Total 1 reviews

1

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

100%

Satisfaction score

Ease of use

1

Value for money

3

Customer Support

1

Functionality

1

C
Charles

Real Estate, 1-10 employees

Less than 6 months

1.0

Poor support and bad software

Pros

Honestly nothing about this software was useful to me as a user. It added no value at all.

Cons

A major problem was the lack of complete property information. You gave the door key details but not the security gate code. Then at midnight on July 4 there was no way to reach anyone for help. To make it worse the software said I didn't have a reservation even though I have a screenshot proving that I did. Not having customer support available 24/7/365 made the whole situation even worse.

Rating Distribution

Ease of use

1

Value for money

3

Customer Support

1

Functionality

1