ApartmentIQ Reviews

“So simple to set up for new communities

Pros

The thing I like the most about it is that market information is available in real time and that too right at your fingertips.

Cons

I feel like it would be helpful to get more updates on upcoming units that are expected soon.

“Simplifies market surveys

Pros

It pulls all the data automatically so we do not have to manually enter it into Excel.

Cons

One thing I have noticed is that rates can be a bit misleading sometimes, especially when a floor plan is fully occupied.

“Works well for public data

Pros

I find it simple and easy to read. Plus the user friendly interface makes it quick to understand.

Cons

I think it would be nice if there was more info available beyond what's already on competitors websites.

“excellent product

Pros

Using this product has saved us time during the day. Also the site is very easy to navigate and the reporting is useful when discussing market trends with clients. Even the staff is friendly and quick to assist whenever we need help.

Cons

So far everything has been smooth as I have not run into anything negative.

“Ideal for comparing apartments

Pros

The best thing about ApartmentIQ is that it shows users the pricing of their apartments compared to others in the market. Also this program is very easy to use and the implementation process is quite simple too. They have excellent customer support ready to answer any questions. I use this app all the time because it makes my job much more efficient.

Cons

There is literally nothing I do not like about it. It works great in every way.

“Gives real-time insights into submarkets and competitors

Pros

There is a lot that I like about it such as real time data on rents, comparisons and specials.

Cons

I would love more options to dig into traffic and lead data and be able to tweak the reports to fit my needs.

“easy to use, but reporting is lacking

Pros

I really like that the data is automatically scraped from the internet, the result of it is that there is no last minute rush on Monday mornings to gather all the data before reports are due.

Cons

There is no way to fix inaccurate data from the scrub and that can mess with the trends. Some competitors even provide market survey emails and it would be great to be able to edit that in the platform. Plus the reports do not go as deep as Radix. We used to just pull a full Market Summary each quarter and now it takes more work.

“Packed with useful information

Pros

ApartmentIQ is a market data solution designed for the multifamily industry offering detailed insights into over 31 million units across the United States. Plus it provides information on leasing trends, concessions, fees and amenities which helps property managers and real estate professionals like us make informed decisions.

Cons

Well it would be a time saver if we could export several market reports to Excel at once.

“Offers useful market analysis

Pros

It offers a great overview of what competitors are offering and makes it quite easy to check their availability by floor plan. We can compare data like year built, average rent and occupancy without constantly calling competitors. Some of them would not even participate in market surveys when we called, but now we have access to their data without any issues. Overall it is a game changer!

Cons

The leasing percentages are not always correct.

“Why didn't I find this sooner in my career?

Pros

I love how easy it is to read the reports and the details provided. It makes my business and marketing decisions so much easier.

Cons

My only issue is that not all properties are included in the reports probably because their systems do not sync with it.

“Precise and simple

Pros

Well I like the fact that ApartmentIQ keeps historical data for several years. Also I can choose the metrics I want to compare to get an accurate comparison between competitors. Even the information is easy to read and understand.

Cons

Honestly they are always working on fixing anything that comes up so I really do not have any complaints.

“Great tool for property management

Pros

ApartmentIQ has been an amazing tool for streamlining operations and providing valuable insights. The platform is user friendly and it helps with tracking metrics, optimizing leasing strategies and improving overall efficiency. Plus the reports are detailed yet simple to navigate which makes pricing decisions based on the market much smoother. Their customer support is also very responsive and helpful. I highly recommend it for property management teams.

Cons

One thing I noticed is the leased and occupancy percentages are not always reliable especially with new lease-ups. It seems like they are calculated off availability instead of actual leased units which can give a false read.

“Proven highly helpful for us!

Pros

The ability it gives us to compare rates especially when showing what apartments are listed for versus what they are leased for is really useful.

Cons

It takes a bit of our time to get used to all the features but that is not necessarily a bad thing.

“Simple to use

Pros

ApartmentIQ has a user friendly interface and solid data integrity both of which are essential when using a tool to make quick, accurate decisions. Also I find their customer service team excellent.

Cons

Some of the new features we were expecting, have been delayed.

“An awesome product overall

Pros

One thing I like quite a lot is the ease of getting competitive information.

Cons

The only issue I have noticed is that rent updates and concessions info can be slow to refresh sometimes.

“It is quite useful

Pros

I really like all the features and capabilities it offers.

Cons

I am not a big fan of the current layout but it looks like they are making some good improvements.

“User-friendly, and we use it a lot in acquisitions

Pros

According to me ApartmentIQ is a great research tool with very informative and useful features.

Cons

The search function could use an upgrade. Also I noticed that it is a bit tricky to find certain properties in a market.

“Makes my daily tasks a lot easier

Pros

Everything I need is all in one place and the best thing is that they even offer live training on FAQs.

Cons

Sometimes the details listed for my property are not accurate.

“I'm a big fan of it

Pros

Though market surveys can be hard to trust but getting information directly from ILS for each site in the market is so much better. Plus I really like the historical feature.

Cons

Well I have seen a few instances where property fee details were incorrect.

“Decent tool

Pros

There are a lot of good things about it but being able to compare specials and pricing is something that has proven highly helpful for me.

Cons

A few times I noticed that info like move in specials or availability has not been accurate.

“Gets the job done!

Pros

The interface is easy to use and the thing I like the most is that it provides easy access to competing products.

Cons

We are still getting familiar with the system so it has taking some time to fully blend into our daily work.

