
ApartmentIQ Reviews
Total 44 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars14%
3
Stars16%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Christina M.
Mid Market, 101-500 employees
“So simple to set up for new communities
Pros
The thing I like the most about it is that market information is available in real time and that too right at your fingertips.
Cons
I feel like it would be helpful to get more updates on upcoming units that are expected soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Levi P.
Mid Market, 101-500 employees
“Simplifies market surveys
Pros
It pulls all the data automatically so we do not have to manually enter it into Excel.
Cons
One thing I have noticed is that rates can be a bit misleading sometimes, especially when a floor plan is fully occupied.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Verified User
Commercial Real Estate, 101-500 employees
“Works well for public data
Pros
I find it simple and easy to read. Plus the user friendly interface makes it quick to understand.
Cons
I think it would be nice if there was more info available beyond what's already on competitors websites.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
Sarah D.
Enterprise, 500+ employees
“excellent product
Pros
Using this product has saved us time during the day. Also the site is very easy to navigate and the reporting is useful when discussing market trends with clients. Even the staff is friendly and quick to assist whenever we need help.
Cons
So far everything has been smooth as I have not run into anything negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gustavo E.
Mid Market, 101-500 employees
“Ideal for comparing apartments
Pros
The best thing about ApartmentIQ is that it shows users the pricing of their apartments compared to others in the market. Also this program is very easy to use and the implementation process is quite simple too. They have excellent customer support ready to answer any questions. I use this app all the time because it makes my job much more efficient.
Cons
There is literally nothing I do not like about it. It works great in every way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Britney W.
Enterprise, 500+ employees
“Gives real-time insights into submarkets and competitors
Pros
There is a lot that I like about it such as real time data on rents, comparisons and specials.
Cons
I would love more options to dig into traffic and lead data and be able to tweak the reports to fit my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Verified User
Real Estate, 500+ employees
“easy to use, but reporting is lacking
Pros
I really like that the data is automatically scraped from the internet, the result of it is that there is no last minute rush on Monday mornings to gather all the data before reports are due.
Cons
There is no way to fix inaccurate data from the scrub and that can mess with the trends. Some competitors even provide market survey emails and it would be great to be able to edit that in the platform. Plus the reports do not go as deep as Radix. We used to just pull a full Market Summary each quarter and now it takes more work.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Micheleen R.
Small Business, 11-50 employees
“Packed with useful information
Pros
ApartmentIQ is a market data solution designed for the multifamily industry offering detailed insights into over 31 million units across the United States. Plus it provides information on leasing trends, concessions, fees and amenities which helps property managers and real estate professionals like us make informed decisions.
Cons
Well it would be a time saver if we could export several market reports to Excel at once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Verified User
Real Estate, 101-500 employees
“Offers useful market analysis
Pros
It offers a great overview of what competitors are offering and makes it quite easy to check their availability by floor plan. We can compare data like year built, average rent and occupancy without constantly calling competitors. Some of them would not even participate in market surveys when we called, but now we have access to their data without any issues. Overall it is a game changer!
Cons
The leasing percentages are not always correct.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Traci C.
Senior Business Manager, 500+ employees
“Why didn't I find this sooner in my career?
Pros
I love how easy it is to read the reports and the details provided. It makes my business and marketing decisions so much easier.
Cons
My only issue is that not all properties are included in the reports probably because their systems do not sync with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Megan R.
Enterprise, 500+ employees
“Precise and simple
Pros
Well I like the fact that ApartmentIQ keeps historical data for several years. Also I can choose the metrics I want to compare to get an accurate comparison between competitors. Even the information is easy to read and understand.
Cons
Honestly they are always working on fixing anything that comes up so I really do not have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kaitlyn W.
Small Business, 11-50 employees
“Great tool for property management
Pros
ApartmentIQ has been an amazing tool for streamlining operations and providing valuable insights. The platform is user friendly and it helps with tracking metrics, optimizing leasing strategies and improving overall efficiency. Plus the reports are detailed yet simple to navigate which makes pricing decisions based on the market much smoother. Their customer support is also very responsive and helpful. I highly recommend it for property management teams.
Cons
One thing I noticed is the leased and occupancy percentages are not always reliable especially with new lease-ups. It seems like they are calculated off availability instead of actual leased units which can give a false read.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Verified User
Real Estate, 11-50 employees
“Proven highly helpful for us!
Pros
The ability it gives us to compare rates especially when showing what apartments are listed for versus what they are leased for is really useful.
Cons
It takes a bit of our time to get used to all the features but that is not necessarily a bad thing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Alex G.
Mid Market, 101-500 employees
“Simple to use
Pros
ApartmentIQ has a user friendly interface and solid data integrity both of which are essential when using a tool to make quick, accurate decisions. Also I find their customer service team excellent.
Cons
Some of the new features we were expecting, have been delayed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
melissa G.
Small Business, 11-50 employees
“An awesome product overall
Pros
One thing I like quite a lot is the ease of getting competitive information.
Cons
The only issue I have noticed is that rent updates and concessions info can be slow to refresh sometimes.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Verified User
Marketing and Advertising, 101-500 employees
“It is quite useful
Pros
I really like all the features and capabilities it offers.
Cons
I am not a big fan of the current layout but it looks like they are making some good improvements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Verified User
Commercial Real Estate, 11-50 employees
“User-friendly, and we use it a lot in acquisitions
Pros
According to me ApartmentIQ is a great research tool with very informative and useful features.
Cons
The search function could use an upgrade. Also I noticed that it is a bit tricky to find certain properties in a market.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Patrice W.
Enterprise, 500+ employees
“Makes my daily tasks a lot easier
Pros
Everything I need is all in one place and the best thing is that they even offer live training on FAQs.
Cons
Sometimes the details listed for my property are not accurate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Verified User
Real Estate, 101-500 employees
“I'm a big fan of it
Pros
Though market surveys can be hard to trust but getting information directly from ILS for each site in the market is so much better. Plus I really like the historical feature.
Cons
Well I have seen a few instances where property fee details were incorrect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Verified User
Market Research, 101-500 employees
“Decent tool
Pros
There are a lot of good things about it but being able to compare specials and pricing is something that has proven highly helpful for me.
Cons
A few times I noticed that info like move in specials or availability has not been accurate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6