
CoStar Real Estate Manager Reviews
Total 29 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars28%
3
Stars7%
2
Stars0%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Christina
Medical Devices, 11-50 employees
More than a year
“Effective Lease and Property Managing Approach
Pros
This program offers an extensive resource for managing leases and required documentation.
Cons
This software has significantly streamlined my property management tasks, and I haven't encountered any issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hyun Ji
Financial Services, 500+ employees
More than a year
“Review of lease accounting function of CoStar Real Estate Manager
Pros
I like that CoStar serves as a comprehensive database for various lease types (real estate, equipment, etc.), while also functioning as a tool for ASC842/IFRS16 lease accounting standards. This integration simplifies reconciling accounting reports with lease data, providing a unified view within one application.
Cons
The reporting dataset is a bit complex. I wish all fields could be included across all datasets, and it would be helpful to see a list of available data fields before making selections. Additionally, I find the current lease accounting schedules report overly intricate and challenging to interpret.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Mayank
Civil Engineering, 500+ employees
More than a year
“Best software for lease management
Pros
The software is simple to use and highly adaptable.
Cons
There were a few bugs initially, but the support team resolved them promptly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Telecommunications, 500+ employees
More than a year
“CoStar as a lease management application
Pros
Most administrative functions are intuitive and easy to apply. Any support queries related to admin tasks are promptly addressed and resolved.
Cons
CoStar operates as a SaaS application, which limits access to more advanced admin functionalities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mei
Pharmaceuticals, 500+ employees
Less than a year
“User Friendly with great customer support
Pros
The system is intuitive and easy to navigate. As the system admin, the excellent customer support we receive from CoStar is an added benefit.
Cons
While there's always room for improvement, I don't anticipate seeing any changes in the near future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
tamara
Real Estate, 500+ employees
More than a year
“Review
Pros
It's a useful tool for tracking real estate details like dates, rents, and locations.
Cons
Creating reports is restricted to particular datasets and isn't easy to adjust.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Kayla
Restaurants, 500+ employees
More than a year
“Clunky software (though continually being updated/improved) that does the job for ASC842 and rent
Pros
The knowledge database is outstanding, among the best I've used. The ETL functionality has been invaluable for bulk updates, and managing users becomes simple once familiar with it.
Cons
Support ticket responses can be slow, particularly for issues requiring research. Designing SOX compliant security reviews for SODs can be complex, but their out-of-the-box security reports (now referenced in SOC-1) have improved though it's crucial to identify key changes among the reported updates.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Scott
Restaurants, 500+ employees
Less than a year
“Reivew
Pros
The search capabilities and accounting flexibility are standout features.
Cons
I would prefer more flexibility for physical period calculations and percent rent calculations rather than just monthly periods.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Cheryl
Airlines/Aviation, 500+ employees
More than a year
“CoStar review
Pros
Overall, CoStar is user-friendly for the most part.
Cons
The customer service and follow-up are disappointing. I often need immediate responses, but it sometimes takes days for issues to be resolved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
3
Functionality
7
Manish
Accounting, 500+ employees
More than a year
“Lease accounting and management
Pros
It provides a complete solution with customization options and excellent support.
Cons
System changes and training accessibility could be improved more frequently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rodrigo
Telecommunications, 500+ employees
More than a year
“Costar Cirion
Pros
While the product itself is easy to use, integrating it was challenging, but we managed to achieve it.
Cons
The report parameters are complex to set, and I can't request everything I need.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Uma Ramalingeswara Rao
Mechanical or Industrial Engineering, 500+ employees
More than a year
“CoStar Real Estate Lease application is more Sophisticated application
Pros
CoStar is designed with a user-friendly interface and robust internal controls, making it an advanced lease application. It simplifies complex lease accounting schedules for both US GAAP and IFRS GAAP, and serves as an end-to-end lease repository.
Cons
So far, I haven't identified any major areas for improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ravi
Pharmaceuticals, 500+ employees
More than a year
“CoStar - great application for lease management & accounting
Pros
Automated lease accounting and amortization schedules make this tool highly valuable.
Cons
It would be beneficial to have smart features that can detect incorrect data inputs in CoStar.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Erin
Veterinary, 500+ employees
Less than 6 months
“Meh
Pros
The ability to organize documents into subfolders enhances organization.
Cons
It's frustrating that individual sections can't be edited. Managing separate buildings and leases feels like redundant work. End-user support is lacking unless you're an admin, and there's no free training available.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
2
Functionality
4
Jim
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Lease Administration & Accounting
Pros
Lease administration and ASC 842 reporting capabilities are top-notch. The workflow is streamlined compared to other software that requires navigating multiple screens.
Cons
CoStar is unmatched as a combined "Lease Administration" and "Lease Accounting" tool in the market! They dominate XX% of the market share a testament to their maturity and excellence in software options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Rachel
Chemicals, 11-50 employees
More than a year
“Good Product for Listing Commercial Real Estate
Pros
After struggling for over a year to lease commercial tenant spaces, using this product was simple and setup was easy. Regular customer service check-ins ensure our listings are up to date and offer helpful suggestions.
Cons
While it's not inexpensive, most listing software in the commercial real estate industry comes at a cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Austin
Insurance, 51-100 employees
Less than 6 months
“Great Product But Very Pricey
Pros
The product was excellent to use, with a strong emphasis on maintaining updated information. Requests for updates were promptly addressed.
Cons
The price was the major drawback for us. That's why we switched to a more affordable product that met our needs just as well.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Michele
Real Estate, 1-10 employees
More than a year
“Use it to Get your Money's Worth
Pros
CoStar offers a wide array of features essential for commercial real estate professionals. It consolidates CRE data search, market statistics creation, and listing marketing into a single platform.
Cons
What I find least appealing about CoStar is its high price tag. However, the quality of data and support it provides outweighs the cost.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Up to the Users to Update Listings
Pros
I value the extensive database of commercial properties on CoStar. It's effective and offers in-depth performance reports for managing listings.
Cons
Brokers don't always update listings or may omit information intentionally. Cold calling remains a necessity with this software, it provides a foundational understanding before making calls.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Great software for real estate managers
Pros
The tools provided are sufficient for organizing sales by agent effectively.
Cons
Transferring data from other software to CoStar can be challenging.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10