthia S.

Small Business, 11-50 employees

5.0
February 2025

user-friendly software

Pros

Yesterday I worked on owner reports and discussed the occupancy of comps. Sometimes it is hard to get the numbers or answers from other communities but with ApartmentIQ, I can easily search and pull up their information. I use this tool at least once a week!

Cons

Well I prefer using it over other tools. As it is just very user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10