
hellohousing Reviews
Total 10 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Peter
Financial Services, 1-10 employees
Less than 6 months
“Affordable and easy solution for small landlords
Pros
The graphical overview is great. It gives a clear, quick breakdown of each area and the whole system is easy to use. Plus it's cheaper than billing through my property management company.
Cons
What is still missing is support in the area of utility billing. For example if you forget to specify something important for the billing such as the property tax, it would be very helpful if the system provided an information message or warning alert. This message should inform you that the item is still missing and ask whether it was deliberately left out or simply forgotten.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mike
Real Estate, 1-10 employees
More than a year
“Good choice for utilities
Pros
Use it mainly to create utility bills and all the administrative tasks are in one spot and everything is so clear.
Cons
Ewa's menu is a bit messy. Also, I wish there was a dark mode option.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Tim
Real Estate, 1-10 employees
More than a year
“Easy billing for my property
Pros
I was just looking for a way to bill utilities and hellohousing was exactly what I needed. Honestly telling I only expected an Excel template but I'm really happy with the whole system. The interface looks nice and is simple to navigate and creating new properties and tenants is easy and also the tenant summaries I can attach to bills are clear and easy to understand.
Cons
So far, I have only created one statement and have not seen any real issues. I did find creating distribution keys a little tricky but that's probably because I am new to renting and don't know what all the keys mean yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Markus
Commercial Real Estate, 1-10 employees
Less than 6 months
“Decent start
Pros
I really like the web app, it works from anywhere, which is super convenient.
Cons
The overview could use some improvement.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Hedi
Real Estate, 1-10 employees
Less than a year
“Quick and easy billing
Pros
Handling it is simple and the menu navigation makes sense right away.
Cons
There is not much explanation for some input options, which can be confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wedding band
Renewables & Environment, 11-50 employees
Less than a year
“Well-organized page for utility bills
Pros
The site is organized well and easy to follow.
Cons
Unfortunately its free version doesn't have heating calculation which makes things a little difficult for us.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Nadine
Real Estate, 1-10 employees
Less than a year
“Nice program but features come at a cost
Pros
It's great that there is a free version where you can do almost everything. You do have to pay for some of the shortcuts and special features, though.
Cons
The utility billing can get really complicated and if you don't enter something in the right place, it's frustrating.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Florian
Real Estate, 1-10 employees
Less than a year
“I recommend it
Pros
Good tool, the whole system runs quickly and is straightforward to use.
Cons
I don't really see any downsides. There were a few design glitches at the start but they fixed them quickly. Support is also quick to help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
George
Individual & Family Services, 1-10 employees
Less than 6 months
“Simple and easy
Pros
What I like is that it's clear and simple and you can get all the receipts with just a click.
Cons
It would be nice to have more info and videos for first-timers. I did not find much when I needed quick help.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Marvin
Judiciary, 51-100 employees
Less than a year
“Solid choice calculating extra costs
Pros
I needed a free tool for my apartment and found this one. It's super easy to use and very clear.
Cons
Honestly I can't think of any real disadvantages to this program.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8