Total 44 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

14%

3

Stars

16%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CM

Christina M.

Mid Market, 101-500 employees

5.0
April 2025

So simple to set up for new communities

Pros

The thing I like the most about it is that market information is available in real time and that too right at your fingertips.

Cons

I feel like it would be helpful to get more updates on upcoming units that are expected soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LP

Levi P.

Mid Market, 101-500 employees

5.0
February 2025

Simplifies market surveys

Pros

It pulls all the data automatically so we do not have to manually enter it into Excel.

Cons

One thing I have noticed is that rates can be a bit misleading sometimes, especially when a floor plan is fully occupied.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

VU

Verified User

Commercial Real Estate, 101-500 employees

3.0
February 2025

Works well for public data

Pros

I find it simple and easy to read. Plus the user friendly interface makes it quick to understand.

Cons

I think it would be nice if there was more info available beyond what's already on competitors websites.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

SD

Sarah D.

Enterprise, 500+ employees

5.0
February 2025

excellent product

Pros

Using this product has saved us time during the day. Also the site is very easy to navigate and the reporting is useful when discussing market trends with clients. Even the staff is friendly and quick to assist whenever we need help.

Cons

So far everything has been smooth as I have not run into anything negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GE

Gustavo E.

Mid Market, 101-500 employees

5.0
February 2025

Ideal for comparing apartments

Pros

The best thing about ApartmentIQ is that it shows users the pricing of their apartments compared to others in the market. Also this program is very easy to use and the implementation process is quite simple too. They have excellent customer support ready to answer any questions. I use this app all the time because it makes my job much more efficient.

Cons

There is literally nothing I do not like about it. It works great in every way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BW

Britney W.

Enterprise, 500+ employees

5.0
February 2025

Gives real-time insights into submarkets and competitors

Pros

There is a lot that I like about it such as real time data on rents, comparisons and specials.

Cons

I would love more options to dig into traffic and lead data and be able to tweak the reports to fit my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VU

Verified User

Real Estate, 500+ employees

3.0
February 2025

easy to use, but reporting is lacking

Pros

I really like that the data is automatically scraped from the internet, the result of it is that there is no last minute rush on Monday mornings to gather all the data before reports are due.

Cons

There is no way to fix inaccurate data from the scrub and that can mess with the trends. Some competitors even provide market survey emails and it would be great to be able to edit that in the platform. Plus the reports do not go as deep as Radix. We used to just pull a full Market Summary each quarter and now it takes more work.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

MR

Micheleen R.

Small Business, 11-50 employees

5.0
February 2025

Packed with useful information

Pros

ApartmentIQ is a market data solution designed for the multifamily industry offering detailed insights into over 31 million units across the United States. Plus it provides information on leasing trends, concessions, fees and amenities which helps property managers and real estate professionals like us make informed decisions.

Cons

Well it would be a time saver if we could export several market reports to Excel at once.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VU

Verified User

Real Estate, 101-500 employees

5.0
February 2025

Offers useful market analysis

Pros

It offers a great overview of what competitors are offering and makes it quite easy to check their availability by floor plan. We can compare data like year built, average rent and occupancy without constantly calling competitors. Some of them would not even participate in market surveys when we called, but now we have access to their data without any issues. Overall it is a game changer!

Cons

The leasing percentages are not always correct.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

TC

Traci C.

Senior Business Manager, 500+ employees

5.0
February 2025

Why didn't I find this sooner in my career?

Pros

I love how easy it is to read the reports and the details provided. It makes my business and marketing decisions so much easier.

Cons

My only issue is that not all properties are included in the reports probably because their systems do not sync with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MR

Megan R.

Enterprise, 500+ employees

5.0
February 2025

Precise and simple

Pros

Well I like the fact that ApartmentIQ keeps historical data for several years. Also I can choose the metrics I want to compare to get an accurate comparison between competitors. Even the information is easy to read and understand.

Cons

Honestly they are always working on fixing anything that comes up so I really do not have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KW

Kaitlyn W.

Small Business, 11-50 employees

5.0
February 2025

Great tool for property management

Pros

ApartmentIQ has been an amazing tool for streamlining operations and providing valuable insights. The platform is user friendly and it helps with tracking metrics, optimizing leasing strategies and improving overall efficiency. Plus the reports are detailed yet simple to navigate which makes pricing decisions based on the market much smoother. Their customer support is also very responsive and helpful. I highly recommend it for property management teams.

Cons

One thing I noticed is the leased and occupancy percentages are not always reliable especially with new lease-ups. It seems like they are calculated off availability instead of actual leased units which can give a false read.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VU

Verified User

Real Estate, 11-50 employees

4.0
February 2025

Proven highly helpful for us!

Pros

The ability it gives us to compare rates especially when showing what apartments are listed for versus what they are leased for is really useful.

Cons

It takes a bit of our time to get used to all the features but that is not necessarily a bad thing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AG

Alex G.

Mid Market, 101-500 employees

5.0
February 2025

Simple to use

Pros

ApartmentIQ has a user friendly interface and solid data integrity both of which are essential when using a tool to make quick, accurate decisions. Also I find their customer service team excellent.

Cons

Some of the new features we were expecting, have been delayed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MG

melissa G.

Small Business, 11-50 employees

3.0
February 2025

An awesome product overall

Pros

One thing I like quite a lot is the ease of getting competitive information.

Cons

The only issue I have noticed is that rent updates and concessions info can be slow to refresh sometimes.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

VU

Verified User

Marketing and Advertising, 101-500 employees

5.0
February 2025

It is quite useful

Pros

I really like all the features and capabilities it offers.

Cons

I am not a big fan of the current layout but it looks like they are making some good improvements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

VU

Verified User

Commercial Real Estate, 11-50 employees

5.0
February 2025

User-friendly, and we use it a lot in acquisitions

Pros

According to me ApartmentIQ is a great research tool with very informative and useful features.

Cons

The search function could use an upgrade. Also I noticed that it is a bit tricky to find certain properties in a market.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

PW

Patrice W.

Enterprise, 500+ employees

5.0
February 2025

Makes my daily tasks a lot easier

Pros

Everything I need is all in one place and the best thing is that they even offer live training on FAQs.

Cons

Sometimes the details listed for my property are not accurate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

VU

Verified User

Real Estate, 101-500 employees

5.0
February 2025

I'm a big fan of it

Pros

Though market surveys can be hard to trust but getting information directly from ILS for each site in the market is so much better. Plus I really like the historical feature.

Cons

Well I have seen a few instances where property fee details were incorrect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

VU

Verified User

Market Research, 101-500 employees

4.0
February 2025

Decent tool

Pros

There are a lot of good things about it but being able to compare specials and pricing is something that has proven highly helpful for me.

Cons

A few times I noticed that info like move in specials or availability has not been accurate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6