Hospitality, 1-10 employees
Less than a year
“covers nearly everything needed”
Pros
Getting started with this software is very easy and the staff had no trouble using it at all. It covers nearly everything we need which makes daily work much more manageable.
Cons
I haven't run into any issues with it. Everything has been working really well and I'd definitely recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 51-100 employees
Less than a year
“Smart insights”
Pros
One of the biggest advantages of using it was its smooth GDS/OTA integration which really improved our property's online visibility and helped increase bookings. The reservations management system also made handling bookings and guest stays much more manageable, saving us a lot of time while keeping the guest experience running efficiently. Also the reporting and analytics tools gave us useful insights that helped us make informed decisions, improve daily operations and raise guest satisfaction. Impactful Features: GDS/OTA Integration: 5/5 Reservations Management: 5/5 Reporting/Analytics: 5/5
Cons
Was generally user friendly though a few parts did take some time to fully understand. Some of the more advanced features and customization settings required deeper knowledge and a bit of training to use well. That said the customer support team was consistently responsive and helpful whenever we ran into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Automotive, 1-10 employees
Less than 6 months
“Good PMS with steady updates”
Pros
Using this software has been a good experience overall. The software works well and gives me a positive impression.
Cons
It gets regular updates and runs smoothly and one of my friends also works with this software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Banking, 500+ employees
More than a year
“Very informative and accessible”
Pros
Getting around the platform is easy and accessing what I need is simple. It's also a very informative tool that gives me useful details when I need them.
Cons
I honestly can't think of any real downside. They also keep rolling out updates regularly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
Less than 6 months
“simple start and easy daily use”
Pros
Starting off with it is simple and using it day to day feels very easy. It lets business owners spend more time on higher priority work while the system handles the routine daily tasks in the background.
Cons
Don't have any complaints. The app is built to be user friendly and simple to figure out and operate.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 11-50 employees
Less than a year
“affordable”
Pros
Using this software has been easy and the pricing feels quite reasonable for what it offers.
Cons
At this point I haven't run into any issues. If anything comes up later that doesn't seem right I'll mention it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 51-100 employees
Less than a year
“better bookings and seo boost”
Pros
Has been simple to use and it has helped increase both traffic and bookings. The SEO performance is also strong which has improved rankings nicely.
Cons
The UI and UX still need improvement and it is not very mobile friendly or responsive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10