Total 29 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

28%

3

Stars

7%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C

Christina

Medical Devices, 11-50 employees

More than a year

5.0
April 2024

Effective Lease and Property Managing Approach

Pros

This program offers an extensive resource for managing leases and required documentation.

Cons

This software has significantly streamlined my property management tasks, and I haven't encountered any issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HJ

Hyun Ji

Financial Services, 500+ employees

More than a year

5.0
January 2023

Review of lease accounting function of CoStar Real Estate Manager

Pros

I like that CoStar serves as a comprehensive database for various lease types (real estate, equipment, etc.), while also functioning as a tool for ASC842/IFRS16 lease accounting standards. This integration simplifies reconciling accounting reports with lease data, providing a unified view within one application.

Cons

The reporting dataset is a bit complex. I wish all fields could be included across all datasets, and it would be helpful to see a list of available data fields before making selections. Additionally, I find the current lease accounting schedules report overly intricate and challenging to interpret.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Mayank

Civil Engineering, 500+ employees

More than a year

5.0
January 2023

Best software for lease management

Pros

The software is simple to use and highly adaptable.

Cons

There were a few bugs initially, but the support team resolved them promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Steve

Telecommunications, 500+ employees

More than a year

5.0
January 2023

CoStar as a lease management application

Pros

Most administrative functions are intuitive and easy to apply. Any support queries related to admin tasks are promptly addressed and resolved.

Cons

CoStar operates as a SaaS application, which limits access to more advanced admin functionalities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Mei

Pharmaceuticals, 500+ employees

Less than a year

5.0
January 2023

User Friendly with great customer support

Pros

The system is intuitive and easy to navigate. As the system admin, the excellent customer support we receive from CoStar is an added benefit.

Cons

While there's always room for improvement, I don't anticipate seeing any changes in the near future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

tamara

Real Estate, 500+ employees

More than a year

4.0
January 2023

Review

Pros

It's a useful tool for tracking real estate details like dates, rents, and locations.

Cons

Creating reports is restricted to particular datasets and isn't easy to adjust.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

K

Kayla

Restaurants, 500+ employees

More than a year

5.0
January 2023

Clunky software (though continually being updated/improved) that does the job for ASC842 and rent

Pros

The knowledge database is outstanding, among the best I've used. The ETL functionality has been invaluable for bulk updates, and managing users becomes simple once familiar with it.

Cons

Support ticket responses can be slow, particularly for issues requiring research. Designing SOX compliant security reviews for SODs can be complex, but their out-of-the-box security reports (now referenced in SOC-1) have improved though it's crucial to identify key changes among the reported updates.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

S

Scott

Restaurants, 500+ employees

Less than a year

4.0
December 2022

Reivew

Pros

The search capabilities and accounting flexibility are standout features.

Cons

I would prefer more flexibility for physical period calculations and percent rent calculations rather than just monthly periods.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

C

Cheryl

Airlines/Aviation, 500+ employees

More than a year

4.0
December 2022

CoStar review

Pros

Overall, CoStar is user-friendly for the most part.

Cons

The customer service and follow-up are disappointing. I often need immediate responses, but it sometimes takes days for issues to be resolved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

3

Functionality

7

M

Manish

Accounting, 500+ employees

More than a year

5.0
December 2022

Lease accounting and management

Pros

It provides a complete solution with customization options and excellent support.

Cons

System changes and training accessibility could be improved more frequently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rodrigo

Telecommunications, 500+ employees

More than a year

5.0
December 2022

Costar Cirion

Pros

While the product itself is easy to use, integrating it was challenging, but we managed to achieve it.

Cons

The report parameters are complex to set, and I can't request everything I need.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

URR

Uma Ramalingeswara Rao

Mechanical or Industrial Engineering, 500+ employees

More than a year

5.0
December 2022

CoStar Real Estate Lease application is more Sophisticated application

Pros

CoStar is designed with a user-friendly interface and robust internal controls, making it an advanced lease application. It simplifies complex lease accounting schedules for both US GAAP and IFRS GAAP, and serves as an end-to-end lease repository.

Cons

So far, I haven't identified any major areas for improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R

Ravi

Pharmaceuticals, 500+ employees

More than a year

5.0
December 2022

CoStar - great application for lease management & accounting

Pros

Automated lease accounting and amortization schedules make this tool highly valuable.

Cons

It would be beneficial to have smart features that can detect incorrect data inputs in CoStar.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

E

Erin

Veterinary, 500+ employees

Less than 6 months

3.0
December 2022

Meh

Pros

The ability to organize documents into subfolders enhances organization.

Cons

It's frustrating that individual sections can't be edited. Managing separate buildings and leases feels like redundant work. End-user support is lacking unless you're an admin, and there's no free training available.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

2

Functionality

4

J

Jim

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
November 2021

Lease Administration & Accounting

Pros

Lease administration and ASC 842 reporting capabilities are top-notch. The workflow is streamlined compared to other software that requires navigating multiple screens.

Cons

CoStar is unmatched as a combined "Lease Administration" and "Lease Accounting" tool in the market! They dominate XX% of the market share a testament to their maturity and excellence in software options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R

Rachel

Chemicals, 11-50 employees

More than a year

5.0
April 2021

Good Product for Listing Commercial Real Estate

Pros

After struggling for over a year to lease commercial tenant spaces, using this product was simple and setup was easy. Regular customer service check-ins ensure our listings are up to date and offer helpful suggestions.

Cons

While it's not inexpensive, most listing software in the commercial real estate industry comes at a cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Austin

Insurance, 51-100 employees

Less than 6 months

5.0
March 2021

Great Product But Very Pricey

Pros

The product was excellent to use, with a strong emphasis on maintaining updated information. Requests for updates were promptly addressed.

Cons

The price was the major drawback for us. That's why we switched to a more affordable product that met our needs just as well.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

M

Michele

Real Estate, 1-10 employees

More than a year

4.0
December 2019

Use it to Get your Money's Worth

Pros

CoStar offers a wide array of features essential for commercial real estate professionals. It consolidates CRE data search, market statistics creation, and listing marketing into a single platform.

Cons

What I find least appealing about CoStar is its high price tag. However, the quality of data and support it provides outweighs the cost.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

3.0
August 2019

Up to the Users to Update Listings

Pros

I value the extensive database of commercial properties on CoStar. It's effective and offers in-depth performance reports for managing listings.

Cons

Brokers don't always update listings or may omit information intentionally. Cold calling remains a necessity with this software, it provides a foundational understanding before making calls.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
April 2019

Great software for real estate managers

Pros

The tools provided are sufficient for organizing sales by agent effectively.

Cons

Transferring data from other software to CoStar can be challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10