Hotel Effectiveness

Hotel Effectiveness Reviews

Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

16%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AM
Alban M.

Hospitality, 1-10 employees

Less than 6 months

5.0

“Clear calendars”

Pros

Keeping track of employee schedules has been really convenient with this software. It makes it simple to check the calendar, see each employee's working days and total hours and handle other scheduling details. Updating a time, deleting a shift and making similar changes is also very easy.

Cons

I haven't run into any issues with this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB
ALFREDO B.

Hospitality, 51-100 employees

More than a year

5.0

“payroll control works perfectly”

Pros

It gives me solid control over payroll and lets me clearly track what time staff arrive for work.

Cons

Honestly I'm happy with all of it and wouldn't change anything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JF
Jordan F.

Food & Beverages, 51-100 employees

Less than a year

4.0

“handy time tracking feature”

Pros

Using it feels very easy overall and the feature I appreciate most is being able to correct people's clock in and clock out times.

Cons

At times though moving around the system can feel a bit tricky.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

6

AC
Andrea C.

Hospitality, 51-100 employees

More than a year

5.0

“diligent attendance checking”

Pros

Has been very simple to use and it gives you access to a lot of useful information. One feature that has been especially helpful is the attendance tracker.

Cons

There isn't really anything I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BK
Bill K.

Hospitality, 51-100 employees

More than a year

5.0

“Excellent staffing”

Pros

The Time & Attendance controls work really well and the Labor Plans and Scheduling features have been very useful for managing daily operations.

Cons

The only thing missing is payroll processing integration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8