Mid Market, 51-100 employees
“Flexible fit for hotels”
Pros
This solution adapts really well to different hotel workflows which makes it quite flexible in daily use. The integration process is also easy and the customer support team has been helpful and effective whenever needed.
Cons
At times the documentation feels incomplete and it can be hard to locate the information you need.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“helpful updates but pricey”
Pros
Interface is user friendly which helps save time and cuts down on training costs. Real time updates are also a valuable feature.
Cons
The pricing can be a challenge for small businesses and the setup process feels somewhat complex.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“All in one Hotel Management Win”
Pros
Running hotel operations feels much more organized with this because it covers pretty much everything in one place. It includes accounting, CRM, employee management and online booking so it works well as a complete solution for managing different types of hotels.
Cons
Biggest drawback is that there's no iOS version. It would honestly be a 10/10 for me if I could use it while on the go.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8