“Really helps me understand rental trends and market prices

Pros

Not only has it been updated weekly but the good thing is that we get to see information in real time.

Cons

No complaints to share from our side as it is easy to use and everything is laid out in a way that makes sense.

“Loving it so far as a new user

Pros

I am new to using Apartment IQ but I really like that all the information I need is in one place. Also I like that our local competitor data is automatically uploaded into Apartment IQ. Plus there are several helpful reports I can run too.

Cons

For now I have not used it long enough to notice any downsides yet. As it is pretty user friendly though learning where everything is takes a little time.

“Fairly easy to use

Pros

ApartmentIQ has made it very convenient to find all the information I need for my market surveys. I especially like that I can customize the Property Summary to suit the specific parameters that are most relevant to my work.

Cons

Wish I could pull deeper info on properties in my set of comps. Since I am in a smaller market even distant places pull similar traffic so I still end up manually checking them.

“Exceeds expectations!

Pros

My favorite feature of ApartmentIQ is the updated market rents for my competitors.

Cons

There is nothing I dislike really but I do wish I could view more competitors though I know that's controlled by my company.

“Quite beginner-friendly

Pros

The platform is user friendly and I really love the email updates. As they give me a clear idea of how much progress has been made.

Cons

No complaints at all form our side as it is packed with great features.

“No assistance required to use it

Pros

It is really easy to use and edit comps. Also everything is very well displayed in one place which makes it even more user friendly.

Cons

Some of the numbers do not always match up. I have called comps and found different stats than what is shown in the software.

“very user-friendly

Pros

The site makes it simple to find what we need and make changes whenever we want to or as necessary.

Cons

I would like a way to track any new construction happening around us.

“Truly a smart tool

Pros

ApartmentIQ interface is quite user friendly and the ability to quickly sort through data is something I like the most.

Cons

Not being able to pull historical data on a monthly basis is a bit of a letdown to me.

“A perfect fit for our company

Pros

It is great for our company and property managers. It helps us analyze the market and get a clearer picture of what nearby competitors are charging, along with the fees for their properties. I especially love the reporting feature which is useful for scheduling reports and sending them out to our property teams.

Cons

I feel like having a feature focused on affordable housing would be awesome. Plus when I try to check studio rent comparisons, the results are not filtered properly. Also customer support can take a while to respond.

“Great tool for market management in 2025

Pros

Not only is it easy to use but it is also fast to gather data and changes are reflected quickly. Also I enjoy the new enhancement that shows the product marketed versus leased out of market on the dashboard.

Cons

Concessions are not quite clear and I find it hard to filter out affordable or MFTE listings.

“Pretty simple to use

Pros

I love the ability to add and remove comps as needed.

Cons

It would be great if updates happened automatically in real time.

“I have had a great experience using it

Pros

One thing I like a lot about ApartmentIQ is that it provides accurate information from competitors.

Cons

Everything's been working fine from what I have seen.

“Really good tool

Pros

It has all the necessary information at your fingertips and helps us compare it with competitors easily.

Cons

I cannot really think of anything I would want to change right now.

“Leading tool in the market

Pros

ApartmentIQ makes checking competitor info so much easier for us without needing to call each one individually.

Cons

So far no cons to mention from our side. It makes running market surveys quicker and easier.

“Needs a lot of improvements

Pros

It is a well designed platform with a clean interface which makes it simple to navigate and also makes it easy for us to access important property data that too quickly.

Cons

I really like being able to give feedback here. Also it would be awesome if I could log in and manually update stuff like occupancy, tours or leasing data for my property. Also the Tours and Leases part in the survey is a bit off as it says Applications and Leases but in our world, applications and leases are pretty much the same thing. Tours and Leases would make more sense.

“Much better than any other competitors

Pros

ApartmentIQI gathers all the data for us. As in the past, calling all the competitors and collecting that information used to take a lot of time but now we are able to do it pretty easily. Also I enjoy the auto-email reporting feature.

Cons

I would like more flexibility with reports. Right now they just get auto-emailed but it would be nice to change the date ranges myself.

“Provides precise automated market surveys

Pros

It is a fast and easy way to get competitive data on property comps. Plus the constant updates and enhancements are great and I must say their customer service is quite amazing too.

Cons

Sometimes it takes a while for the data to catch up so yes let me tell you that it is not always spot-on.

“Full of helpful information

Pros

ApartmentIQ provides me with lots of data from other communities in the area without the need to make numerous phone calls.

Cons

I have not found anything I dislike about it.

“user-friendly software

Pros

Yesterday I worked on owner reports and discussed the occupancy of comps. Sometimes it is hard to get the numbers or answers from other communities but with ApartmentIQ, I can easily search and pull up their information. I use this tool at least once a week!

Cons

Well I prefer using it over other tools. As it is just very user friendly.

“Pretty helpful and packed with great info

Pros

Sorting the data for our property compared to competitors is easy and the amount of data gathered is impressive. Also it is simple to use and the features are not complicated.

Cons

No issues at all as it does exactly what we need as a company.

“This tool really saves time

Pros

It saves us a lot of time by reducing the need to call around and gather information manually.

Cons

Everything I need is in one place so I have got nothing to complain about.

“UI is good, though there are a few issues

Pros

The platform is very easy to use, and creating market reports is not a problem for us anymore.

Cons

Some data feels incomplete to me like apartments or rent amounts are missing here and there.

“Saves so much time

Pros

All the essential data we need for a market survey is right here and easy to find.

Cons

I noticed a few details are not always spot-on like move-in specials or current availability.