Prashant R.
Hospitality, 1-10 employees
Less than 6 months
“platform we truly value”
Pros
The thing we appreciate most is their honesty, the gratitude they show and the way they genuinely support us whenever we need help.
Cons
There really isn't anything specific to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Suresh M.
Hospitality, 1-10 employees
Less than 6 months
“flexible modules for hotel operations”
Pros
The software modules cover every part of hotel operations which makes it very useful overall. That flexibility is a real advantage for hoteliers and adds a lot of convenience in daily work.
Cons
The customer review QR code feature still needs some work. Submitting a review through the QR code should be more convenient and should also help collect reviews across all platforms including the website, Google and all OTAs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
6
Shubham T.
Hospitality, 11-50 employees
More than a year
“Good support across properties”
Pros
Across all my properties this system has been very user friendly and simple to understand. The service has also been excellent and Mr. Gurpreet and Sandeep ji have been the best guides I could have asked for.
Cons
Nothing to complain about so far everything with it seems perfect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikhil D.
Hospitality, 1-10 employees
Less than 6 months
“quick access and real convenience”
Pros
Using this software has made everyday work in hospitality much more convenient. It's quick to access, simple to use and has honestly made my job a lot easier overall.
Cons
Honestly I can't think of anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vishal S.
Hospitality, 11-50 employees
Less than 6 months
“simple for daily hotel use”
Pros
The process is really easy and it works well for us. All of our staff use it very often so it has been a good fit for daily hotel operations.
Cons
It would be better if it included options for re-check in along with an add on feature for the food menu.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
