Total 10 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

P

Peter

Financial Services, 1-10 employees

Less than 6 months

5.0
January 2025

Affordable and easy solution for small landlords

Pros

The graphical overview is great. It gives a clear, quick breakdown of each area and the whole system is easy to use. Plus it's cheaper than billing through my property management company.

Cons

What is still missing is support in the area of utility billing. For example if you forget to specify something important for the billing such as the property tax, it would be very helpful if the system provided an information message or warning alert. This message should inform you that the item is still missing and ask whether it was deliberately left out or simply forgotten.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Mike

Real Estate, 1-10 employees

More than a year

4.0
January 2025

Good choice for utilities

Pros

Use it mainly to create utility bills and all the administrative tasks are in one spot and everything is so clear.

Cons

Ewa's menu is a bit messy. Also, I wish there was a dark mode option.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

T

Tim

Real Estate, 1-10 employees

More than a year

5.0
January 2025

Easy billing for my property

Pros

I was just looking for a way to bill utilities and hellohousing was exactly what I needed. Honestly telling I only expected an Excel template but I'm really happy with the whole system. The interface looks nice and is simple to navigate and creating new properties and tenants is easy and also the tenant summaries I can attach to bills are clear and easy to understand.

Cons

So far, I have only created one statement and have not seen any real issues. I did find creating distribution keys a little tricky but that's probably because I am new to renting and don't know what all the keys mean yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Markus

Commercial Real Estate, 1-10 employees

Less than 6 months

3.0
January 2025

Decent start

Pros

I really like the web app, it works from anywhere, which is super convenient.

Cons

The overview could use some improvement.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

H

Hedi

Real Estate, 1-10 employees

Less than a year

5.0
December 2024

Quick and easy billing

Pros

Handling it is simple and the menu navigation makes sense right away.

Cons

There is not much explanation for some input options, which can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WB

Wedding band

Renewables & Environment, 11-50 employees

Less than a year

5.0
December 2024

Well-organized page for utility bills

Pros

The site is organized well and easy to follow.

Cons

Unfortunately its free version doesn't have heating calculation which makes things a little difficult for us.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

N

Nadine

Real Estate, 1-10 employees

Less than a year

4.0
December 2024

Nice program but features come at a cost

Pros

It's great that there is a free version where you can do almost everything. You do have to pay for some of the shortcuts and special features, though.

Cons

The utility billing can get really complicated and if you don't enter something in the right place, it's frustrating.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

F

Florian

Real Estate, 1-10 employees

Less than a year

5.0
November 2024

I recommend it

Pros

Good tool, the whole system runs quickly and is straightforward to use.

Cons

I don't really see any downsides. There were a few design glitches at the start but they fixed them quickly. Support is also quick to help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G

George

Individual & Family Services, 1-10 employees

Less than 6 months

4.0
November 2024

Simple and easy

Pros

What I like is that it's clear and simple and you can get all the receipts with just a click.

Cons

It would be nice to have more info and videos for first-timers. I did not find much when I needed quick help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

M

Marvin

Judiciary, 51-100 employees

Less than a year

5.0
November 2024

Solid choice calculating extra costs

Pros

I needed a free tool for my apartment and found this one. It's super easy to use and very clear.

Cons

Honestly I can't think of any real disadvantages to this program.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8