Hostfully Reviews

“Great integrations”

Pros

Connecting the calendar with other platforms has been a big advantage. The training, onboarding and customer support have all been fantastic. I also really love their help! The team was incredibly patient and helpful while getting my three properties set up properly.

Cons

The data security setup was harder than it should have been. It wasn't very user friendly and I ended up needing to hire a web developer to point the property URL and white label the site. I also wish there were more branding and white label options in the templates and triggers since changing their overall look and feel is pretty difficult.

“Efficient Help”

Pros

The customer service experience felt very unique, professional and highly efficient.

Cons

One downside is that because of time zone and location differences support is not handled over the phone.

“Flexible tools that helped us scale”

Pros

From the time we launched our onsite vacation rental service company the software has been a big contributor to our success. Its support team and integrations with key industry tools have made it possible to manage a much larger portfolio efficiently. Being able to use just the parts of the platform we needed while still having the flexibility to expand and add features over time has helped our business grow without needing to hire specialized staff. That flexibility alone has played a major role in helping us stay afloat as we expanded.

Cons

Haven't run into any real issues so far but I would still love to see more competitive pricing when bundling multiple services.

“helpful for guest messaging”

Pros

Really useful tool especially when it comes to customer communication.

Cons

Calendar isn't very flexible and the only reservations that can be moved from one property to another are the ones made through BRVO.